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Brandon Tibbals
Brandon Tibbals at Rallye BMW

Brandon Tibbals | Page 15

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.8
547 Reviews

Welcome to Rallye BMW! I have been a part of the team since 2011, and have enjoyed working with this organization. Rallye treats its customers and employees with the utmost respect and true professionalism. I am proud of how far I have come since joining the automotive industry, learning a great deal over the years. Customers enjoy working with me because of my honesty, loyalty, and dedication to the needs of others. I have won two awards for best customer service at the dealership. I grew up in Roslyn Heights, NY and attended SUNY Old Westbury. Like to travel whenever I have the time. Costa Rica, Puerto Rico, and California are some of the amazing places I have traveled to. One of my favorite hobbies is surfing – I’ve been surfing for over 10 years now. Helping others is my true passion. Stop by the dealership today and be prepared to receive high-quality service that you can depend on!

4.8

547 Reviews

Write a Review

547 Reviews of Brandon Tibbals

October 09, 2024

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Employee Rating

Chris is very professional and personable. At the end of what I thought was a simple inspection he needed to secure a loaner car for me though it was not planned for. All worked out well. He More

by VACIRCA0
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Frank Trotta, Christopher Williams, Anthony Persaud, Cosmo Laurino , Kevin Juman

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Oct 10, 2024

Rallye BMW responded

We're delighted to hear that Chris provided such professional and personable service at Rallye BMW. It's great to know he went the extra mile to ensure everything was handled smoothly for you. Thank you for sharing your experience!

October 04, 2024

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Employee Rating

No work was completed. They claimed to do a fluid check but my car showed no coolant and now it's saying it needs an oil change More

by anthony.minervini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 04, 2024

Rallye BMW responded

Anthony, this feedback is discouraging to receive, and I apologize for any inconvenience caused. Please reach out so we can address these issues promptly and ensure everything regarding your vehicle is in order. Thank you, Chris Blanco - Service Manager - 516-833-4862

October 01, 2024

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Employee Rating

Brandon is very welcoming, listens to customers concerns and communicates with you throughout the process More

by FOROUZAN.POOLADI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Romano

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Oct 02, 2024

Rallye BMW responded

Thank you for sharing your positive experience! We're glad to hear Brandon provided excellent service and kept you informed throughout the process at Rallye BMW. We appreciate your feedback!

September 29, 2024

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Employee Rating

They have big selection which makes it easier to find what you want. They are also very welcoming and patient. More

by NAJMSAHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Frank Trotta, Christopher Williams, Anthony Persaud, Cosmo Laurino , Kevin Juman

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Sep 30, 2024

Rallye BMW responded

Thank you for highlighting our wide selection and welcoming atmosphere at Rallye BMW! We're glad to hear that your experience was positive. Enjoy your new ride!

September 25, 2024

Dealership Rating
Employee Rating

Brandon and the entire staff at Rallye are incredibly professional, attentive, easy to work with and do a wonderful job. More

by Kmnicholson22@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bret Hines

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Sep 26, 2024

Rallye BMW responded

Thank you for the kind words! We're delighted to hear that Brandon and our Rallye BMW team provided such a professional and attentive experience. We appreciate your support!

September 22, 2024

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Thank you for your help! I was helped efficiently and appreciated all the support. Very thankful More

by lisa.tarasenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 23, 2024

Rallye BMW responded

Have a great day!

Sep 23, 2024

Rallye BMW responded

Lisa, thank you for leaving Rallye BMW a five-star review! We are happy to hear that our team was helpful and efficient. Until next time!

September 20, 2024

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Employee Rating

Mr Bret was very professional and accommodating! I left very satisfied and service was excellent from the start to finish. Thank you Mr Bret and BMW More

by get2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Frank Trotta, Christopher Williams, Anthony Persaud, Cosmo Laurino , Kevin Juman

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Sep 20, 2024

Rallye BMW responded

We're delighted to hear that Mr. Bret provided such professional and accommodating service at Rallye BMW! Thank you for sharing your positive experience with us, and we hope you enjoy your new vehicle!

September 13, 2024

Dealership Rating
Employee Rating

Service is no charge me for something you did not do burns out my gasoline More

by dgorousing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 16, 2024

Rallye BMW responded

Thank you for posting about your experience. It's disappointing to hear that it didn't meet our five-star standards, and I'd like to help address your concerns. If you're interested in speaking with me, would you please reach out at your convenience? Thank you, Chris Blanco - Service Manager - 516-833-4862

September 12, 2024

Dealership Rating
Employee Rating

Brandon keeps the customer informed and leaves a contact number if you need anything.. The price of the work quoted was higher than what I paid. More

by RGRANDWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 13, 2024

Rallye BMW responded

We're glad to hear Brandon kept you well-informed and that the final price was better than expected. Thanks for choosing Rallye BMW!

September 12, 2024

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Employee Rating

We had good service for three of our BMW. Each time we ware satisfied after our car serviced More

by limingjun964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Frank Trotta

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Sep 12, 2024

Rallye BMW responded

Thank you for leaving Rallye BMW a five-star review! We are glad that you are continuously satisfied with our services. Until next time!

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