Bob Chien

Rudy Sookraj was extremely helpful, courteous and professional. I could not have hoped for better treatment. My whole experience at the dealership in Norwalk was a very positive one. Thank you! You professional. I could not have hoped for better treatment. My whole experience at the dealership in Norwalk was a very positive one. Thank you! Yours, Dr Derek Taylor. More

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Clean, efficient, appropriately friendly, knowledgeable, "can do", convenient, no pressure, sense of humor,, helpful under our circumstances. "can do", convenient, no pressure, sense of humor,, helpful under our circumstances. More

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Just bought my new car from Garavel Subaru and I couldn’t be happier! The process was smooth, the staff was helpful, and the car drives perfectly. Highly recommend! be happier! The process was smooth, the staff was helpful, and the car drives perfectly. Highly recommend! More

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Top-shelf experience at Garavel Subaru! From the moment I walked in, I was met with a friendly and an attentive sales staff that were looking to help me find my dream car. Rafael was kind, From the moment I walked in, I was met with a friendly and an attentive sales staff that were looking to help me find my dream car. Rafael was kind, straightforward, low-pressure, and incredibly knowledgeable. Bob helped to put together a deal to fit my budget. And Gary helped me figure out what protective warranties worked best for me. Garavel has made me a customer for life!! More

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From the initial research and efficient contact, to the genuine and cordial greeting at the door all the way through follow-up conversations after taking possession of our 25 Forester, the level of service genuine and cordial greeting at the door all the way through follow-up conversations after taking possession of our 25 Forester, the level of service, professionalism, and care has been nothing short of stellar. We purchased a certified pre-owned Subaru, and at every step of the process, there was ZERO obfuscation or price-padding whatsoever. Every detail was thoroughly explained, and 'added up' logically. Similarly, it is definitely worth mention that paying by cash was not in any way discouraged. Special mention is richly deserved by Dave Novik, our sales associate. His knowledge was encyclopedic, his demeanor professional and collegial, and his patience endless. Bravo Dave, and Thank You! Finally, one comes away from the experience with a deserved sense that we're now one of a family. It's plain to see why Subaru owners are so loyal to the brand. We're so happy to have such a reliable, safe, well-engineered, trusted car! WONDERFUL! More

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I had a great experience working with Rafael while leasing my car. After a previous car-buying experience that left me anxious, Rafael went above and beyond to make the process comfortable and as less leasing my car. After a previous car-buying experience that left me anxious, Rafael went above and beyond to make the process comfortable and as less stress as possible. He was professional, patient, and genuinely attentive, even picking up on things that didn’t need many words. Thank you to Bob as well for checking in and making sure I was truly happy. Rafael even followed up a couple of days later to see if I had any questions, which really meant a lot. If you’re looking for someone who genuinely cares and treats you with respect, I highly recommend Rafael, Bob and Garavel Subaru. More

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Garavel Subaru staff was pleasant and easy to work with. I was very satisfied with the dealership. I was very satisfied with the dealership. More

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The dealership itself was well-organized and efficient, and I felt taken care of throughout the entire process. I’m very happy with my 2019 Honda Civic and would absolutely recommend Garavel Subaru — and e and I felt taken care of throughout the entire process. I’m very happy with my 2019 Honda Civic and would absolutely recommend Garavel Subaru — and especially John — to anyone looking for a great buying experience. More

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Exceptional experience at Garavel Subaru with Byeong and Bob. After visiting 5 Subaru dealerships, Garavel Subaru stood out completely. Byeong and Bob delivered the best customer experience we’ve encountere Bob. After visiting 5 Subaru dealerships, Garavel Subaru stood out completely. Byeong and Bob delivered the best customer experience we’ve encountered; direct, fair, and genuinely consultative rather than pushy What impressed us most: - Fair trade-in value with transparent pricing - Honest communication about vehicle details (they proactively disclosed when a car had $300 less in add-ons and adjusted pricing accordingly) - Problem-solving approach when minor issues arose - Focus on finding the right fit for our needs Based on this experience and consistently strong reviews, we’re switching all our servicing to Garavel Subaru. Highly recommend working with Byeong and Bob, they set the standard for what a dealership experience should be. More

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Definitely a top-notch dealership. Very comfortable dealership to walk around, very clean very professional. Everybody was very pleasant and I did not feel pressured.. Very comfortable dealership to walk around, very clean very professional. Everybody was very pleasant and I did not feel pressured.. More

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