Dealership Experience
13 yrs, 2 mos
Industry Experience
14 yrs, 9 mos
475 Reviews
Write a Review475 Reviews of Brent Penn
December 12, 2019
Great Experience Anthony Hoang was a no pressure salesman who answered every question we had about our purchase. He was patient with us as our car buying process went Anthony Hoang was a no pressure salesman who answered every question we had about our purchase. He was patient with us as our car buying process went on for 3 weeks. When we were ready to purchase, he was ready to go. Mr. Penn in the finance department was honest and no pressure as well. All in all, we had a great experience and will be returning for more purchases. More
Other Employees Tagged: Anthony Hoang
December 08, 2019
Good service We were taken care of from start to finish. They had our vehicle ready to go wrapped in a bid red ribbon that my wife really liked so we took picture We were taken care of from start to finish. They had our vehicle ready to go wrapped in a bid red ribbon that my wife really liked so we took pictures. More
Other Employees Tagged: David Gardner, Ava Pierce
December 07, 2019
Another great buying experience Jason did another great job and was very patient with us as we looked for the vehicle we wanted. He actually drove us to the rear storage lot to find Jason did another great job and was very patient with us as we looked for the vehicle we wanted. He actually drove us to the rear storage lot to find the exact car we ended up being interested in. The entire process was very smooth. More
Other Employees Tagged: Jason Yeomans
December 05, 2019
Great buying experience From start to finish we had a great buying experience and customer service - no pushing; knowledgeable and professional people; friendly environment; From start to finish we had a great buying experience and customer service - no pushing; knowledgeable and professional people; friendly environment; smooth and fast. Highly recommended! More
Other Employees Tagged: Nick Makrakis
November 25, 2019
Above and Beyond This dealership is spectacular! I was put in contact with Mark and told him what I was looking for and he was able to help me find even better than wh This dealership is spectacular! I was put in contact with Mark and told him what I was looking for and he was able to help me find even better than what I wanted! Brent engaged in conversation with my 10-year old son who was with me at the time about basketball which was really cool because he was so bored. I highly recommend this dealership if you are looking for a great car and a seamless experience. More
Other Employees Tagged: Mark Green
November 22, 2019
Awesome Customer Service Would recommend this dealership and salesman Larry Kidd to anyone. After having been misled by a couple of other dealerships Larry and Northside Lexus Would recommend this dealership and salesman Larry Kidd to anyone. After having been misled by a couple of other dealerships Larry and Northside Lexus have restored my faith in the auto buying process. Will definitely return for my next vehicle purchase. More
Other Employees Tagged: Larry Kidd
November 19, 2019
Relaxing; stress free It was the most relaxing, stress free experience I've had buying a car. And that is saying a lot! The dealership if very organized and efficient. EV It was the most relaxing, stress free experience I've had buying a car. And that is saying a lot! The dealership if very organized and efficient. EVERYONE, even staff I did not personally deal with, were courteous in a genuine way. More
Other Employees Tagged: Mark Green
November 17, 2019
Loyal customer IThis is my 3rd Lexus GX over a 15 year period . Mr Holifield has taken good care of all the sales. I trust him 100%. Mr Penn was very polite, frie IThis is my 3rd Lexus GX over a 15 year period . Mr Holifield has taken good care of all the sales. I trust him 100%. Mr Penn was very polite, friendly and thorough. Felipe Lozano communicated to me during the time my 2nd Lexus GX was wrecked. He was very helpful, polite & honest. More
Other Employees Tagged: Don Holifield, Felipe Lozano
November 13, 2019
Repeat Buyer for a Reason I bought a Lexus from Northside Lexus 7 years ago. Since then our family has purchased from one of the other premier dealers in North Houston. While I bought a Lexus from Northside Lexus 7 years ago. Since then our family has purchased from one of the other premier dealers in North Houston. While the other was nice, Northside Lexus delivers an entirely differ elevated buying experience. When I wanted another Lexus, there was no other place to buy from. Go see Needham Shotwell. You’ll be happy you did. More
Other Employees Tagged: Needham Shotwell
November 08, 2019
Outstanding Organization Just purchased our 4th Lexus from Mike Driskel. Mike has always been very helpful and we trust his judgement and advice. Service at Northside is anoth Just purchased our 4th Lexus from Mike Driskel. Mike has always been very helpful and we trust his judgement and advice. Service at Northside is another reason we keep coming back. Our latest Service Advisor Aneikan Edem is a real gentleman and a great customer representative for Northside. Lexus vehicles and service is not inexpensive, but the quality, sales and service is so good that it’s difficult to look elsewhere. We trust that our new 2020 RX FSport will provide the same great experience as our others have. More
Other Employees Tagged: Aniekan Edem , Mike Driskill, David Ortize

