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Brandon Martinez

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Brandon Martinez

Brandon Martinez | Page 14

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.6

301 Reviews

Overview Reviews (301)

4.6

301 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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301 Reviews of Brandon Martinez

December 21, 2024

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Brandon is so helpful I honestly don’t want to deal with anyone else when I’m there. He’s professional, efficient and patient. I know his recommendations are necessary for the longevity of my car. This part anyone else when I’m there. He’s professional, efficient and patient. I know his recommendations are necessary for the longevity of my car. This particular time I was here I had a late appt and my kids were the last ones in the waiting room. Andre and Kevin Vasquez finished my car up even though it was late they didn’t turn me away. I’m so happy that I was able to get those tires installed because it snowed today. Their hardwork didn’t go unnoticed. I’m so appreciative of them going above and beyond for me when they didn’t have to. This is why I will continue to come to this location because the customer service is unmatched. More

by Ayye

Verified Customer

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Recommend Dealer

Yes

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Dec 23, 2024 -

Honda of Valley Stream responded

It’s wonderful to hear how Brandon’s professionalism, efficiency, and genuine care have earned your trust and loyalty. We’re thrilled that our team’s efforts made such a positive impact, and we truly appreciate your continued support. If there’s anything more we can do for you, please don’t hesitate to reach out—we’re always here to help!

December 21, 2024

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things were very well done I do not have any complain about the service received about the service received More

by FRICKSNER

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski

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Dec 23, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We’re glad to hear everything was handled to your satisfaction. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 20, 2024

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I was met with respect and professionalism. Serviced as expeditiously as possible and kept informed every step of the way. Brandon made my experience a joy Serviced as expeditiously as possible and kept informed every step of the way. Brandon made my experience a joy More

by fkgchapm

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

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Dec 20, 2024 -

Honda of Valley Stream responded

We’re delighted to hear that Brandon provided respectful, professional, and timely service while keeping you well-informed throughout the process. It’s wonderful to know he made your experience enjoyable. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 19, 2024

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Brandon is always happy to assist anytime I visit the Honda of Valley stream service center. Honda of Valley stream service center. More

by ayomideabolaji

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Dec 20, 2024 -

Honda of Valley Stream responded

It’s great to hear that Brandon consistently provides excellent assistance during your visits. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always here to assist!

December 18, 2024

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I couldn’t get my answer I was looking for struts replace , I still don’t know how much would cost me replacing struts. They gave me huge list of issue. replace , I still don’t know how much would cost me replacing struts. They gave me huge list of issue. More

by UGUR_GULMUS

Verified Customer

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Recommend Dealer

Other Employees Tagged: Clara Torres, Alex Marcel

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Dec 27, 2024 -

Honda of Valley Stream responded

We apologize for the misunderstanding. If you look at Line D of the invoice given to you at your visit with us it gives this struts pricing: Line D: Customer states, check front struts, was told that are leaking and making noise, price Correction *Alignment-4 wheel: with strut $169.95 Other: left front strut bearing n bump stop $1045.27 Hope this help! Please reach out if we can assist you with this repair and anything else. Happy New Year!

December 17, 2024

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Everyone is professional! Place is clean if you want to wait for your car to be serviced. Place is clean if you want to wait for your car to be serviced. More

by ANIRABIN76

Verified Customer

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Recommend Dealer

Yes

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Dec 18, 2024 -

Honda of Valley Stream responded

We’re glad to hear you had a positive experience with our team. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 12, 2024

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Brandon was an excellent service representative who addressed my service needs in a very professional manner. I have purchased 3 Honda automobiles from this dealership over the years and have found t addressed my service needs in a very professional manner. I have purchased 3 Honda automobiles from this dealership over the years and have found them to be honest and reliable. More

by JERRYFISH48

Verified Customer

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Recommend Dealer

Yes

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Dec 13, 2024 -

Honda of Valley Stream responded

Thank you for your kind feedback! We’re thrilled to hear that Brandon provided professional and attentive service. Your loyalty over the years and trust in our dealership mean so much to us. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 12, 2024

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It was very organized and comfortable. Staff were friendly and helpful. I am overall satisfied with my service. Please give Brandon a raise. Staff were friendly and helpful. I am overall satisfied with my service. Please give Brandon a raise. More

by SHERMAN POWELL

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Jessica Waters

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Dec 13, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We’re thrilled to hear that your experience was organized, comfortable, and supported by friendly staff. Brandon’s excellent service is truly appreciated, and we’ll make sure your kind words are shared. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 06, 2024

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Customer service Gentleman properly explained me overall situation and did nice job for my requested services. situation and did nice job for my requested services. More

by Chowdhury

Verified Customer

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Recommend Dealer

Yes

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Dec 06, 2024 -

Honda of Valley Stream responded

We’re glad to hear that our team provided clear explanations and delivered quality service for your needs. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 05, 2024

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This dealership is a good dealer to do your service specially when you find a good person like Brendon specially when you find a good person like Brendon More

by fifiemile2005

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Dec 05, 2024 -

Honda of Valley Stream responded

We’re delighted to hear that you had a positive service experience and that Brendon stood out for his excellent assistance. Providing quality service and great customer care is our top priority. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!