Bob Tomlin | Page 3

Fast, fair and efficient! They always greet me like a good customer and get me out in good time! They always greet me like a good customer and get me out in good time! More

by ronriggs928 Verified Customer Verified Customer

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Coatal KIA treats you like you would expect at a Mercedes dealership. I know I traded in a Mercedes SUV and feel like I wasted a lot of money. dealership. I know I traded in a Mercedes SUV and feel like I wasted a lot of money. More

by RLAMONTAGNE520 Verified Customer Verified Customer

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Did a great job with my service! Knowledgeable and helpful people. Friendly and attentive. Bob was a great guy to work with. Good shuttle service. Highly recommended! Knowledgeable and helpful people. Friendly and attentive. Bob was a great guy to work with. Good shuttle service. Highly recommended! More

by DANIELVEIT76 Verified Customer Verified Customer

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I have dealt with many “So Called” professional companies in my day and I can actually say the "Coastal Kia Experience” is the best customer service in Wilmington, NC. companies in my day and I can actually say the "Coastal Kia Experience” is the best customer service in Wilmington, NC. More

by TARASCOJ Verified Customer Verified Customer

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Great and efficient service. The staff was friendly and accommodating. I was offered snacks and drinks and also a shuttle to go somewhere while I waited on my car. The staff was friendly and accommodating. I was offered snacks and drinks and also a shuttle to go somewhere while I waited on my car. More

by STEF.REIMANN Verified Customer Verified Customer

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Nice to know that an honest service advisor exists, All should be like your Mr. Bob Tomlin as long as you have him I am a customer of your service department. should be like your Mr. Bob Tomlin as long as you have him I am a customer of your service department. More

by Ken Verified Customer Verified Customer

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I had an outstanding experience with the Coastal Kia service department. The team was professional, courteous, and communicated clearly throughout the entire process. They explained the cost upfront, co service department. The team was professional, courteous, and communicated clearly throughout the entire process. They explained the cost upfront, completed the work quickly, and the quality was exceptional. I truly appreciate their attention to detail and commitment to customer satisfaction. This is the only place I trust for my vehicle’s care and maintenance. Highly recommend them to anyone looking for reliable and efficient service! More

by tHURSTON.caison Verified Customer Verified Customer

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I always have a great experience and this is the only placr I trust with care and maintenace of my Kia. placr I trust with care and maintenace of my Kia. More

by amcneill0907 Verified Customer Verified Customer

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I always trust all of my car maintenance with this dealership. Bob Tomolin is my go to person. He is genuine, knowledgable, and I never feel like he cuts corners. I recently had to leave my vehicle at dealership. Bob Tomolin is my go to person. He is genuine, knowledgable, and I never feel like he cuts corners. I recently had to leave my vehicle at Coastal Kia to determine why my Oil Pressure light was coming on while my vehicle idled. Not only did Bob keep me imformed of the test and process of elimination that he and the Kia mechanics where conducting, he also kept me apprised on estimated cost and labor every step of the way. After it was later determined the best course of action of was to replace my engine due to unknown noises being heard from it. I was giving an estimated time of 10-14days that my car would be ready. I was paying for rental and asked Bob if they had a loaner during this time for any amount of time. He was able to get me one. The amazing Kia Mechanics worked hard on my vehicle and replaced my engine in 3 days! My vehicle drives like brand new and I am so grateful I trusted my car with Bob and the Mechanics at Coastal Kia. Also I cant forget giving Ellen a kudos for constantly having to transfer my calls to Bob when I missed Bobs calls while I was at work. More

by amcneill0907 Verified Customer Verified Customer

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I had a great experience at KIA. I knew who I needed to speak to when I had questions and all of my questions were answered within 24 hours. Bob was amazing thank you. I knew who I needed to speak to when I had questions and all of my questions were answered within 24 hours. Bob was amazing thank you. More

by AMBRIZ.CHRIS09 Verified Customer Verified Customer

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