Brandon Fraikes
Brandon Fraikes at Five Star Subaru of Grapevine

Brandon Fraikes | Page 58

Finance Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
611 Reviews
4.9

611 Reviews

Write a Review

611 Reviews of Brandon Fraikes

February 10, 2021

Dealership Rating

I’ve been taking my 2013 Outback to Five Star for major service for years now, and have always felt like I know what’s going on with my car. Because of the size, when I would need a loaner I could always g More

by TAOVERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Eyster, Doug Laymon

Feb 11, 2021

Five Star Subaru of Grapevine responded

TAOVERMAN, We have been grateful to have served you these last several years and we look forward to continuing to help you enjoy your new Outback. Thank you for mentioning Nick and thanks for your recommendation of Subaru of Grapevine. Let us know when we will see you again at 817-438-1700. Best Regards, Doug Laymon, Sales Manager

February 10, 2021

Dealership Rating
Employee Rating

I had a great experience! BB was very accomodating, courteous and professional, but also personable. He went the extra mile to make sure I was satisfied with the sale and vehicle I was buying and even More

by Amber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: BB Belharrat

Feb 10, 2021

Five Star Subaru of Grapevine responded

Hello Amber! We love hearing from our customers! Any time BB or I can be of service, please let us know at 817-438-1700. We want to continue offering you a positive experience to help you enjoy your new Subaru. Thank you, Doug Laymon, Sales Manager

February 09, 2021

Dealership Rating
Employee Rating

Great dealership all around. I am particularly pleased with Darrell Cooper. The whole place has a genuinely friendly atmosphere to it, and I would drive from anywhere in DFW to purchase from Five Star Sub More

by Drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2021

Five Star Subaru of Grapevine responded

Drew, Thanks so much for your kind words and high rating of Subaru of Grapevine. Darrell and our sales team want to help you fully enjoy your new car, so call us any time at 817-438-1700. Customer care continues long after the sale. Best Regards, Doug Laymon, Sales Manager

February 05, 2021

Dealership Rating
Employee Rating

Great experience. Azrael helped made the buying experience smooth. Would have preferred for the car to be delivered at my house but I understand I live far from your location. Appreciate the new More

by ronafitzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Azrael Cavazos , Jeff Davis

Feb 06, 2021

Five Star Subaru of Grapevine responded

ronafitzy, We are excited to help you enjoy your new Subaru! Thank you for shopping at Subaru of Grapevine and know that we believe customer care continues long after the sale. Call us any time you need our vehicle advice at 817-438-1700. Enjoy your travels, Doug Laymon, Sales Manager

February 02, 2021

Dealership Rating

We were approached by a great salesman. Who are presented the vehicle options we were looking for, and were very content with the great customer service! More

by menesescecilia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Rutger Kesling

Feb 03, 2021

Five Star Subaru of Grapevine responded

Congratulations on your vehicle purchase at Subaru of Grapevine, menesescecilia! We are excited to help you enjoy your drive time. Please stay in touch with Rutger or me at 817-438-1700. We are here to help in any way we can. Thank you for your review, Doug Laymon, Sales Manager

February 02, 2021

Dealership Rating
Employee Rating

Was so kind and plenty of information with all my questions. He was a great help! These dealership put me at ease buying a car! More

by janna13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Hooman , Gary McCloskey

Feb 03, 2021

Five Star Subaru of Grapevine responded

janna13, Everyone at Subaru of Grapevine wants to make you comfortable with all of your transactions at the dealership. We also want to make your travels enjoyable. Please stay in touch with us at 817-438-1700. Continuing to share our knowledge is the goal. Thank you for your recommendation and business, Doug Laymon, Sales Manager

January 28, 2021

Dealership Rating
Employee Rating

Nick helped us through a couple of changes with consistently fair and competitive pricing. He excelled at explaining the vehicle features and his videos were thorough in reinforcing what might oth More

by Tom S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Eyster

Feb 01, 2021

Five Star Subaru of Grapevine responded

Thank you, Tom, for sharing your comments about your shopping experience at Subaru of Grapevine. We want to invite you back to the dealership any time you have questions about your Subaru. Nick and I will await your call at 817-438-1700. Enjoy and please stay in touch, Doug Laymon, Sales Manager

January 22, 2021

Dealership Rating
Employee Rating

Bill & Brandon were awesome! They really took care of us, were down to Earth and very helpful! Absolutely loved working with them and highly recommend! More

by daisysilos09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Klozik, Doug Laymon

Jan 23, 2021

Five Star Subaru of Grapevine responded

Congratulations, daisysilos09! We are so excited to help you enjoy your new Subaru. Bill, Brandon, and I want to hear from you at 817-438-1700 whenever you have automotive concerns. We want to extend our knowledge whenever you need it. Have fun during your travels and please reach out when we can be of further service. Thank you, Doug Laymon, Sales Manager

January 21, 2021

Dealership Rating
Employee Rating

this is the third Subaru we have leased from 5 star Subaru and from Nick Eyster 110% satisfaction great experience and great dealership always get great service More

by eabbott65.ea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Eyster

Jan 22, 2021

Five Star Subaru of Grapevine responded

eabbott65.ea, Everyone at Subaru of Grapevine really appreciates the chance to have helped you into another Subaru! Nick and I want to stay available for your questions at 817-438-1700. Let us know how we can share our knowledge to improve your drive time. Thank you, Doug Laymon, Sales Manager

January 21, 2021

Dealership Rating
Employee Rating

By far this was our best car buying experience ever! Thank you Mitch and the entire team. You were a real pleasure to work with. More

by Barksdale.john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Mitchell Hunter

Jan 21, 2021

Five Star Subaru of Grapevine responded

Hello John! It is our goal at Subaru of Grapevine to help our customers enjoy their drive time. Whether you have technical or maintenance questions, Mitch and I want to continue sharing our vehicle knowledge with you. Reach out to either of us at 817-438-1700. We are here to help you enjoy the ride. Thank you, Doug Laymon, Sales Manager

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