Brandon Martinez | Page 18

Was an amazing experience the agent was very helpful and informative with all my questions was helpful informative with all my questions was helpful More

by JMILLER9164 Verified Customer Verified Customer

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It Needs faster service on the smaller things but overall very pleasant, clean and friendly. very pleasant, clean and friendly. More

by tamara Verified Customer Verified Customer

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Brandon was helpful and responsive to my needs. He was friendly and took extra steps to help me He was friendly and took extra steps to help me More

by DRPEPPER0 Verified Customer Verified Customer

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Brought my car in because the engine was intermittently starting and not. Also said I needed an inspection once problem was diagnosed. Was told I needed and new battery and in addition there was a bubble starting and not. Also said I needed an inspection once problem was diagnosed. Was told I needed and new battery and in addition there was a bubble in the tire. I told him to do the work. Brandon then called later and said work was done but car failed inspection which was done before the battery was repaired per Brandon. He said some of the monitors needed to be reset and I would have to drive the car for 50 miles in cruise control . Why was the inspection done before the car was repaired and I have never heard of a dealership returned a car that failed inspection and leaving the onus on the customer to fix. Isn't that why we use a qualified service station such as yourself. I am so disappointed in Honda. I am a long standing customer of your company and am really unhappy with this whole situation. You check my track record and see I do all my servicing with you . Iris Bienstock More

by sportki1 Verified Customer Verified Customer

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Great service. Martinez was very professional I will definitely comeback. The wait want too long Martinez was very professional I will definitely comeback. The wait want too long More

by amalia1461 Verified Customer Verified Customer

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Takes too long for oil change need better snacks in waiting room for it to be so long Better coffee . And please don’t add any services you make me pay for without informing me first . And when I calle waiting room for it to be so long Better coffee . And please don’t add any services you make me pay for without informing me first . And when I called to ask how much it would be I was give a less price than what it was when I got there which is unfair bc what if I didn’t have the money. Then you added services on top of that. I came for oil change and paid for two other services I wasn’t informed about and forced to pay for it bc it was already done . Had to keep asking when will I be done bc it takes entirely too long for something relatively basic . The person assisting me was great the overall atmosphere and environment was great will recommended however invest in a Keurig it’s $100 on Amazon I’m sure yall can afford it , thanks More

by SBAINES51 Verified Customer Verified Customer

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always pleasant and courteous. work gets done in a timely matter. Very good establishment and would recommend to others work gets done in a timely matter. Very good establishment and would recommend to others More

by valstew13 Verified Customer Verified Customer

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Brandon, Santos and the other staff were very courteous and helpful throughout the process. Brandon’s explanation was clear and I felt assured that my vehicle was in good hands. and helpful throughout the process. Brandon’s explanation was clear and I felt assured that my vehicle was in good hands. More

by almarbg Verified Customer Verified Customer

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Brandon is very helpful, he understands all of my concerns and helps me find a solution to any problems I have concerns and helps me find a solution to any problems I have More

by gisellesanchez124 Verified Customer Verified Customer

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Brandon did a great job managing my car. I felt valued as a returning customer. THe shuttle service driver was friendly too. I felt valued as a returning customer. THe shuttle service driver was friendly too. More

by Jordan Verified Customer Verified Customer

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