Brandon Martinez
Brandon Martinez at Honda of Valley Stream

Brandon Martinez | Page 17

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.7
283 Reviews
4.7

283 Reviews

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283 Reviews of Brandon Martinez

September 24, 2024

Dealership Rating
Employee Rating

She is good person and helper and advised what is next maintenance in your car. She is good advisor to recommend and Brandon too is good advisor. More

by uvictor
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

Sep 25, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that both your service advisor and Brandon provided helpful recommendations and guidance. We look forward to assisting you again with your vehicle's maintenance!

September 24, 2024

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Went for the rear windshield recall. Although I feel that over an hour and a half was excessive as the notice states half hour for the inspection I am glad that my vehicle does not need More

by Udianau6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2024

Honda of Valley Stream responded

Thank you for your feedback. We understand that the wait time was longer than expected, and we appreciate your patience. We're glad to hear your vehicle didn't need a windshield replacement. We'll work on improving the process for a quicker experience next time. Your input is valuable to us!

September 24, 2024

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I always have a great experience at Honda of Valley Stream. It's a little far from home, but as a longtime customer, it's worth it to me. Brandon was especially helpful, updated me on the progress of m More

by JCKING1965
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2024

Honda of Valley Stream responded

Thank you for your loyalty! We're glad to hear that Brandon provided helpful updates and made your visit efficient. We appreciate you making the trip and look forward to continuing to serve you!

September 21, 2024

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Attentive - Informative - Clean - Free WiFi - Free Coffee/Tea - Everyone is polite! - Zero complaints at all! More

by cjytwotwotwo
Service Price Transparency
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Recommend Dealer
Yes
Sep 23, 2024

Honda of Valley Stream responded

Thank you for your positive feedback! We're delighted that you enjoyed the attentive service, clean environment, and all the amenities we offer. It’s great to hear there were zero complaints, and we look forward to providing you with the same level of service next time!

September 21, 2024

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Alex Marcel is the best service rep. He always makes my trip to the service department as cool and calm as he is. Always addresses my concerns and takes care of any issues I have. And al More

by JOZONE113
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Honda of Valley Stream responded

Thank you for sharing your experience! We're thrilled to hear that Alex consistently provides such excellent service and takes care of everything the first time. We appreciate your feedback and look forward to serving you again!

September 17, 2024

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Briyanna was attentive and very detailed with all areas of my service, from the services I asked for, to the expected wait time and all area of the vehicle that might need attention. 5star customer service More

by Kelrick Davis
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

Sep 18, 2024

Honda of Valley Stream responded

Thank you for your fantastic feedback! We're thrilled to hear that Briyanna provided such attentive and detailed service. Your 5-star experience is what we aim for, and we'll make sure to keep being awesome for you! Looking forward to serving you again.

September 17, 2024

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Everything went well and was done in time frame I was given for the wait. Great experience More

by sking101
Service Price Transparency
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Recommend Dealer
Yes
Sep 17, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that everything went smoothly and within the expected time frame. We're happy you had a great experience and look forward to serving you again!

September 17, 2024

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This place is very professional and they are very well run even down to the guys that valet and wash the cars. The women that work at the cashier are also very nice and personable. More

by DGIETSCHIER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alex Marcel

Sep 17, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're happy to hear that you had a great experience with our professional team, from the valet and car wash staff to the cashier. We appreciate your kind words and look forward to serving you again!

September 12, 2024

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Employee Rating

Good customer service. Great service. The wait is definitely not too long. I was quite satisfied. More

by BSAMSON712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you were satisfied with the service and found the wait time reasonable. We appreciate your trust and look forward to serving you again!

September 11, 2024

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Employee Rating

Quick service, polite customer service, was told how long the wait would be and they were exact. Definitely glad to have switched from previous dealer. More

by dvel770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that the service was quick, the team was polite, and everything went exactly as promised. We're happy you made the switch, and we look forward to continuing to provide you with great service!

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