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Bob Hunter

Overview Reviews (50)

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Bob Hunter

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Bob Hunter | Page 5

Parts Director

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.3

50 Reviews

Overview Reviews (50)

4.3

50 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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50 Reviews of Bob Hunter

September 16, 2020

Dealership Rating

Employee Rating

The customer Service is fantastic. Jeremy Revera is very professional and very approachable. I would reccomend my friends to buy cars from Lexus. Thank you for your hospitality! Blessings. professional and very approachable. I would reccomend my friends to buy cars from Lexus. Thank you for your hospitality! Blessings. More

by CHARLBALL3

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Andre Armani, Rohan Alexander

Helpful 0

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Sep 16, 2020 -

Lexus of Pembroke Pines responded

Thank you for reviewing Lexus of Pembroke Pines and for giving a shout out to Jeremy. We are dedicated to taking excellent care of customers and I am glad that always comes true for you!

September 03, 2020

Dealership Rating

Employee Rating

It took multiple calls and follow ups to get the recall part ordered and have the car fixed. This should not be put on the customer to follow up and chase ordering recall parts and should be the dealer’s r part ordered and have the car fixed. This should not be put on the customer to follow up and chase ordering recall parts and should be the dealer’s responsibility. More

by Niloufar Neshat

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Helpful 0

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Sep 18, 2020 -

Lexus of Pembroke Pines responded

Niloufar - I am so sorry if our communication was lacking. We strive to provide a seamless experience by meeting the needs of customers and I will be sure to address your concerns with my team. If you would like to share any additional feedback, I am here to take your call. Thank you, Osiris Barcelo - Service Manager - (954) 443-2361.

August 18, 2020

Dealership Rating

Employee Rating

Everyone was very friendly. I would Definitely recommend Lexus of Pembroke Pines still friend. Only issue is the place doesn’t look very clean. Thanks .... Lexus of Pembroke Pines still friend. Only issue is the place doesn’t look very clean. Thanks .... More

by JULIE_BLOK

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Scott Mankin, REINALDO ENRIQUE RIVERA RAMOS, Brian Peterson, Zee Hanif, Rohan Alexander, Adeel Sadiq , Mohammed I Yousuff, All listed

Helpful 0

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Aug 19, 2020 -

Lexus of Pembroke Pines responded

Julie, thank you for the review and feedback. We are grateful for your business here at Lexus of Pembroke Pines, and we will certainly share this with our team and work on ensuring the place is more presentable for your next visit. We hope to see you again!

August 14, 2020

Dealership Rating

Employee Rating

Amed was incredibly helpful. He had all the answers. Any doubt I had he went out of his way. Definitely had an amazing experience with Lexus, and most certainly enjoying my car :) doubt I had he went out of his way. Definitely had an amazing experience with Lexus, and most certainly enjoying my car :) More

by Luzpereira1995

Recommend Dealer

Yes

Other Employees Tagged: Brian Peterson, Osiris Barcelo, Amed Rordiguez

Helpful 0

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Aug 14, 2020 -

Lexus of Pembroke Pines responded

Thank you for the 5-stat review! Amed is an excellent member of our team at Lexus of Pembroke Pines, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your car!

July 24, 2020

Dealership Rating

Employee Rating

Picked up my car on 7/23, now hearing a sound that was not there before. Will be taking it back but I work and have no time not there before. Will be taking it back but I work and have no time More

by Sasha

Verified Customer

Recommend Dealer

Other Employees Tagged: Jeremy Rivera, Scott Mankin, Gustavo Palacio, Jaime Garcia, Adam Hoglievina

Helpful 0

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Aug 01, 2020 -

Lexus of Pembroke Pines responded

I'm sorry to hear about the issue you're having with your vehicle, please feel free to reach out to me so we can discuss further. Unfortunately there is not enough information on your review for me to pull up your vehicle, please give me a call so we can see how i can help you in getting this vehicle here without inconveniencing your further. - Osiris Goico, Service Manager 954-443-2332

July 23, 2020

Dealership Rating

Employee Rating

I am very hapee satisfecho con todo el equipo de trabajo me gusto ahora disfrutando mi auto gracias a todos lexus que Dios los vendigue me gusto ahora disfrutando mi auto gracias a todos lexus que Dios los vendigue More

by Royle64

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: REINALDO ENRIQUE RIVERA RAMOS, Raul Najera, Alex Guevara , Maggie Marinova

Helpful 0

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Jul 23, 2020 -

Lexus of Pembroke Pines responded

¡Muchísimas gracias por la crítica cinco estrellas! Nos encanta saber que tuvo una gran experiencia en Lexus of Pembroke Pines. ¡Felicitaciones por el coche nuevo y esperamos trabajar con usted de nuevo!

June 30, 2020

Dealership Rating

Employee Rating

GREAT CUSTOMER SERVICE VERY NICE PEOPLE WITH GREAT ATTITUDES ALWAYS SMILING AND READY TO HELP VERY KNOWLEDGEABLE EFFICIENT QUALITY SERVICE PROFESSIONAL FAST REAPECTFUL PLEASANT ATMOSPHERE ATTITUDES ALWAYS SMILING AND READY TO HELP VERY KNOWLEDGEABLE EFFICIENT QUALITY SERVICE PROFESSIONAL FAST REAPECTFUL PLEASANT ATMOSPHERE More

by G_DOLYN09

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Jul 01, 2020 -

Lexus of Pembroke Pines responded

We couldn't ask for better feedback and we appreciate you taking the time to review Lexus of Pembroke Pines! It's a pleasure to have you as a customer and we look forward to working with you next time.

June 25, 2020

Dealership Rating

Employee Rating

Good service attention to details complied with offers at best rate, considerate, high quality materials patience. I felt very comfortable with time line given for delivery. The reps explained the features i best rate, considerate, high quality materials patience. I felt very comfortable with time line given for delivery. The reps explained the features in easy understandable language. I forgot some things. I was directed to proper technology department for follow-ups. I really felt at home. More

by PARADISEEARTH01@GMAIL.COM

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: REINALDO ENRIQUE RIVERA RAMOS, Gustavo Palacio, Steve Pastukhov, Rohan Alexander

Helpful 0

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Jun 26, 2020 -

Lexus of Pembroke Pines responded

It's so important that our guests feel comfortable while working with us at Lexus of Pembroke Pines and we are so glad this was your experience! Thank you for taking the time to share this feedback. We hope that you absolutely love your new vehicle!

May 24, 2020

Dealership Rating

Employee Rating

Love this dealership but they have a problem not listening to me I have repeated told them my name is Maryann not Mary & it really offends me. Please correct because I will not respond to Mary it’s listening to me I have repeated told them my name is Maryann not Mary & it really offends me. Please correct because I will not respond to Mary it’s not my name. Is appreciate it, thank you maryann Lovito . More

by ANGELS1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Warren Haynes, Mike Banko, Andre Armani, Brian Peterson, Adam Hoglievina

Helpful 0

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May 25, 2020 -

Lexus of Pembroke Pines responded

Thank you Maryann for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 01, 2020

Dealership Rating

Employee Rating

Great shopping experience every one was amazing every step of the way . From the moment I arrive there was no pressure nor rush to choose a vehicle step of the way . From the moment I arrive there was no pressure nor rush to choose a vehicle More

by erabbit1994

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Richard Monivis, Michele Alter, Frank Marsala, Jeremy Rivera , Andre rust amazing service writer

Helpful 0

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Apr 01, 2020 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

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