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Brandon Martinez

Overview Reviews (331)

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Brandon Martinez

Brandon Martinez | Page 20

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.6

331 Reviews

Overview Reviews (331)

4.6

331 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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331 Reviews of Brandon Martinez

October 23, 2024

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Employee Rating

Courteous and efficient! I’m glad I chose Honda at Valley Stream. I recommend the service. I’m glad I chose Honda at Valley Stream. I recommend the service. More

by KAYV813

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 24, 2024 -

Honda of Valley Stream responded

We're happy to hear that you found the service courteous and efficient, and we appreciate your recommendation. We're glad you chose us and look forward to assisting you again!

October 21, 2024

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Took much longer (3 hours) than I would have thought put on new tires, otherwise the staff was helpful and friendly as usual on new tires, otherwise the staff was helpful and friendly as usual More

by dukel0

Verified Customer

Workmanship

Service Communication

Recommend Dealer

Yes

Oct 22, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We apologize for the longer-than-expected wait time for your new tires, but we're glad to hear that the staff remained helpful and friendly. We appreciate your patience and look forward to providing a quicker experience next time!

October 21, 2024

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He is pretty good advisor and let you know what did you have to change a parts of defeated of the car. have to change a parts of defeated of the car. More

by uvictor

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Clara Torres

Oct 22, 2024 -

Honda of Valley Stream responded

We're glad to hear that your advisor was thorough and kept you informed about what needed to be addressed with your car. We appreciate your trust and look forward to assisting you again!

October 19, 2024

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The high cost to replace lost key fob was crazy! ! $450?!! It should not cost that much ! $450?!! It should not cost that much More

by regina366

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Oct 21, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We understand that the cost of replacing a key fob can be frustrating, and we appreciate you bringing this to our attention. We'll pass along your concerns, as we continuously strive to provide the best value for our customers. If there's anything else we can assist you with, please don't hesitate to reach out.

October 19, 2024

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Employee Rating

Clara is the best professional I have ever had the privilege of working with, very kind and very committed to helping her clients in giving the best service, I am very satisfied that she is the person privilege of working with, very kind and very committed to helping her clients in giving the best service, I am very satisfied that she is the person who works with my car and me. More

by JSANACAM142

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski , Jerry Lancaster JR

Oct 21, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that Clara has provided such exceptional, kind, and committed service. It's wonderful to know that you're satisfied with her dedication and expertise. We look forward to continuing to assist you and your car in the future!

October 18, 2024

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Brandon Was great, took care of all my concerns, explain in detail all costs and services needed. in detail all costs and services needed. More

by Maritza

Verified Customer

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Recommend Dealer

Yes

Oct 18, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that Brandon addressed all your concerns and provided detailed explanations and professional service. We look forward to assisting you again in the future!

October 15, 2024

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Employee Rating

The service is on point. There’s also some free coffee your everyone while waiting which helps a lot. There’s also some free coffee your everyone while waiting which helps a lot. More

by TJ_LABARDA

Verified Customer

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Recommend Dealer

Yes

Oct 16, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear the service met your expectations and that you enjoyed the free coffee while waiting. We look forward to welcoming you back for your next visit!

October 14, 2024

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Employee Rating

My experience with the service department of Honda Valley Stream was efficient, the services took a little longer than I excepted but overall I was happy. Stream was efficient, the services took a little longer than I excepted but overall I was happy. More

by ANN.ANISA1981

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Oct 14, 2024 -

Honda of Valley Stream responded

We're glad to hear that you were happy with the service at Honda Valley Stream, even though it took a little longer than expected. We appreciate your patience and look forward to serving you again in the future!

October 11, 2024

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Efficient work at the shop no complaints, very good experience I had, so comfortable. Recommend experience I had, so comfortable. Recommend More

by syedusmanriaz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski , Jerry Lancaster JR

Oct 14, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that you had a comfortable and efficient experience at the shop. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

October 10, 2024

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Employee Rating

Brandon facilitate a Lift service for me in order to make it to my work on time. Car service was not what I was expecting financially however he try to help out in any option he could. Thank you and keep you it to my work on time. Car service was not what I was expecting financially however he try to help out in any option he could. Thank you and keep you in mind for my next service schedule. More

by willusa2003

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Oct 11, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that Brandon was professional and kind. We appreciate your understanding and look forward to assisting you with your next service!