Bobby Miller
Bobby Miller at Big Star Cadillac

Bobby Miller | Page 35

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.9
432 Reviews
4.9

432 Reviews

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432 Reviews of Bobby Miller

September 02, 2023

Dealership Rating
Employee Rating

Service and Sales is wonderful. However today called about complimentary cap emblem sign CADILLAC FOR MY WIFE AND I . I TOLD TO CHECK IN FRONT SALES . ANSWERING LADY TODAY SARCASTIC More

by jobemarvin1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ainsley Roark, LeAnna Kerr, Jose Teran , zzJeff zzDial, zzKarah zzGonzales, zzBritney zzNorman, zzJason zzWilson

Sep 05, 2023

Big Star Cadillac responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your thoughts will be used to fuel our commitment to continuous improvement.

Sep 05, 2023

jobemarvin1959 responded

Big CADILLAC IS GREAT TRAM AS WELL SALES SERVICE MANAGER BOBBY AND ALSO MAKING SURE NOT INCONVENIENT WITHOUT CAR LOANERS AVAILABLE. THANK YOU BIG STAR

September 01, 2023

Dealership Rating
Employee Rating

Responsive and Careful Service Department. Bobby Miller is a ************outstanding Service Advisor. I rely on his Advice and Guidance. Always willing to answer questions on the phone. Cadill More

by ALICEJCOAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

August 31, 2023

Dealership Rating
Employee Rating

I have been buying from this location since it was Ron Carter Cadillac. Even now as Big Star, I love my agent Aimee and in the service department, Bobby always makes sure my car is well cared for and make More

by T.C.CALFEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: zzAmie zzGulli

Sep 01, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

August 30, 2023

Dealership Rating
Employee Rating

Lisa V was very professional and knowledgeable about the new 2024 XT5 and XT6. She had us drive both, she gave us plenty of time to discuss which SUV would suit our needs. Her non pushy approach was a wel More

by Angelaknight
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 30, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

August 29, 2023

Dealership Rating
Employee Rating

Our sales guy Phillip Connor was amazing. We enjoyed our experience so much went back 2 weeks later and bought another CT5 with Phillip. More

by MONIQUEMATHIS03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

August 28, 2023

Dealership Rating
Employee Rating

Great service department, Pleasant to do business with even had the mechanic come out and explain what the problem was with my Cadillac. More

by SMGRIMES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2023

Big Star Cadillac responded

Hi! We are very happy that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 28, 2023

Dealership Rating
Employee Rating

Great service and quick! Waiting room clean and stocked with water, coffee and snacks. Great Work Big Star! More

by BUBBALUCAS1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

August 28, 2023

Dealership Rating
Employee Rating

I am extremely pleased with the Quick and easy process , parts were ordered and within few days I received a call that the parts were ready, I had an appointment scheduled for installation. It was done with More

by MUHAMMAD.AB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2023

Big Star Cadillac responded

Hi! We are very happy that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 27, 2023

Dealership Rating
Employee Rating

I got in and out in about 30 minutes for an oil change and tire rotation. First time that has ever happened there. More

by CJORDAN530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: zzKarah zzGonzales

Aug 28, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

August 25, 2023

Dealership Rating
Employee Rating

Bobby Miller Awesome Service Guy! The Best! Always takes care of us and makes us feel like family. More

by PMICONSULTANTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary yanubelli

Aug 25, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

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