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Brandon Martinez

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Brandon Martinez

Brandon Martinez | Page 15

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.6

301 Reviews

Overview Reviews (301)

4.6

301 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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301 Reviews of Brandon Martinez

December 02, 2024

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Employee Rating

Works fast and very efficiently like I only waited two hours for my car to be done but they offer snacks and condiments or shuttle to leave if you got business to deal with . It very quiet and spacious to hours for my car to be done but they offer snacks and condiments or shuttle to leave if you got business to deal with . It very quiet and spacious too. More

by khrissanniiaa

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Dec 03, 2024 -

Honda of Valley Stream responded

We’re glad to hear that your service was completed efficiently and that you appreciated the amenities,. Providing comfort and convenience during your visit is important to us. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

November 27, 2024

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Brandon was rude and dismissive. I did not feel comfortable completing the service for my vehicle. I did not feel comfortable completing the service for my vehicle. More

by andersonsekenya

Verified Customer

Recommend Dealer

Yes

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Dec 09, 2024 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our service manager, Willie Meija, would like you to reach out to him directly so that he may gather more information. His number is 516-812-5302. He looks forward to hearing from you.

November 26, 2024

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Employee Rating

The service was great and everything was completed in a timely manner. Brandon provided excellent service and guidance during the process. timely manner. Brandon provided excellent service and guidance during the process. More

by BENDI1991

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Nov 26, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We’re so glad to hear that everything was handled efficiently and that Brandon provided you with excellent service and guidance. Your satisfaction is our priority, and we’re here for you if there’s anything else you need—please don’t hesitate to reach out!

November 18, 2024

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It was a great experience through great customer service due to Brianna being a great help! due to Brianna being a great help! More

by ralahmcnair

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski , Jerry Lancaster JR

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Nov 19, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We’re thrilled to hear that Brianna’s exceptional assistance made your visit so positive. We look forward to providing you with great service again in the future!

November 13, 2024

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Employee Rating

I was satisfied with the service and how quickly my car inspection was done. It is always a good experience. inspection was done. It is always a good experience. More

by WSLATERJ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Singh

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Nov 14, 2024 -

Honda of Valley Stream responded

We’re glad to hear that your car inspection was quick and that you consistently have positive experiences with us! Thank you for your feedback, and we look forward to continuing to serve you.

November 12, 2024

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Employee Rating

Car service was great and quick. My car was dirty and they even gave my car a complimentary wash! My car was dirty and they even gave my car a complimentary wash! More

by jtgreen0926

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 13, 2024 -

Honda of Valley Stream responded

We’re delighted to hear that you had a quick and efficient service experience and enjoyed the complimentary car wash! Thank you for sharing, and we look forward to providing more excellent service in the future.

November 12, 2024

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Brandon was very professional and kept me updated as the service continued. I always trust Honda of Valley Stream for my car needs! service continued. I always trust Honda of Valley Stream for my car needs! More

by Ash

Verified Customer

Service Price Transparency

Workmanship

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Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Briyanna Jones

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Nov 13, 2024 -

Honda of Valley Stream responded

Thank you for sharing your trust in Honda of Valley Stream! We’re thrilled that Brandon’s professionalism and updates made your service experience even better. We appreciate your loyalty and look forward to assisting you with all your future car needs!

November 12, 2024

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Employee Rating

The work was done on time ,i did not have to wait for a long time and after I left I get to work on time long time and after I left I get to work on time More

by DORETT10301957

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 13, 2024 -

Honda of Valley Stream responded

We’re glad to hear that your service was completed promptly, allowing you to get to work on time! Thank you for sharing your experience, and we look forward to providing you with efficient service again in the future.

November 12, 2024

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Employee Rating

Very happy with my service will come back again. Explaining everything to be what I need to get fix Explaining everything to be what I need to get fix More

by myournet0117

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres

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Nov 13, 2024 -

Honda of Valley Stream responded

We’re pleased to hear that you had a positive experience and felt well-informed about your vehicle’s needs. Thank you for your trust, and we look forward to welcoming you back next time!

November 12, 2024

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Alex Marcel is the real reason why I continue to get both of my cars serviced by Honda of Valley Stream. The man has impeccable knowledge, courtesy and professionalism about himself. Always there to lend a h of my cars serviced by Honda of Valley Stream. The man has impeccable knowledge, courtesy and professionalism about himself. Always there to lend a helping hand with whatever needs you may have. And always gets the job done. More

by JOZONE113

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski , Jerry Lancaster JR

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Nov 13, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're thrilled to know that Alex’s expertise and professionalism have earned your loyalty. It's our pleasure to continue providing top-notch service for both of your vehicles, and we look forward to many more positive visits!