Bob Kennedy | Page 11

Another great experience. Personal and very professional staff. Provided coffee and bagels while I waited. Continue the great service and I will continue to come back. Thank Personal and very professional staff. Provided coffee and bagels while I waited. Continue the great service and I will continue to come back. Thank you More

by Mike Verified Customer Verified Customer

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Never a problem - Great service department and sales department - Fast service - Tim & Bob always great and never wait to long for service department - Fast service - Tim & Bob always great and never wait to long for service More

by intboro Verified Customer Verified Customer

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I love them they gave me a free key worth $700 as they said they would! They are the best! Bob & Brenda ROCK!!!!!! said they would! They are the best! Bob & Brenda ROCK!!!!!! More

by mariaromita00783 Verified Customer Verified Customer

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Your support and assistance is greatly appreciated. It is pretty good and so fast to deliver my car. The dealership guarantee is very pretty support. It is pretty good and so fast to deliver my car. The dealership guarantee is very pretty support. More

by Damoun Ghavidel Verified Customer Verified Customer

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I love my dealership. The staff is courtesy and professional wouldn’t go anywhere else. Go Bayside Jeep. The staff is courtesy and professional wouldn’t go anywhere else. Go Bayside Jeep. More

by mooh225 Verified Customer Verified Customer

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Best dealership in the business. Every department has a top shelf staff. From sales, management to maintenance. Maintenance goes out of its way from the counter people, management an Every department has a top shelf staff. From sales, management to maintenance. Maintenance goes out of its way from the counter people, management and mechanics. Excellent service in every capacity. More

by kirkshat Verified Customer Verified Customer

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Had an 11:30am appointment for an oil change and when asked what was going on they said it still wasn’t ready. They car wasn’t ready until after 1:45pm. Which is ridiculous when you have an appointment f asked what was going on they said it still wasn’t ready. They car wasn’t ready until after 1:45pm. Which is ridiculous when you have an appointment for an oil change. More

by rbarton45 Verified Customer Verified Customer

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Awesome staff and excellent service . more importantly everything done on time, I just love it more importantly everything done on time, I just love it More

by yzaman385 Verified Customer Verified Customer

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This was a terrible experience, from me having to get my own rental, to not having what I brought my Durango to have fixed, not fixed. Now I have to go through the whole process again. My A/C is making a no own rental, to not having what I brought my Durango to have fixed, not fixed. Now I have to go through the whole process again. My A/C is making a noise which is consistent with a leak and low on Freon. I was told that they did not find a leak and it was low on Freon. It’s a 2 year old Dodge, if it’s not leaking, where did the Freon go???? I’m pissed off and am thinking of switching dealers. More

by gerard.dipreta Verified Customer Verified Customer

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Their Factory trained service technician broke the tabs off my steering wheel that held the airbag in place. They try to tell me that the stereo was broken before they got it not realizing there was a came off my steering wheel that held the airbag in place. They try to tell me that the stereo was broken before they got it not realizing there was a camera in my car that recorded The technician bash my exterior wheel with a screwdriver and rubber mallet to disconnect the airbag. And they still didn't perform any of the recalls. Bob told me I had to pay for the new steering wheel myself even after I showed him the video of his Tech bashing my steering wheel with a screwdriver and mallet. They had my car for nearly a month. They never ordered any of the parts that they broke file the complaint with corporate and after I filed a complaint with corporate Bob refuses to talk to me over the phone and when I've gone into the dealership the people at the advisors desk tell me that Bob's not there . Even though he walked past me on the sales floor without noticing me. He said that his team was doing me a favor by even doing the federally mandated recalls on my car. He told me my car is old and I should buy a new one Even though the dealership called me six different times To buy my car from me I emailed corporate the recorded conversations where Bob is being belligerent and dismissive even after being confronted with the video from inside my car More

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