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Brandon Martinez

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Brandon Martinez

Brandon Martinez | Page 13

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.6

301 Reviews

Overview Reviews (301)

4.6

301 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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301 Reviews of Brandon Martinez

January 06, 2025

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Bought my Civic there in July 2023 and they did this recall promptly as well as complimentary oil change and tire rotation. Out by 10:30AM. Couldn't ask for anything more. recall promptly as well as complimentary oil change and tire rotation. Out by 10:30AM. Couldn't ask for anything more. More

by krasny11518

Verified Customer

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Recommend Dealer

Yes

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Jan 07, 2025 -

Honda of Valley Stream responded

Thank you for sharing your experience! If there’s anything else we can assist you with, don’t hesitate to reach out—we’re always here to help!

January 06, 2025

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My appointment was 7:15 AM. When I got there, I was taking in promptly. The service manager was extremely courteous, very informative, and the wait was not long. The entire staf When I got there, I was taking in promptly. The service manager was extremely courteous, very informative, and the wait was not long. The entire staff was very professional. More

by shandsrb

Verified Customer

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Recommend Dealer

Yes

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Jan 06, 2025 -

Honda of Valley Stream responded

Thank you for sharing your experience! We’re glad to hear your early appointment went smoothly. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

January 05, 2025

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I took my car for the fuel pump replacement as per Honda recall. This coming Monday, January 6th I have to take it back because if fuel smell in the passenger and driver cabin. The smell started after the f recall. This coming Monday, January 6th I have to take it back because if fuel smell in the passenger and driver cabin. The smell started after the fuel pump was replaced. More

by ivanmendez1952

Verified Customer

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Recommend Dealer

Yes

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Jan 06, 2025 -

Honda of Valley Stream responded

We are so glad that we could figure out that the issue was an exhaust leak that had nothing to do with the recall repair. We look forward to working with you again. Take care!

Jan 06, 2025 -

ivanmendez1952 responded

And the leak came after the fuel pump was replaced.

Jan 06, 2025 -

ivanmendez1952 responded

Thank you for the clarification.

January 05, 2025

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Brandon and Ramo were courteous and professional. They kept their word with the timing of my car service. I will definitely be back. They kept their word with the timing of my car service. I will definitely be back. More

by nellyr28

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Ramo

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Jan 06, 2025 -

Honda of Valley Stream responded

Thank you for sharing your experience! Your satisfaction means a lot to us, and we look forward to serving you again in the future. If there’s anything else we can assist you with, don’t hesitate to reach out!

January 03, 2025

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WONDERFUL SERVICE AND WAITING AREA. CUSTOMER SERVICE IS KEY ALONG WITH CUMMUNICATION. HAVE 2 HONDAS CUSTOMER SERVICE IS KEY ALONG WITH CUMMUNICATION. HAVE 2 HONDAS More

by JIVRAJM

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Kevin Singh

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Jan 06, 2025 -

Honda of Valley Stream responded

Thank you for your feedback! Your loyalty means a lot to us! If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

January 03, 2025

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Brandon Martinez is the best. Every time I have a car issues, he comes with the perfect solution. Every time I have a car issues, he comes with the perfect solution. More

by JEANCLAUDE.DOMINIQUE

Verified Customer

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Recommend Dealer

Yes

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Jan 07, 2025 -

Honda of Valley Stream responded

Thank you for the review. We appreciate you. If you need anything else, please reach out to us so we can assist you.

December 28, 2024

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Good service, friendly people,cashiers too Love the atmosphere.i will do service again, gre atmosphere.i will do service again, gre More

by fpena19810

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Alex Marcel, Kevin Singh, Briyanna Jones

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Dec 30, 2024 -

Honda of Valley Stream responded

We’re so glad you enjoyed the friendly service and welcoming atmosphere. We look forward to assisting you again in the future—don’t hesitate to reach out if there’s anything else we can help with!

December 26, 2024

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Brandon in service dept went above and beyond to help me get my car serviced quickly as possible. What could have been a very long day waiting for my car to get needed service, he intervened to make it in get my car serviced quickly as possible. What could have been a very long day waiting for my car to get needed service, he intervened to make it in less time so I was very grateful to him. Cashiers were also very friendly at check out as well as guys taking and getting my car when it was finished. More

by serenity333

Verified Customer

Recommend Dealer

Yes

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Dec 26, 2024 -

Honda of Valley Stream responded

We’re thrilled to hear that Brandon went above and beyond to ensure your car was serviced as quickly as possible, turning what could have been a long day into a much smoother process. It’s great to know the cashiers and the team handling your car were also friendly and efficient. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 24, 2024

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Very good help and very reliable and I'd request this place for any honda owner out there in the world. place for any honda owner out there in the world. More

by FREEWORLDD1983

Verified Customer

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Recommend Dealer

Yes

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Dec 26, 2024 -

Honda of Valley Stream responded

We’re thrilled to hear you found our service helpful and reliable. Your recommendation means a lot to us, and we’re always here to assist Honda owners whenever needed. If there’s anything else we can do for you, feel free to reach out!

December 24, 2024

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Service was quick and pleasant. Bring back the bagels! My service agent advised me of my next service needs. Bring back the bagels! My service agent advised me of my next service needs. More

by JPASSALACQUA123

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Marcel, Briyanna Jones

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Dec 26, 2024 -

Honda of Valley Stream responded

We’re glad to hear the service was quick and pleasant, and that your service agent provided helpful advice for future needs. We’ll pass along your suggestion about the bagels! If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!