Brent Cooper
Brent Cooper at Niello Volkswagen

Brent Cooper

SERVICE CONSULTANT

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

Contact Me
4.9
143 Reviews

Dealership Experience

5 yrs, 11 mos

Industry Experience

10 yrs, 10 mos

Specialties & Trainings

MASTER CERTIFIED VOLKSWAGEN CONSULTANT

4.9

143 Reviews

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143 Reviews of Brent Cooper

July 31, 2025

Dealership Rating
Employee Rating

I had to get my windshield replaced. I dropped off my car at 10:00 am. Brandon helped me with everything. He made the drop-off process simple and seamless. The only hiccup was when I was More

by parsa
Service Price Transparency
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Recommend Dealer
Yes
Jul 31, 2025

Niello Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 31, 2025

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Awesome customer service. Brent did keep inform through the all process of my vehicle service was done in timely manners and well done. Thank you Brent. More

by RGAITA91
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Wirth, Brandon Lamb

Aug 01, 2025

Niello Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 27, 2025

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Brent was extremely knowledgeable and stayed on top of my servicing from check in to paying out, and departing. This location is always my go to! More

by Autheniq
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Lamb

Jul 27, 2025

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 02, 2025

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Exceeded expectations! Honest and prompt service, timely turnaround, reasonable cost and quality outcome along with good communication. More

by ALEXTARDIF
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Recommend Dealer
Yes
Jul 02, 2025

Niello Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 26, 2025

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Fast, friendly and professional service. Thanks AJ and his team for the above and beyond help. More

by LADDAWAN.DEPATTARAKUL
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Recommend Dealer
Yes
Jun 26, 2025

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 26, 2025

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Matthew was amazing. He was prompt and attentive and provided the best service. I am always so pleased with Niello Volkswagon. More

by MARQUEZJR1
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Recommend Dealer
Yes
Jun 26, 2025

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 19, 2025

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Very efficient and customer oriented. Wish you were located in Roseville or Rocklin. Appreciate your uber service. More

by donna.lunardini
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Recommend Dealer
Yes
Jun 19, 2025

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 13, 2025

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Employee Rating

Helpful and efficient I will return there for my VW needs I like the LYFT options More

by COAOPZ22
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Recommend Dealer
Yes

Other Employees Tagged: Ronald Stevenson

Jun 13, 2025

Niello Volkswagen responded

Thanks for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 28, 2025

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Employee Rating

Brent was very helpful and assisted me to set up CarPlay which hopefully will solve the problem I was having with my Tiguan randomly unpairing from my iPhone. More

by GMILLER372
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Recommend Dealer
Yes
May 28, 2025

Niello Volkswagen responded

Thanks for sharing about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 23, 2025

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Employee Rating

Very service oriented. Grateful for the flexibility and communication. Keep up the great work. Thank you More

by TKRAIKER
Service Price Transparency
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Recommend Dealer
Yes
May 23, 2025

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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