Brandon Fraikes
Brandon Fraikes at Five Star Subaru of Grapevine

Brandon Fraikes | Page 58

Finance Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
619 Reviews
4.9

619 Reviews

Write a Review

619 Reviews of Brandon Fraikes

March 19, 2021

Dealership Rating

Jeremy and Spencer were awesome team to work with. They were very friendly and patient with us. They went above and beyond by contacting and checking with us after the purchase if we needed anything else o More

by jswang209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Jeremy Matthews , Spencer Fuller

Mar 20, 2021

Five Star Subaru of Grapevine responded

Hello jswang209! Thank you for your endorsement of our sales team at Subaru of Grapevine. We want to continue communicating to assure you of complete satisfaction in your Subaru. Call us any time at 817-438-1700. You are a valued customer. Take Care, Doug Laymon, Sales Manager

March 16, 2021

Dealership Rating
Employee Rating

Brought my Subaru in for some warranty work. They had to order the part and it arrived in a few days. They called and let me know and we made an appointment. Brought vehicle in. They told me it would be abo More

by Dieter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Hooman, BB Belharrat, Shantai Isom, Dyson Ellis , Jeff Davis, Sam Rezaei

Mar 18, 2021

Five Star Subaru of Grapevine responded

Dieter, We are very grateful for your business at Subaru of Grapevine. Thank you for taking the time to share your experience and recognizing so many of our staff. We are available at 817-438-1700 for all of your care concerns. Let us know when will can be of service again. Much appreciation, Doug Laymon, Sales Manager

March 14, 2021

Dealership Rating
Employee Rating

Straight forward no non-sense buying experience. Greatly appreciated !! Started over internet discussion and came in for final deal. We were in-and-out in matter of hours! More

by ChrisS
Recommend Dealer
Yes

Other Employees Tagged: Darrell Cooper, Mitchell Hunter , Jeff Davis

Mar 15, 2021

Five Star Subaru of Grapevine responded

Hello ChrisS, Thank you for shopping at Subaru of Grapevine. It is great to hear the process went smoothly. Let us know when you would like the redelivery of your vehicle at 817-438-1700. We want you to know everything about your car. Take Care, Doug Laymon, Sales Manager

March 10, 2021

Dealership Rating
Employee Rating

Everyone was very professional from start to finish. Jake was very knowledgeable about all of the ins and outs of the car which was very helpful. Great experience. More

by njhyatt1
Recommend Dealer
Yes

Other Employees Tagged: Tony Hooman , Jeff Davis, Jake Skaistis

Mar 11, 2021

Five Star Subaru of Grapevine responded

Hello njhyatt1, We are happy to hear your experience at Subaru of Grapevine was a good one. We want to continue helping you with the features and care of your new Subaru. Reach us at 817-438-1700 when questions arise. Your complete satisfaction is the goal. Thank you, Doug Laymon, Sales Manager

March 05, 2021

Dealership Rating
Employee Rating

Great service and willingness to show multiple vehicles as I changed my mind on the vehicle I wanted. I will go back and buy again.. More

by cocotero8170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2021

Five Star Subaru of Grapevine responded

Cocotero8170, We were happy to help you find the right Subaru! We would love to see you again at Subaru of Grapevine. Your questions are always welcomed at 817-438-1700. Thank you, Doug Laymon, Sales Manager

March 04, 2021

Dealership Rating
Employee Rating

Best car buying experience in my life. BB and Brandon were awesome and all the numbers fell into place. Very pleased with an awesome car! More

by bodifoda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Cheney, BB Belharrat

Mar 05, 2021

Five Star Subaru of Grapevine responded

Congratulations, bodifoda! We are so excited to add you to our satisfied customer list. BB, Brandon, I want to continue serving you. Call us at 817-438-1700 whenever you need our automotive advice. We are only a phone call away. Thank you, Doug Laymon, Sales Manager

February 26, 2021

Dealership Rating
Employee Rating

Everyone who helped us was just amazing. Kenny and Brandon went above and beyond to save us money on our car payment even after we had already signed everything. More

by HTAGGART8705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Mirbahaeddin , Jake Skaistis, Kenny wilder

Feb 27, 2021

Five Star Subaru of Grapevine responded

Hello HTAGGART8705! Our focus is on happy customers at Subaru of Grapevine. Thanks for recognizing our sales staff and please know we are available at 817-438-1700 to continue answering your automotive questions. Please stay safe and in touch. Take Care, Doug Laymon, Sales Manager

February 11, 2021

Dealership Rating

I have never been treated as well as I was at Five Star Subaru. Cameron and everyone else was wonderful. Thank you! I made the right purchase. More

by jodiealford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Alexander

Feb 12, 2021

Five Star Subaru of Grapevine responded

Welcome to Subaru of Grapevine, jodiealford! We value you as our customer and we want to continue helping you. Cameron and I are available at 817-438-1700 whenever you have automotive questions. Call us any time we can be of help. Thank you, Doug Laymon, Sales Manager

February 10, 2021

Dealership Rating

I’ve been taking my 2013 Outback to Five Star for major service for years now, and have always felt like I know what’s going on with my car. Because of the size, when I would need a loaner I could always g More

by TAOVERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Eyster, Doug Laymon

Feb 11, 2021

Five Star Subaru of Grapevine responded

TAOVERMAN, We have been grateful to have served you these last several years and we look forward to continuing to help you enjoy your new Outback. Thank you for mentioning Nick and thanks for your recommendation of Subaru of Grapevine. Let us know when we will see you again at 817-438-1700. Best Regards, Doug Laymon, Sales Manager

February 10, 2021

Dealership Rating
Employee Rating

I had a great experience! BB was very accomodating, courteous and professional, but also personable. He went the extra mile to make sure I was satisfied with the sale and vehicle I was buying and even More

by Amber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: BB Belharrat

Feb 10, 2021

Five Star Subaru of Grapevine responded

Hello Amber! We love hearing from our customers! Any time BB or I can be of service, please let us know at 817-438-1700. We want to continue offering you a positive experience to help you enjoy your new Subaru. Thank you, Doug Laymon, Sales Manager

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