Bob Tomlin | Page 4

Nice to know that an honest service advisor exists, All should be like your Mr. Bob Tomlin as long as you have him I am a customer of your service department. should be like your Mr. Bob Tomlin as long as you have him I am a customer of your service department. More

by Ken Verified Customer Verified Customer

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I had an outstanding experience with the Coastal Kia service department. The team was professional, courteous, and communicated clearly throughout the entire process. They explained the cost upfront, co service department. The team was professional, courteous, and communicated clearly throughout the entire process. They explained the cost upfront, completed the work quickly, and the quality was exceptional. I truly appreciate their attention to detail and commitment to customer satisfaction. This is the only place I trust for my vehicle’s care and maintenance. Highly recommend them to anyone looking for reliable and efficient service! More

by tHURSTON.caison Verified Customer Verified Customer

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I always have a great experience and this is the only placr I trust with care and maintenace of my Kia. placr I trust with care and maintenace of my Kia. More

by amcneill0907 Verified Customer Verified Customer

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I always trust all of my car maintenance with this dealership. Bob Tomolin is my go to person. He is genuine, knowledgable, and I never feel like he cuts corners. I recently had to leave my vehicle at dealership. Bob Tomolin is my go to person. He is genuine, knowledgable, and I never feel like he cuts corners. I recently had to leave my vehicle at Coastal Kia to determine why my Oil Pressure light was coming on while my vehicle idled. Not only did Bob keep me imformed of the test and process of elimination that he and the Kia mechanics where conducting, he also kept me apprised on estimated cost and labor every step of the way. After it was later determined the best course of action of was to replace my engine due to unknown noises being heard from it. I was giving an estimated time of 10-14days that my car would be ready. I was paying for rental and asked Bob if they had a loaner during this time for any amount of time. He was able to get me one. The amazing Kia Mechanics worked hard on my vehicle and replaced my engine in 3 days! My vehicle drives like brand new and I am so grateful I trusted my car with Bob and the Mechanics at Coastal Kia. Also I cant forget giving Ellen a kudos for constantly having to transfer my calls to Bob when I missed Bobs calls while I was at work. More

by amcneill0907 Verified Customer Verified Customer

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I had a great experience at KIA. I knew who I needed to speak to when I had questions and all of my questions were answered within 24 hours. Bob was amazing thank you. I knew who I needed to speak to when I had questions and all of my questions were answered within 24 hours. Bob was amazing thank you. More

by AMBRIZ.CHRIS09 Verified Customer Verified Customer

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Bob Tomlin provides excellent customer service. He is trustworthy and very knowledgeable. He takes the time to review the work order and will let you know if there are any service requirements tha He is trustworthy and very knowledgeable. He takes the time to review the work order and will let you know if there are any service requirements that can be postponed. More

by ALICIA.GAIL.MORIN Verified Customer Verified Customer

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Pleasant waiting area w/beverage & snack. Well done for my tire pressure issues and washed as well!!! Well done for my tire pressure issues and washed as well!!! More

by bjbergdogs Verified Customer Verified Customer

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Everyone is very professional and personable. They go above and beyond to make sure you get what you want and their service department is outstanding. They go above and beyond to make sure you get what you want and their service department is outstanding. More

by Jennings.melody Verified Customer Verified Customer

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I always enjoy dealing with KIA. They are professional, knowledgeable, helpful and compassionate. Bob in service has always taken care of my cars. He is the BEST!!! My cars are alway They are professional, knowledgeable, helpful and compassionate. Bob in service has always taken care of my cars. He is the BEST!!! My cars are always fixed correctly the first appointment and ready when promised!! Awesome job!!! More

by SEA8SAND8WAVES Verified Customer Verified Customer

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Bob was absolutely fantastic. He considered every detail, was kind and welcoming and efficient. The whole team greeted us warmly and authentically and we felt very well taken care He considered every detail, was kind and welcoming and efficient. The whole team greeted us warmly and authentically and we felt very well taken care of from start to finish. I would gladly return here any time. In fact, the quality of the visit was so high, it would make me want to buy a Kia if I didn’t already have one! Thank you for the outstanding customer service. More

by KELSEYANNLINEHAN Verified Customer Verified Customer

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