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Bradford Titone
Bradford Titone at Gordie Boucher Ford of Kenosha

Bradford Titone | Page 18

Service Advisor

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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4.7
378 Reviews
4.7

378 Reviews

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378 Reviews of Bradford Titone

June 16, 2023

Dealership Rating
Employee Rating

Outstanding service, Bradford was professional and provided clear concise communication with us. We were given a discount per request More

by TEETERJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 17, 2023

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words for Bradford and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

June 07, 2023

Dealership Rating
Employee Rating

Excellent dealer from sales to service. Always willing to go the extra mile to satisfy their customers. More

by TODD.KING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Baxter, Tristen Cairo, Belal Barakat, Michael Yager, Scott Verhagen, Sal Pappalardo , Joshiwa Allen, Haley Van Buren

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Jun 08, 2023

Gordie Boucher Ford of Kenosha responded

Thank you for choosing Gordie Boucher Ford of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, Todd, and we hope to see you again!

May 26, 2023

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Employee Rating

Honest, thorough explanation of work done and work needed. Will continue to use Ford dealer for automotive needs. More

by merow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 28, 2023

Gordie Boucher Ford of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 03, 2023

Dealership Rating
Employee Rating

We had massive problems getting our vehicle that we waited over a year for to be price protected because of a clerical error on the dealers side. In the end, they took care of it and I am very happy a More

by TIM@CROWNICF.COM
Recommend Dealer
Yes

Other Employees Tagged: Wade Johnson, Sal Pappalardo , John Milton

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May 03, 2023

Gordie Boucher Ford of Kenosha responded

Tim, thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon!

April 27, 2023

Dealership Rating
Employee Rating

Great work from the Service writer down to the tech. I look forward to having my vehicle serviced here moving forward. More

by ROBBLA111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 28, 2023

Gordie Boucher Ford of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Kenosha, we look forward to having you as a valued customer for many years to come!

April 26, 2023

Dealership Rating
Employee Rating

Staff are great. Service is slow due to the need to order most parts. The on-line reservation system is bad. Again, staff and finished product are great. The rest is More

by DOUGLASHANEY31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 27, 2023

Gordie Boucher Ford of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear your feedback. Thank you again for choosing Gordie Boucher Ford of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

April 11, 2023

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Employee Rating

The dealership quoted me $3100 to do a job that another place did for less than $600. I have lost all trust in this place More

by Rhondak89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 15, 2023

Gordie Boucher Ford of Kenosha responded

Providing a positive experience is our top priority, Rhonda, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please call Belal Barakat, our Service Manager, at 262-697-0700 at your convenience. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Apr 15, 2023

Gordie Boucher Ford of Kenosha responded

Providing a positive experience is our top priority, Rhonda, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please call Belal Barakat, our Service Manager, at 262-697-0700 at your convenience. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

March 10, 2023

Dealership Rating
Employee Rating

Always great service! ! See the same people and they recognize me as well. Jessica, Bradford keep it up.. Lauren in Shop is always helpful.. Thank you Daniel More

by danielbigdaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager , Jessica Service. Lauren in Repair Shop

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Mar 11, 2023

Gordie Boucher Ford of Kenosha responded

Thanks, Daniel, for sharing about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon!

March 04, 2023

Dealership Rating
Employee Rating

Number#1 Place to come & visit, trust and do business. Five Star for hospitality and professional service. Real people and fast transaction. More

by FREDY CRUZ-MARTINEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Baxter, Belal Barakat, Michael Yager, Paul Kaiser, Terry Teasley, Gavin Garay, Sal Pappalardo , John Milton, Danny Rivera, Jessica Beesley, Justin M. Fullmer, Joseph Leonard

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Mar 05, 2023

Gordie Boucher Ford of Kenosha responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Kenosha. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

February 02, 2023

Dealership Rating
Employee Rating

The Service Dept. representative, Brad was beyond great during my interaction with him. Brad was very helpful, transparent, and provided updates throughout the proces More

by SJT190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 03, 2023

Gordie Boucher Ford of Kenosha responded

Thanks for sharing your thoughts about your experience with Brad here at Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon!

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