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Brandon Martinez

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Brandon Martinez

Brandon Martinez | Page 10

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.6

301 Reviews

Overview Reviews (301)

4.6

301 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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301 Reviews of Brandon Martinez

March 20, 2025

Dealership Rating

Employee Rating

Great customer service and attention to my time and understanding of my needs I look forward to our new relationship understanding of my needs I look forward to our new relationship More

by Adriana

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 25, 2025 -

Honda of Valley Stream responded

Hi Adriana! Thank you for the kind words—we're so glad you felt heard and valued throughout your visit. We're excited to have you as part of our community and look forward to building a great relationship with you. If you ever need anything, we’re just a call or visit away!

March 17, 2025

Dealership Rating

Employee Rating

The only problem I had was they gave me a noon appointment to bring my car in for inspection and, though I arrived at 11:45, I still had to wait till about 2:30 until I got my car back. Brandon ex appointment to bring my car in for inspection and, though I arrived at 11:45, I still had to wait till about 2:30 until I got my car back. Brandon explained they were backed up. My car was inspected, yet I shouldn't have to be there for such a long time just for an inspection when they didn't need to repair anything. More

by YAJLYN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Briyanna Jones

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Mar 18, 2025 -

Honda of Valley Stream responded

Hi, thank you for your feedback! We’re glad to hear that Brandon kept you informed about the situation, but we understand how frustrating it can be to wait longer than expected for an inspection. Your time is valuable, and we appreciate you bringing this to our attention. If there's anything we can do to improve your experience in the future, please don’t hesitate to reach out!

March 16, 2025

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Employee Rating

Took care of me right away & got me out in a timely manner & addressed all of my concerns. manner & addressed all of my concerns. More

by isaac26

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 17, 2025 -

Honda of Valley Stream responded

Hi Isaac, thank you for your review! We're glad to hear that you were taken care of promptly. If you ever need anything, don’t hesitate to reach out!

March 12, 2025

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V e r y g o o d s e r v i c e *************** More

by ALIX1135656

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski

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Mar 12, 2025 -

Honda of Valley Stream responded

Hi, thank you for your review! We're glad to hear you had a great service experience. If you ever need anything, feel free to reach out!

March 08, 2025

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Employee Rating

Clean, organized, well run Service Department. Professional, polite staff that values customers. Will return again. Professional, polite staff that values customers. Will return again. More

by jimjim17

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 10, 2025 -

Honda of Valley Stream responded

Hi, thank you for your review! We're glad to hear that our service department provided a clean, organized, and professional experience. Your kind words mean a lot, and we look forward to assisting you again in the future!

March 07, 2025

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Employee Rating

Great service. It was a pleasure. I will be returning on my next visit. Thank you It was a pleasure. I will be returning on my next visit. Thank you More

by rodriguemagloire2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 10, 2025 -

Honda of Valley Stream responded

Hi, thank you for your review! We're glad to hear you had a great experience and that you plan to return. We appreciate your support and look forward to assisting you on your next visit!

March 04, 2025

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Pleasant and efficient. The staff was pleasant from the moment I pulled in to when I left. The staff was pleasant from the moment I pulled in to when I left. More

by ARGIS5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski

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Mar 05, 2025 -

Honda of Valley Stream responded

Hi, thank you for your review! We're glad to hear that your experience was both pleasant. If there's anything else we can do for you, don't hesitate to reach out!

February 19, 2025

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I’m satisfied with all the work that you done you guys did a great job thank you I appreciate did a great job thank you I appreciate More

by Jn louis Robenson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski

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Feb 19, 2025 -

Honda of Valley Stream responded

Thank you so much for your kind words! We truly appreciate your trust in us and look forward to assisting you again in the future!

February 13, 2025

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Employee Rating

I have used the dealership for many years and was always satisfied by their professionalism and excellent maintenance work on my vehicles. satisfied by their professionalism and excellent maintenance work on my vehicles. More

by hshiffeld

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Briyanna Jones , Bill Reimers

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Feb 14, 2025 -

Honda of Valley Stream responded

It's great to hear that you've had such a positive experience over the years! Consistent professionalism and excellent maintenance are key to building trust with a dealership. If there's ever anything else you need, don't hesitate to reach out. We're always happy to assist!

February 11, 2025

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Employee Rating

Great dealership delivering prompt professional service, by a group of competent attentive staff in a clean clean and welcoming environment. by a group of competent attentive staff in a clean clean and welcoming environment. More

by akinnawonu

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Marcel

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Feb 12, 2025 -

Honda of Valley Stream responded

We're thrilled to hear that the service exceeded your expectations! If you need anything else in the future, feel free to reach out—we're here to help!