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Brandon Martinez

Overview Reviews (348)

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Brandon Martinez

Brandon Martinez | Page 17

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.7

348 Reviews

Overview Reviews (348)

4.7

348 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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348 Reviews of Brandon Martinez

January 16, 2025

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Employee Rating

Very nice friendly staff especially Clara . She kept me informed with the progress of the repair . Also it’s a very clear and great spacious service center. She kept me informed with the progress of the repair . Also it’s a very clear and great spacious service center. More

by BMCJ32

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski

Jan 16, 2025 -

Honda of Valley Stream responded

Thank you for your feedback! We’re thrilled to hear that Clara and our team provided excellent service. If there’s anything more we can do for you, please don’t hesitate to reach out!

January 15, 2025

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Employee Rating

Professional service done right as promised. Certified mechanics, knowledgeable advisor and caring service manager are the reasons why I keep coming back for every service for the past 5 years. Certified mechanics, knowledgeable advisor and caring service manager are the reasons why I keep coming back for every service for the past 5 years. More

by V. Hostiuk

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Alex Marcel, Briyanna Jones

Jan 16, 2025 -

Honda of Valley Stream responded

Thank you for your loyalty over the past five years! We’re delighted to hear that our team consistently provides professional and reliable service. If there’s anything more we can do for you, please don’t hesitate to reach out!

January 14, 2025

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Employee Rating

Honest and accommodating, kept me informed. Discussed future works approx prices. Put me as ease knowing I purchased the right brand of car Discussed future works approx prices. Put me as ease knowing I purchased the right brand of car More

by DK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 15, 2025 -

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

January 14, 2025

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No Hank you I gave a five star rating would have given ten star but ten star but More

by johnjay73

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski

Jan 15, 2025 -

Honda of Valley Stream responded

Thank you for the 5-star review. We appreciate it and your business. Please reach out if there is anything we can do for you. Take care!

January 13, 2025

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Employee Rating

excellent service provided in a timely manner would recommend to anyone I was totally satisfied with the service recommend to anyone I was totally satisfied with the service More

by ROLOGGIA309

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Marcel, Briyanna Jones

Jan 14, 2025 -

Honda of Valley Stream responded

Thank you for sharing your feedback! We're glad to hear you were satisfied with the overall service. If there's anything else we can assist you with, please don't hesitate to reach out!

January 09, 2025

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Employee Rating

Brandon provided me with great service. He explained what my car needed and was able guide me He explained what my car needed and was able guide me More

by HASLEY2978

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski

Jan 10, 2025 -

Honda of Valley Stream responded

Thank you for your kind words! Your satisfaction is our priority, and we look forward to assisting you again in the future!

January 08, 2025

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Clean, professional, punctual. All employees helpful. Thorough in explaining what repairs must be done and which can wait All employees helpful. Thorough in explaining what repairs must be done and which can wait More

by ANDREW.SELLINO

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski

Jan 09, 2025 -

Honda of Valley Stream responded

Thank you for sharing your feedback! If you have additional questions or concerns about your car, including fluid checks, please don’t hesitate to reach out or stop by—we’re here to help ensure everything is addressed to your satisfaction.

January 06, 2025

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Employee Rating

Bought my Civic there in July 2023 and they did this recall promptly as well as complimentary oil change and tire rotation. Out by 10:30AM. Couldn't ask for anything more. recall promptly as well as complimentary oil change and tire rotation. Out by 10:30AM. Couldn't ask for anything more. More

by krasny11518

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Jan 07, 2025 -

Honda of Valley Stream responded

Thank you for sharing your experience! If there’s anything else we can assist you with, don’t hesitate to reach out—we’re always here to help!

January 06, 2025

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Employee Rating

My appointment was 7:15 AM. When I got there, I was taking in promptly. The service manager was extremely courteous, very informative, and the wait was not long. The entire staf When I got there, I was taking in promptly. The service manager was extremely courteous, very informative, and the wait was not long. The entire staff was very professional. More

by shandsrb

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Jan 06, 2025 -

Honda of Valley Stream responded

Thank you for sharing your experience! We’re glad to hear your early appointment went smoothly. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

January 05, 2025

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Employee Rating

I took my car for the fuel pump replacement as per Honda recall. This coming Monday, January 6th I have to take it back because if fuel smell in the passenger and driver cabin. The smell started after the f recall. This coming Monday, January 6th I have to take it back because if fuel smell in the passenger and driver cabin. The smell started after the fuel pump was replaced. More

by ivanmendez1952

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Jan 06, 2025 -

Honda of Valley Stream responded

We are so glad that we could figure out that the issue was an exhaust leak that had nothing to do with the recall repair. We look forward to working with you again. Take care!

Jan 06, 2025 -

ivanmendez1952 responded

And the leak came after the fuel pump was replaced.

Jan 06, 2025 -

ivanmendez1952 responded

Thank you for the clarification.