Bobby Howard | Page 45

Have had all past Honda’s serviced at H O Ave. I will continue to have my two Honda’s serviced there. However the last two services were questionable. Neither car had oil life monitors reset aft I will continue to have my two Honda’s serviced there. However the last two services were questionable. Neither car had oil life monitors reset after service and next service due stickers were so far off they were useless. Had wheel alignment on the Accord performed. Always in the past I received a spec sheet before and after performing alignment. Not this time. I’m beginning to wonder if the work has been performed at all. Labor cost to drain transmission fluid and refill is outrageous! I received an email from H O Avenues asking me was service the best. I replied NO. Prompt replied “you will be contacted by management “ I have not heard anything from H O Avenues If it wasn’t for Bobby Howard my service consultant I probably would not participate with H O Avenues. Thank you Jan Reichert More

by JAN.REICHERT0305 Verified Customer Verified Customer

Report | Print

Bobby was the best Service Advisor that I have ever experienced. Far better than my experience with Coggin Honda. experienced. Far better than my experience with Coggin Honda. More

by lefever321 Verified Customer Verified Customer

Report | Print

Everything was done as expected and in a timely manner. My service tect was very nice and explained everything. My service tect was very nice and explained everything. More

by keithsirmons Verified Customer Verified Customer

Report | Print

Very knowledgeable and professional staff. All my needs where met and I will definitely be back again in the near future. All my needs where met and I will definitely be back again in the near future. More

by bkenio Verified Customer Verified Customer

Report | Print

Bobby is an awesome service advisor. He went above and beyond walking me through the work done on my vehicle. He is pleasant, honest, and great to interact with. He went above and beyond walking me through the work done on my vehicle. He is pleasant, honest, and great to interact with. More

by Julie Verified Customer Verified Customer

Report | Print

Bobby was GREAT! Very friendly, efficient and professional. I was given the cost and timeframe it would take to fix my vehicle and he was right on the mark. Very friendly, efficient and professional. I was given the cost and timeframe it would take to fix my vehicle and he was right on the mark. More

by TRISTINLE67 Verified Customer Verified Customer

Report | Print

So incredibly grateful for Bobby's expertise with service! Such a wonderful and helpful crew they have there! service! Such a wonderful and helpful crew they have there! More

by LHABAK Verified Customer Verified Customer

Report | Print

Bobby is the best! Great customer service and service was performed in a timely manner! Thank you! Great customer service and service was performed in a timely manner! Thank you! More

Report | Print

A few weeks ago while my husband was there to get an oil change on his car. He was told that he needed a new battery. And it would cost around 200. He made an appointment and was at the dealership this past change on his car. He was told that he needed a new battery. And it would cost around 200. He made an appointment and was at the dealership this past Saturday morning. He was told told that It would cost around 350. Which is it?? His time was wasted. And the drive was an hour away. He thought that it would cost him around 200. This is why he chose to go back to the dealership. We bought our car there. We always go there to get our oil change done. We never had issues. More

Report | Print

Outstanding service , best dilership , expertise like nowhere else. Helpful knowledgeable staff and they take care of their customer needs. Overall big 100% nowhere else. Helpful knowledgeable staff and they take care of their customer needs. Overall big 100% More

Report | Print