Brandon Martinez
Brandon Martinez at Honda of Valley Stream

Brandon Martinez | Page 11

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.7
348 Reviews
4.7

348 Reviews

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348 Reviews of Brandon Martinez

September 10, 2025

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Employee Rating

Compared to the other local dealership, Honda Valley Stream is better. However, their automated customer service assistant is horrible. I usually have to wait a minimum of 2 hours every time I got my ca More

by jaylordj0427
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2025

Honda of Valley Stream responded

Thank you jaylordj0427. At Honda of Valley Stream we may not be the cheapest but we offer the most value. Our automated customer service has much improved. Please give us feedback at your next service visit.

August 28, 2025

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Great service… quick and had my problem resolved in a timely manner, efficient communication and good customer service More

by miranda21191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear your issue was resolved so quickly and that communication throughout the process was clear and efficient. If you ever need anything else, please don’t hesitate to reach out!

August 25, 2025

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Employee Rating

The Staff is awesome. this was a great experience. I look forward to Continuing my Honda experience. More

by jennyaja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear the staff made your visit such a positive one and that you’re looking forward to continuing your Honda journey. If you ever need anything else, please don’t hesitate to reach out!

August 25, 2025

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Employee Rating

Brandon explained everything to my understanding and was very thorough. Best service in years from this location. More

by d.eso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear Brandon took the time to explain everything clearly and that you felt well taken care of during your visit. If you ever need anything else, please don’t hesitate to reach out!

August 24, 2025

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Excellent and courteous service Very helpful and very informative Prompt and efficient Valleystream number one More

by lystrathms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear your visit was handled with courtesy, efficiency, and clear communication, making it such a positive experience. If you ever need anything else, please don’t hesitate to reach out!

August 22, 2025

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Employee Rating

Briyanna gave us great service and ensured our issue was resolved. She kept us informed of the process and was very helpful. More

by josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear Briyanna kept you informed and made sure your issue was resolved smoothly. If you ever need anything else, please don’t hesitate to reach out!

August 21, 2025

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I had excellent interaction with Brandon and excellent service. I would highly recommend the service center More

by rubbletrouble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear Brandon provided such great support and that your service experience went so well. If you ever need anything else, please don’t hesitate to reach out!

August 20, 2025

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when I call the dealership for service the agent told me it will be free because it's less than 15 thousand miles and less than one year but when I went for service the agent told me it's not free u have to More

by sjvsharma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 21, 2025

Honda of Valley Stream responded

Hi there, Your new vehicle came with one Honda complimentary service and it has been claimed. If you were provided with additional services please present them to our service department to redeem them. Please contact your sales agent or our service manager for further assistance or clarification.

August 13, 2025

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The employees at the service department are very welcoming and helpful. They are knowledgeable and quick. More

by Annette828
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Service Communication
Recommend Dealer
Yes
Aug 14, 2025

Honda of Valley Stream responded

Hi Annette, We’re glad to hear the service team made your visit both efficient and welcoming. If you ever need anything else, please don’t hesitate to reach out!

July 28, 2025

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Employee Rating

Excellent service. The service advisor is as very helpful and professional. I would be going back there. More

by ANILHARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2025

Honda of Valley Stream responded

Hi there, We’re happy to hear your visit went well and that the service advisor provided such helpful and professional support. Please feel free to reach out if you need anything else!

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