Bobby Gharibian | Page 2

My salesman was Oscar! He is the only one I felt comfortable with! I would not have made the deal without him. I was not comfortable with the other salesman who poached his He is the only one I felt comfortable with! I would not have made the deal without him. I was not comfortable with the other salesman who poached his deal. If he does not get the full commission I will never deal with your dealership again or recommend you guys to anyone. Oscar was the only one who felt genuinel and kind without pressure! You need to get more salespeople like him. More

by ernie_pacheco Verified Customer Verified Customer

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Great reps thru out entire process. They all went out of their way to try and accommodate me They all went out of their way to try and accommodate me More

by fishermich02 Verified Customer Verified Customer

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Took 5-days to finalize the purchase. 100% full time isn’t there type of customer! They made several promises then in the eleventh hour, after they got payment they wanted more money, The 100% full time isn’t there type of customer! They made several promises then in the eleventh hour, after they got payment they wanted more money, They said they would take my trade-in but on the day we went to picked up the car, they backed out and had me pay what value of the trade-in. Then when I really thought there couldn’t be anything wrong they force you to sign to agree to share your private information and when I said “no” they held up giving us the car until I signed. So I signed with “no consent!” The funny part was we liked the car so much we were considering buying the remaining 2025 inventory for our company but it will be a cold day in xxxx before I put myself through the purchase process with them ever again. More

by MSKOSITCH Verified Customer Verified Customer

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Had a HORRIBLE EXPERIENCE! !!!!! NEVER WOULD I EVER BUY FROM HERE. BUYER BEWARE BUYER BEWARE BUYER BEWARE BUYER BEWARE !!!!! NEVER WOULD I EVER BUY FROM HERE. BUYER BEWARE BUYER BEWARE BUYER BEWARE BUYER BEWARE More

by See23 Verified Customer Verified Customer

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i look forward to getting my car serviced here. Armen is a great, the mechanics are great, frost desk lady Tiki is great. 5 stars Armen is a great, the mechanics are great, frost desk lady Tiki is great. 5 stars More

by 4legz20toez Verified Customer Verified Customer

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BUYER BEWARE! We purchased a vehicle from this dealership on 12/04/25, and our experience has been extremely disappointing. I have filed formal complaints with the We purchased a vehicle from this dealership on 12/04/25, and our experience has been extremely disappointing. I have filed formal complaints with the California Attorney General’s Office and the DMV. If you have experienced similar business practices with this dealership, I strongly encourage you to report it as well so this behavior does not continue. Businesses like this should not be allowed to do business. Issue #1 – Defective Tire & Broken Promise of Reimbursement At delivery, the tire pressure monitoring system showed one tire was low. We immediately raised concern that the tire could be leaking. Bobby, the sales representative, assured us it was not leaking and stated that if the tire turned out to be defective, we should replace it and submit the receipt for reimbursement. The tire continued losing air and ultimately had to be replaced (could not be patched due to the location of the leak). We submitted documentation and requested reimbursement on 12/30/25. On 01/01/26, Bobby called and offered to reimburse only half the cost — something that was never discussed or agreed to at the time of purchase. The agreement was for full reimbursement if the tire was defective. He said he would speak with the general manager. We followed up again on January 15. Issue #2 – Incomplete Key Fob & Missing Emergency Key The vehicle was delivered with only one after market key fob, and that fob is incomplete — it does not contain the manual emergency key that is designed to be housed inside it. I emailed on 01/18/26 and provided photographs documenting the missing key. I never received a response. The fact that we were given only one incomplete key fob makes this even more problematic. Management Escalation & No Resolution On 01/22/26, I escalated both issues to Sales Manager Carlos De La Luz. He acknowledged the matter and stated he needed time to assess and hoped to reach an amicable resolution. We spoke by phone on January 23, and he said he would look into both the tire reimbursement and creating a proper key. After receiving no update, I followed up in writing again on January 29 requesting a status update and timeline. There has been no response since. More

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Tiki is a great individual who makes your life easier with nice attitude and professional job . I bought a car almost 3 yrs ago, but I am still in contact with that dealer all the time. A to Z they were with nice attitude and professional job . I bought a car almost 3 yrs ago, but I am still in contact with that dealer all the time. A to Z they were awesome and still are. Customer service ,sales, part ,service department .... Tiki ,Bob ,Zakk , Armen, Paul and the rest are the best of the best. More

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Great customer service, we had a lot of questions and were very helpful walking us through the whole process. I am a first time car buyer and Andy, Saul, JC and the entire team were very patient and know were very helpful walking us through the whole process. I am a first time car buyer and Andy, Saul, JC and the entire team were very patient and knowledgeable I had a great experience. I highly recommend you get in contact with them today! Oh, most importantly my new car is AWESOME! More

by rickybriito Verified Customer Verified Customer

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Very helpful staff, well informed about competitor vehicles and California and federal rebates. No pressure. vehicles and California and federal rebates. No pressure. More

by DHARLAND Verified Customer Verified Customer

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I would not recommend this dealer had a horrible experience a week without a car and was given a car that did not work at the end after endless phone calls complains I was able to leave with another experience a week without a car and was given a car that did not work at the end after endless phone calls complains I was able to leave with another car but have a high interest rate , so would not recommend this place be cautious when signing documents and make sure the car runs especially if it's a electric car More

by jj5856657 Verified Customer Verified Customer

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