Brandon Martinez
Brandon Martinez at Honda of Valley Stream

Brandon Martinez | Page 22

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.7
283 Reviews
4.7

283 Reviews

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283 Reviews of Brandon Martinez

June 17, 2024

Dealership Rating
Employee Rating

Very clean waiting area. Excellent service. Friendly and polite staff. Kept me informed of the wait time More

by VDOOBAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2024

Honda of Valley Stream responded

Thank you for your positive feedback! We're glad to hear that you found our waiting area very clean and our service excellent. It's wonderful to know that our staff was friendly, polite, and kept you informed of the wait time. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 13, 2024

Dealership Rating
Employee Rating

Very helpful and friendly from when I walked in to when I left the dealership More

by nicolecvelez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2024

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that you found our team helpful and friendly throughout your visit. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 11, 2024

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Great service. Friendly staff all work done on time. Prices were good and competitive with other vendors More

by vogelsfour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2024

Honda of Valley Stream responded

Thank you for your positive feedback! We're delighted to hear that you received great service, found our staff friendly, and that all work was completed on time. We're also glad to know that you found our prices competitive. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 10, 2024

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Employee Rating

Overall very good, especially the mechanic Fix right the first time. Recommend this dealer in the future. More

by GERRYANDAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2024

Honda of Valley Stream responded

Thank you for your positive feedback! We're glad to hear that you had a very good experience, especially with our mechanic. Fixing it right the first time is our goal, and we appreciate your recommendation. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

June 08, 2024

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Employee Rating

Courteous and prodessional service. Explained the problem with the car Car serviced in a timely manner. More

by hazel.thomas126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you received courteous and professional service, with clear explanations of the problem and timely servicing of your car. If you need any further assistance, please don't hesitate to reach out. We're here to help!

June 07, 2024

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Employee Rating

We appreciate brandons professionalism and communication throughout the service. It was not easy to get an available appointment however. Thank you More

by SHOM518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that Brandon's professionalism and communication made your service experience positive. We apologize for any difficulty you experienced in getting an available appointment. We appreciate your understanding and are always working to improve our scheduling process. If you need any further assistance, please don't hesitate to reach out. Thank you for your patience and support!

June 07, 2024

Dealership Rating
Employee Rating

Everything went as planned. I made my appointment, I brought my car in, and I was called on my phone when my car was ready to be picked up as planned. More

by barryheller.bh
Recommend Dealer
Yes
Jun 11, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that everything went as planned, from making your appointment to bringing your car in and being notified when it was ready. If you need any further assistance, please don't hesitate to reach out. We're here to help!

Jun 11, 2024

barryheller.bh responded

I was notified after I got my car back after the day I brought my car in that I needed front brakes on my car. Why wasn’t I told that the same day my car was there. Why make me come back when I could’ve had the work done while my car was there. Doesn’t make sense to me.

June 05, 2024

Dealership Rating
Employee Rating

She's very nice and helpful. The service time was accurate as she told me. It's a good experience. More

by RICKYXIAO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

Jun 05, 2024

Honda of Valley Stream responded

We're pleased to hear that you had a good experience and that the service time was accurate as promised. It's great to know that Briyanna was nice and helpful. We appreciate your kind words and look forward to serving you again in the future!

June 04, 2024

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Employee Rating

Best person he got me in an out in a timely fashion. Will recommend Alex again More

by Sheena6592
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that Alex provided you with efficient service and got you in and out in a timely fashion. Your recommendation means a lot to us. If you need anything else, please don't hesitate to reach out. Enjoy your new car!

June 03, 2024

Dealership Rating
Employee Rating

It is the best Honda Branch and has a fantastic team. Shout out to Brandon Martinez for excellent customer service More

by israa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Skawinsky

Jun 04, 2024

Honda of Valley Stream responded

Thank you for your enthusiastic review! We're thrilled you consider us to be the best Honda branch and to have a fantastic team. Thank you for the special shout out to Brandon for providing excellent customer service. We appreciate your kind words and look forward to serving you again in the future!

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