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Brandon Martinez

Overview Reviews (348)

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Brandon Martinez

Brandon Martinez | Page 10

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.7

348 Reviews

Overview Reviews (348)

4.7

348 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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348 Reviews of Brandon Martinez

November 03, 2025

Dealership Rating

Employee Rating

Very professional and very helpful Sales professionals, very knowledgeabe It was a pleasure going there they were able to answer all my questions very knowledgeabe It was a pleasure going there they were able to answer all my questions More

by sprescod2000

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 04, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your feedback! We’re happy to hear that our team provided professional, knowledgeable, and helpful service during your visit. Please don’t hesitate to call if there’s ever anything you need.

October 20, 2025

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The dealership was run was ease and confidently. Brandon made the experience pleasant and clearly explained everything that my car needed. Brandon made the experience pleasant and clearly explained everything that my car needed. More

by RLARYAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 21, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your kind words! We’re so glad to hear that Brandon made your visit enjoyable and ensured everything was clearly communicated. Please don’t hesitate to call if there’s ever anything you need.

October 20, 2025

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Service was good and staff was very friendly and helpful would visit them again in the future would visit them again in the future More

by khawar7861

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski

Oct 20, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for sharing your experience! We’re happy to know our team made your visit pleasant and that you plan to return. Please don’t hesitate to call if there’s ever anything you need.

October 17, 2025

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Employee Rating

The staff was super friendly, patient, and made the whole process smooth from start to finish. They took the time to answer all my questions and made sure I was comfortable with everything before leaving. I process smooth from start to finish. They took the time to answer all my questions and made sure I was comfortable with everything before leaving. I really appreciate how helpful and genuine everyone was highly recommend! More

by hshemoria

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 20, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the wonderful feedback! We’re so glad our team made your experience comfortable and stress-free, and that you felt well cared for throughout the process. We truly appreciate your recommendation. Please don’t hesitate to call if there’s ever anything you need.

October 16, 2025

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Gentleman told me I’ll be ready in an hour and it took two hours .. two hours .. More

by josemaldonado5803

Verified Customer

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Recommend Dealer

Other Employees Tagged: Juan Martinez , Nataly Arnez

Oct 17, 2025 -

Honda of Valley Stream responded

We do apologize for the miscommunication. For the services that were performed on your vehicle, two hours is a reasonable amount of time. We will make sure timing is properly communicated moving forward. Reach out if you need to discuss any further concerns.

October 13, 2025

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I didn’t like the service. Didn’t want to replace my rims and tires. Didn’t want to replace my rims and tires. More

by ebuniluyomade

Verified Customer

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Recommend Dealer

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski

Oct 14, 2025 -

Honda of Valley Stream responded

We are confused by this review. Our records show that we completed two open recalls. We do not show that we replaced any tires or rims on your vehicle. Please reach out to our assistant service manager, Tony Vicente, at 516-285-6655, ext. 126 to further discuss your review.

October 10, 2025

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Great experience. Well informed and very friendly.would not hesitate to use South shore Honda . Well informed and very friendly.would not hesitate to use South shore Honda . More

by grcr

Verified Customer

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Recommend Dealer

Yes

Oct 13, 2025 -

Honda of Valley Stream responded

Hi, thank you for sharing your experience and recognizing the team for their friendliness and clear communication. Please reach out if there’s anything else we can do for you.

October 02, 2025

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Employee Rating

Very informative about maintenance needed, took time to point out the important needed repairs and printed them, no hard sale. Quickly done with recall. point out the important needed repairs and printed them, no hard sale. Quickly done with recall. More

by lturkcan

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Oct 02, 2025 -

Honda of Valley Stream responded

Hi, thank you for sharing your experience and recognizing the clear communication and efficiency during your visit. Please reach out if there’s anything else we can do for you.

October 01, 2025

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5 and a half Hours for an oil change, unacceptable! I had an appointment for 11:30 got there at 11:15, Picked up the car at 5pm I had an appointment for 11:30 got there at 11:15, Picked up the car at 5pm More

by METS1520

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Recommend Dealer

Oct 03, 2025 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our assistant service manager, Tony Vicente, would like you to reach out to him directly so that he may gather more information. His number is 516-285-6655, ext. 126. He looks forward to hearing from you.

October 01, 2025

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The Service Center was good. Brandon did a great job, updated me what time my car will be finished with the change oil and tire rotation. Brandon did a great job, updated me what time my car will be finished with the change oil and tire rotation. More

by edz12373

Verified Customer

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Recommend Dealer

Yes

Oct 02, 2025 -

Honda of Valley Stream responded

Hi, thank you for sharing your experience and recognizing Brandon for keeping you updated and providing great support during your visit. Please reach out if there’s anything else we can do for you.