Bob Fahey
Bob Fahey at Colonial Chevrolet

Bob Fahey

Service Director

Colonial Chevrolet

171 Great Road
Acton, MA 01720

Contact Me
4.7
65 Reviews

Dealership Experience

2 yrs, 5 mos

Industry Experience

55 yrs

Languages Spoken

English English

4.7

65 Reviews

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65 Reviews of Bob Fahey

December 05, 2025

Dealership Rating
Employee Rating

Very thankful for the sales department, but when I moved into the service department, I dealt with Robin most of the time she was fine to work with when I talked to Bob Faye he was extremely rude and used u More

by Ajclark73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 08, 2025

Colonial Chevrolet responded

AJ, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. John Woodland General Manager jwoodland@colonialchevrolet.com

November 03, 2025

Dealership Rating
Employee Rating

Robyn and the Service team were great ! From follow up to pick up. They have such A great Service department ! More

by SCARLS250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2025

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

October 29, 2025

Dealership Rating
Employee Rating

I recently purchased a 2026 Chevy Silverado RST from Colonial Chevy in Acton, and the experience was outstanding from start to finish. My salesman, Joe Pellegrini, was incredibly knowledgeable, straight More

by Christopherconroy622
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 29, 2025

Colonial Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

September 26, 2025

Dealership Rating
Employee Rating

Robyn and the service team are great. They Advised me to replace all four tires They were worn to the wear bars and were Noisy when driving . With winter coming up I knew this was the More

by SCARLS250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2025

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

July 17, 2025

Dealership Rating
Employee Rating

Excellent Team at Colonial Chevrolet, Joe Pellegrini was extremely helpful throughout the entire sales process, working to help me get exactly the new truck I needed, and then coordinating all of the other More

by GBRENNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Pellegrini, Allen Boisvert, Parrish Kelley, Erik Hrinishin , Erik Arsenault, Steve Desimone

Jul 17, 2025

Colonial Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

July 14, 2025

Dealership Rating
Employee Rating

The bodyshop does amazing work! Everything just came out perfect and Monica and Trevor are very hard-working people that wanna make sure their customers are happy. I wouldn’t trus More

by SERVICE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

May 14, 2025

Dealership Rating
Employee Rating

Good People to do business with,Always happy with there service department. If you want your vehicle serviced right go to Colonial Chevrolet More

by ROGASR43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2025

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

April 23, 2025

Dealership Rating
Employee Rating

Service continues to be best in class. Professional, communicative, consultative, thorough and a genuine pleasure. Our sincerest thanks! More

by als
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Webb , John Naro

Apr 23, 2025

Colonial Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

April 06, 2025

Dealership Rating
Employee Rating

Had a tire failure which could have been an emergency such as finding a replacement for a new vehicle tire but colonial with their experience found maybe the last one available and they made our car new More

by CRAFTS.MARILYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Robert Webb , Erik Arsenault, Steve Desimone, Tom O'Toole

Apr 06, 2025

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

April 03, 2025

Dealership Rating
Employee Rating

Great dealership have been going to Colonial for over 27 yrs. Great service department as well. More

by JLEEBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

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