"An outstanding ordering & delivery experience!"
I've had 5 prior 5-Series sedans. This Sixth one, a 2017 540i x-Drive I just took delivery of from Bob Geisheker involved the smoothest overall process from ordering thru delivery. There was never any buying pressure, always amicable and reasonable pricing concessions and Bob was most patient and cooperative in helping me research and select my long list of tech options! In his short absence Sales Manager Bob Graziano assisted me as well. Upon delivery I worked with Business Manager Doug Kamp with contract finances; and then BMW Genius Spencer Parker proved without question his Genius qualifications while spending over 2 hrs with me patiently answering questions and teaching me how to use the endless features provided in this new model. And both Bob Geisheker & Spencer are excellent about promptly returning calls whenever I've had further questions. So all around this buying experience at Knauz has been a refreshingly great one!
"First Class Experience!"
Picked up my new BMW 540ix yesterday and had a great/first class experience dealing with Bob Geisheker and team! From the moment we walked in until I drove away with my new car they were extremely accommodating, professional, and above all - no pressure. Bob was truly enjoyable to work with - a real professional. Doug Kamp made the paperwork very easy and quick while Spencer, our BMW Genius, was so knowledgeable about the car's technology is was easy to learn about all the features. I certainly recommend that you consider dealing with Bob Grazino and his team!
"New 5 Series Purchase"
Knauz is Outstanding -- product knowledge, professionalism and friendly They have a real willingness to work with you. Sure it's about business, but it's also about creating relationships so that you are or become a customer forever
"Knauz provides outstanding attention and responsiveness"
Matt Pudlo and the BMW sales management provided an excellent buying experience. We were extremely pleased with their attention, patience and time they invested in the selection, purchase and delivery of our new 2017 540i.
Everyone I worked with at Knauz was terrific. Dave Benck, Bob Graziano and Jon Jakubco were all very professional, accommodating and extremely helpful. Jon was a real "Genius" in explaining all the nuances of my new car. I will certainly be a return customer.
"Shockingly surprised by Keith Rubenstein Lake Forest, IL "
I was in the market for another Leased vehicle for my business. I prefer the BMW brand. For the last several leases, I've worked with familiar dealerships north of Knauz and south. Well known places. My companys recent move landed us within 5 minutes of Knauz. I had this impression of old salesmen serving the same Bif's and Buffy's for decades. Stuffy, stodgy and dull was my impression.
BOY, was I wrong! Bob Graziano the GM greeted me with a huge sincere smile and asked lots and lots of pertinent questions. He did this to see which sales professional would be the best fit for my needs. Enter Matt Pudo. Matt is unique to say the least. In a great way too. He holds several records for speed with the legendary M Series line of BMW and he's the first true enthusiast I'd ever met of the M series. He himself the owner of a few. By the end of our time together I drove away in a gorgeous and super duper fast black sapphire 2017 BMW M3! And they worked with me on the monthly payments to create a win/win scenario. Highly highly recommend the professionalism, class low pressure approach of Knauz BMW.
"Knauz the bessttt "
- Vijay sivarajan
Brock Gordon is fantastic and truly made the purchasing of our car (X3) relaxing and comfortable. we had an extremely good experience. He's patient, caring and wants to be the best help he can be. I found him to be professional, friendly, well informed, and helpful.
Brock Gordon, Bob Graziano and doug worked so hard to make us feel comfortable, and to accommodate us. The staff at Karl Knauz BMW was fabulous.
I am looking forward to my many years with Knauz
We have had an ongoing positive relationship with this dealership for many years now and will continue to do so. They make buying and maintaining cars a painless experience! Seriously...from their staff in all departments, to their beautiful premises, everything is wonderful!!
"A MINI purchase to remember!"
My family and I drove down from Wisconsin to drive a couple of certified MINIs listed on the website. This was our first car purchase from Dave Benck, and although anyone can sell you a car once, it is noteworthy to want to buy your next car from that same salesperson. An ultimate professional, Dave worked with us on all aspects of the buying process, and took the time to introduce us to each of the other team members as we worked through the process. We met and worked with Bob, Spencer, Steve, and Doug and all were fantastic to work with mixing the right amount of business with an easy going style. This purchase couldn't have been simpler or more pleasant. If you are looking for a great place to buy your next car go to Knauz and ask for Dave Benck.
"Pain free transaction !"
Bob was great! I never felt pressured and he met all my expectations . He was ready to work with me and helped me understand the transaction .