Brent Penn | Page 38

This was by far the BEST service I’ve had in purchasing/selling a car and the smoothest a transaction has gone. They will have my business again in the future. purchasing/selling a car and the smoothest a transaction has gone. They will have my business again in the future. More

by Drea Bryan Verified Customer Verified Customer

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Northside Lexus is an excellent place to purchase a new vehicle. The atmosphere is warn and friendly. I highly recommend this dealership to anyone who is looking for a good deal. Eric Fuller was patient vehicle. The atmosphere is warn and friendly. I highly recommend this dealership to anyone who is looking for a good deal. Eric Fuller was patient, kind and easy to work with. He is a great salesman. More

by willisandannette Verified Customer Verified Customer

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Upon arrival we were greeted by a very helpful receptionist. She personally escorted us to our sales associate. Everyone we dealt with, from sales to financing, was direct, courteous and professi receptionist. She personally escorted us to our sales associate. Everyone we dealt with, from sales to financing, was direct, courteous and professional, which made for a positive car buying experience. More

by OHARATWO1961 Verified Customer Verified Customer

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Excellent salesperson, totally friendly atmosphere, terrific The facility is terrific as was the product presentation. We loved our sales person, Eddie Washington. We are enjoying our purchase. Finance man, Bren The facility is terrific as was the product presentation. We loved our sales person, Eddie Washington. We are enjoying our purchase. Finance man, Brent, was also excellent. More

by hedgeman47 Verified Customer Verified Customer

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Excellent service from beginning to end and beyond! Bijeaux, My husband and I entered Northside Lexus and was very impressed with the architecture, the building was very well planned. Easy on the e Bijeaux, My husband and I entered Northside Lexus and was very impressed with the architecture, the building was very well planned. Easy on the eye, inviting and very comfortable. We had an appointment with David Gardner, he was busy with another couple at the time. He greeted us and apologized profusely and introduced us to a gentleman whom he recommended highly and assured us we would be in very good hands. The gentleman was “Needham Shotwell” Well, David was right Needham was wonderful. He was very professional, extremely knowledgeable in all areas during the entire process, he has a very warm and assuring personality. We were prepared with a multitude of questions and armed with the knowledge of the direction we wanted this session to proceed in. We wanted information on their procedure and to view their inventory on what was available, and the money factor on the final cost. We were determined, we were not making a purchase that evening. We wanted it in print to mull over at home, if we agreed with what was presented we would return the next day to finalize the deal. Well there is a saying for well made plans, as you see we made the purchase lol, that evening.... Needham’s experience is vast. He explained everything in layman’s terminology, he made sure we understood everything. We required a lot of answers to many questions and he patiently provided the answers. He was patient as we spent hours checking merchandise, test driving a few SUV’S and talking we were never rushed. We were amazed once again with Northside Lexus and their team of employees. This vehicle is our third purchase from Northside Lexus. We have always been very impressed with the level of professionalism, honesty, service and the quality of their vehicles. We have always received excellent service over the years from this dealership and this purchase was no different. The entire team we worked with on the purchase of our new RX 350 were professional, very knowledgeable and extremely helpful in their areas of their expertise. Starting with David Gardner’s recommendation and introduction of Needham Shotwell, Mr. Shotwell’s introduction to Bret Penn in Finance, delivery specialists David Ortiz and Ava Pierce technology specialist and Kyle Galindo service tech. More

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Very easy to work with and not pushy. Finance team was very helpful in developing a payment plan that worked for me. Also made recommendations for a warranty plan that made sense rather just trying to sal very helpful in developing a payment plan that worked for me. Also made recommendations for a warranty plan that made sense rather just trying to sale me stuff I didn't need. More

by aggzs Verified Customer Verified Customer

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Great experience. Wonderful group of people. Our fifth experience with this dealership was great . Everything went so smoothly--just like clockwork!! If we could we would adopt each and every one Our fifth experience with this dealership was great . Everything went so smoothly--just like clockwork!! If we could we would adopt each and every one of them, that is if we did not have to send them to college. More

by adblusdds Verified Customer Verified Customer

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Excellent sales service and exactly the experience I wanted. Larry Kidd was super friendly and professional in showing me the car and answering any questions I had about the car. He really helped me find what I Larry Kidd was super friendly and professional in showing me the car and answering any questions I had about the car. He really helped me find what I was looking for and it was just a great buying experience at this dealership. Brent Penn was easy to work this in the finance department. I will recommend Larry, Brent and this dealership to friends. More

by dudleyjrogers Verified Customer Verified Customer

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Everyone at Northside Lexus was very welcoming and made our car buying experience enjoyable. Our salesman, Larry Kidd, had integrity and was very experienced and knowledgeable. Brent Penn made financing si our car buying experience enjoyable. Our salesman, Larry Kidd, had integrity and was very experienced and knowledgeable. Brent Penn made financing simple and painless. More

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Very Good Buying Experience Come in to purchase a pre-own Camry for my teenage children. Ashley and Brent were very helpful and courteous to get the transaction completed in less Come in to purchase a pre-own Camry for my teenage children. Ashley and Brent were very helpful and courteous to get the transaction completed in less than one hour. We will come back soon. More

by Henry L. Verified Customer Verified Customer

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