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Brandon Martinez

Overview Reviews (348)

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Brandon Martinez

Brandon Martinez | Page 19

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.7

348 Reviews

Overview Reviews (348)

4.7

348 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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348 Reviews of Brandon Martinez

December 19, 2024

Dealership Rating

Employee Rating

Brandon is always happy to assist anytime I visit the Honda of Valley stream service center. Honda of Valley stream service center. More

by ayomideabolaji

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 20, 2024 -

Honda of Valley Stream responded

It’s great to hear that Brandon consistently provides excellent assistance during your visits. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always here to assist!

December 18, 2024

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Employee Rating

I couldn’t get my answer I was looking for struts replace , I still don’t know how much would cost me replacing struts. They gave me huge list of issue. replace , I still don’t know how much would cost me replacing struts. They gave me huge list of issue. More

by UGUR_GULMUS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Clara Torres, Alex Marcel

Dec 27, 2024 -

Honda of Valley Stream responded

We apologize for the misunderstanding. If you look at Line D of the invoice given to you at your visit with us it gives this struts pricing: Line D: Customer states, check front struts, was told that are leaking and making noise, price Correction *Alignment-4 wheel: with strut $169.95 Other: left front strut bearing n bump stop $1045.27 Hope this help! Please reach out if we can assist you with this repair and anything else. Happy New Year!

December 17, 2024

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Employee Rating

Everyone is professional! Place is clean if you want to wait for your car to be serviced. Place is clean if you want to wait for your car to be serviced. More

by ANIRABIN76

Verified Customer

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

Yes

Dec 18, 2024 -

Honda of Valley Stream responded

We’re glad to hear you had a positive experience with our team. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 12, 2024

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Employee Rating

Brandon was an excellent service representative who addressed my service needs in a very professional manner. I have purchased 3 Honda automobiles from this dealership over the years and have found t addressed my service needs in a very professional manner. I have purchased 3 Honda automobiles from this dealership over the years and have found them to be honest and reliable. More

by JERRYFISH48

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 13, 2024 -

Honda of Valley Stream responded

Thank you for your kind feedback! We’re thrilled to hear that Brandon provided professional and attentive service. Your loyalty over the years and trust in our dealership mean so much to us. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 12, 2024

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Employee Rating

It was very organized and comfortable. Staff were friendly and helpful. I am overall satisfied with my service. Please give Brandon a raise. Staff were friendly and helpful. I am overall satisfied with my service. Please give Brandon a raise. More

by SHERMAN POWELL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Waters

Dec 13, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We’re thrilled to hear that your experience was organized, comfortable, and supported by friendly staff. Brandon’s excellent service is truly appreciated, and we’ll make sure your kind words are shared. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 06, 2024

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Customer service Gentleman properly explained me overall situation and did nice job for my requested services. situation and did nice job for my requested services. More

by Chowdhury

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Dec 06, 2024 -

Honda of Valley Stream responded

We’re glad to hear that our team provided clear explanations and delivered quality service for your needs. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 05, 2024

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Employee Rating

This dealership is a good dealer to do your service specially when you find a good person like Brendon specially when you find a good person like Brendon More

by fifiemile2005

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Dec 05, 2024 -

Honda of Valley Stream responded

We’re delighted to hear that you had a positive service experience and that Brendon stood out for his excellent assistance. Providing quality service and great customer care is our top priority. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 02, 2024

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Works fast and very efficiently like I only waited two hours for my car to be done but they offer snacks and condiments or shuttle to leave if you got business to deal with . It very quiet and spacious to hours for my car to be done but they offer snacks and condiments or shuttle to leave if you got business to deal with . It very quiet and spacious too. More

by khrissanniiaa

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Dec 03, 2024 -

Honda of Valley Stream responded

We’re glad to hear that your service was completed efficiently and that you appreciated the amenities,. Providing comfort and convenience during your visit is important to us. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

November 27, 2024

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Brandon was rude and dismissive. I did not feel comfortable completing the service for my vehicle. I did not feel comfortable completing the service for my vehicle. More

by andersonsekenya

Verified Customer

Recommend Dealer

Yes

Dec 09, 2024 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our service manager, Willie Meija, would like you to reach out to him directly so that he may gather more information. His number is 516-812-5302. He looks forward to hearing from you.

November 26, 2024

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Employee Rating

The service was great and everything was completed in a timely manner. Brandon provided excellent service and guidance during the process. timely manner. Brandon provided excellent service and guidance during the process. More

by BENDI1991

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Nov 26, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We’re so glad to hear that everything was handled efficiently and that Brandon provided you with excellent service and guidance. Your satisfaction is our priority, and we’re here for you if there’s anything else you need—please don’t hesitate to reach out!