Bobby Miller
Bobby Miller at Big Star Cadillac

Bobby Miller | Page 13

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.9
432 Reviews
4.9

432 Reviews

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432 Reviews of Bobby Miller

December 30, 2024

Dealership Rating
Employee Rating

Exemplary service department, and Bobby Miller’s customer service consistently goes the extra mile! He’s a keeper! More

by MPYBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Beyner-Stanley

Dec 30, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 29, 2024

Dealership Rating
Employee Rating

Excellent service with a lot of attention to the detail and qualit of customer needs.. Great personality More

by emilianwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 27, 2024

Dealership Rating
Employee Rating

I took my car in for a leak. When I picked it up, it cost $3300. The condition was worse than before. They had my vehicle for 2 and a half months. Thankfully they didn't make me More

by PADICKSON1
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 27, 2024

Big Star Cadillac responded

Thank you for your business and review. We apologize for the amount of time it took. We assure you that the vehicle and the circumstances required extra care and as with all vehicles in our shop, one of our top priorities is for all work to be completed correctly. We can assure you that we will strive to meet all of your needs and expectations on any future visits with us. Daniel Wood, Service Manager, dwood@bigstarcadillac.com

December 26, 2024

Dealership Rating
Employee Rating

Really love bringing my vehicle to Big Star Cadillac. Because they provide great customer service. More

by johannasmith0530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2024

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 26, 2024

Dealership Rating
Employee Rating

She was professional and kind. Wiem is trustworthy and stuck to her word. Would recommend her! More

by BChappel22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wiem Head, Joel Olivares

Dec 26, 2024

Big Star Cadillac responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss your concerns. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

December 24, 2024

Dealership Rating
Employee Rating

Lisa Velasco did a fantastic job of accessing our needs and ensuring a smooth sales experience during a very busy time of year. She was extremely skilled at “assuming the sale” that we went ahead and purch More

by JLIGGETT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 24, 2024

Big Star Cadillac responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 23, 2024

Dealership Rating
Employee Rating

I found this dealership to be honest whether in the sales or in the service dept. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Yannibelli

Dec 24, 2024

Big Star Cadillac responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 23, 2024

Dealership Rating
Employee Rating

clean restroom, safe environment, comfortable seating, nice customer service and good service on my car. More

by Dr Jove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 24, 2024

Big Star Cadillac responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 22, 2024

Dealership Rating
Employee Rating

Absolutely love Bobby! He is the best! Always extremely helpful and professional! Great experience always!!! More

by CELINESTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 21, 2024

Dealership Rating
Employee Rating

The service at dealership is ready Outstanding, Bobby is very informative regarding your car needs. More

by LHAYES82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

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