My experience was very pleasant and informative with Todd. No stress. I would highly recommend him. He explained every aspect of the vehicle I purchased.
"Amazing buying experience."
EUGENE was courteous knowledgable and caring. He knows his,Chevy cars and passed this effectively along.. My first Malibu.in many years.. Great experience a 10.
My mother and I both went to pinbelt Chevrolet last Saturday and met with Robbie Tremarco. He was great! Helped both of us get rid of our cars that we no longer wanted and got us both into new rides! It was all and all a great day! I would recommend Robbie and anyone else at the dealership. Everyone was so friendly and kind to us the entire time. Thank you Robbie!!!
"disappointed in prep of car and paperwork delay "
I bought a new Malibu. The sale was ok although a long process, Ryan was pleasant, however when I was ready to take the car there was no inspection sticker, the car showed oil at 49 percent and the gas was half full. I paid for a trunk liner but they didn't have it. The car had 1700 miles since it had been a demo but I was assured it is considered new. I do not have the title yet I paid cash and that will tell me how it is registered new or used. Over two weeks still do not have my registration, the window sticker and I am being told the oil was changed but they forgot to reset the counter (which I do not believe)
I have bought 6 new chevys in the past 12 years not at pine belt and have never had a problem with the prep of the car or getting paperwork. I do not live close to the dealer and do not want to have to go back to get the sticker. One person said they cannot mail it another says they can. They are saying the delay on the title and registration is motor vehicles. I could have taken the paperwork and gotten it done the same day. I don't understand why they do not have someone that is doing motor vehicle work actually going to motor vehicles and having the paperwork done in a day or two.
Overall people were pleasant so I hate to say I am not satisfied but I am not satisfied. The car should have been completely prepped to go out. I guess some of my complaint is actually with the service dept but I did not interact with anyone there.
Update I contacted other people at the dealer that tracked down the paperwork and guess what it was just being done today almost a month after the purchase and they are going to overnight the registration and inspection sticker to me. The sales person couldn't do anything all month but all of a sudden they find it. I have no way of proving it but I think the paperwork was never submitted, I called DMV today in the morning and they had no record of the transaction and all of a sudden there it is. Very disappointed in transaction.
My youngest daughter was buying her first car. Frank was extremely helpful and patient with her and made what can be a very stressful experience easy for her. He made us feel like family as she walked out the door with a car she is thrilled with. This was our fourth purchase at Pine Belt. We will definitely be back and be asking for Frank.
"Great Experience !"
- Gina Miranda
My mother needed a new car, so I went to a few places and felt like they were all pushing her into something she did not like or could afford. Then I went to see Eugene Pascucci at pine belt Chevy in Lakewood. Eugene really took the time to figure what we needed and to work within our budget. He really knows his product and the manager Billy Sherman really worked the numbers for us, the whole experience was great and I will recommend them to anyone needing a car. Thanks Guys!
"Leased 2018 Equinox"
Best experience at a car dealership EVER!! Our salesman Todd was patient, knowledgeable, helpful, professional and genuinely happy for us! We will spread the word everywhere that Pine Belt is the only dealership to work with. So very impressed with everyone we encountered!
Our salesman, Bob Penny, was very knowledgeable and friendly and made sure we were comfortable during the entire process. Bob made what can be a stressful experience, a pleasant one. We would definitely recommend Pine Belt and Bob Penny to future Chevrolet buyers
"Work van purchase"
- Ingalls custom contracting
Eugene was knowledgeable and experienced, a pleasure to work with. We have already discussed two more vehicles we plan to purchase in the future from him.
"Sales Experience A++++ Vehicle B-"
The salesman Rob was 110% authentic and truly helped us get into the vehicle we were looking for. The team fought to get us a great rate and a monthly payment we can afford. I have been a customer of Pine Belt Chevy for nearly 15 years and this is my 5th vehicle from them. Myh mom and I were there in December when she bought her new "used" vehicle.
I wasn't expecting to find so many tgings wrong with my 2016 vehicle we purchased. I am just hoping Pine Belt Chevy does right by us...