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Bobby Hall
Bobby Hall | Page 3
Service Advisor
Bryan College Station Toyota
728 Earl Rudder Fwy
Bryan, TX 77802
158 Reviews
158 Reviews
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158 Reviews of Bobby Hall
July 03, 2026
Bobby Hall was great and really made an excellent effort to help us, but the final outcome was he could not help us. The reason is because Toyota headquarters representative we spoke to would not approve to help us, but the final outcome was he could not help us. The reason is because Toyota headquarters representative we spoke to would not approve for our vehicle to be painted by Toyota because apparently other customers do not expect paint jobs to last. Most customers trade in vehicle after 3-4 years to buy the latest model but as a longtime customer of Toyota products we do not trade in vehicle every three to four years. Apparently, the Toyota headquarters customers service team does not back up their commitment to customers to make right the paint job that was done on our 2010 Toyota. A 2010 Toyota should not have to require a paint job. When you buy a vehicle, you don't expect to have to pay for a paint job after owing your Toyota for a long period, what customers expect is for the product to hold up including the paint job. But we really appreciate the help we received from Bobby Hall even though he was unable to help us after the Toyota headquarters representative denied our claim. More
by jmreed
Verified Customer
June 24, 2026
I have always received good service from all the service advisors at this location over the last 20 years. advisors at this location over the last 20 years. More
by RWALKER280659
Other Employees Tagged: Justin Birdwell, Ron Broesche
June 10, 2026
Tanner was amazing,his technician diagnosed my problem and had me back on the road faster than originally planned. and had me back on the road faster than originally planned. More
by CATWHOSURFS
Other Employees Tagged: Justin Birdwell, Tanner Gregory, Heather Beran
June 08, 2026
As always, Bobby takes great care of me and my truck. Thank you so much, Bobby!!! Thank you so much, Bobby!!! More
by TEXASBLUESMAN9698
Other Employees Tagged: Rusty Chandler, Billy Bean, Carey Hausenfluck
June 06, 2026
Overall, BCS Toyota is a good dealership. I have had three positive buying experiences there and the service department advisors have all been excellent. I do question the quality of techni I have had three positive buying experiences there and the service department advisors have all been excellent. I do question the quality of technicians working in the shop. I repeatedly receive my vehicle with the tires over-inflated by up to 25+% over the manufacturers recommendation. It leads to serious ride quality issues and the vehicle is so "firm" it literally bounces all over the road. During the latest service, the valve stem caps were so loose that they would have eventually been slung off of the tires had it not been for me needing to let air out following my appointment. I have repeatedly mentioned this but it is a constant problem. It's a little thing that makes me question the quality/attention to detail of the folks working in the shop. More
by Jay
May 28, 2026
Dealership customer service is beyond good! Always have been more than satisfied with this dealership Always have been more than satisfied with this dealership More
by SILVERLININGSHIRTS
Other Employees Tagged: Tanner Gregory, Manny Lopez
May 19, 2026
Bobby is great and will do whatever he can to expedite your needs and get you taken care of. Above Bobby, including corporate, it's like dealing with the IRS. TOTAL xxxxxxxx. It's amateur hour and no one your needs and get you taken care of. Above Bobby, including corporate, it's like dealing with the IRS. TOTAL xxxxxxxx. It's amateur hour and no one is held responsible for their actions and could care less about the customers time-line and satisfaction. More
by dhuddleston22
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