Brent Penn | Page 43

Positive Experience!!!!! We were very pleased to FINALLY get the color vehicle we had been shopping for. On the" first" phone call to Northside Lexus Bobby Bosley ordered it We were very pleased to FINALLY get the color vehicle we had been shopping for. On the" first" phone call to Northside Lexus Bobby Bosley ordered it right away and we picked it up the very next week. We visited Westside Lexus numerous times. When we decided what we finally wanted... we were unsuccessful in getting the sales person to order the desired color vehicle that we wanted, even after he told us that the vehicle was available!. He insisted on trying to sell us hail damaged vehicles of ever color except the color we finally decided upon, which I found to be very insulting since we clearly expressed to him that we keep our vehicles for decades and wanted to get EXACTLY what WE wanted. We love our new retirement vehicle and are very pleased. We only wished that we had just a little more time with the tech person. He was very informative, we learned a lot but our allotted time was shortened due to a minor mix-up with paperwork that had to be handled first. Our entire experience with Northside Lexus was positive!!!. Keep up the good work. More

by Queen Bee Verified Customer Verified Customer

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Amazing customer service I had a fantastic car shopping experience at Northside Lexus. Joseph Finley went above and beyond to help me find the perfect Lexus to suit my needs a I had a fantastic car shopping experience at Northside Lexus. Joseph Finley went above and beyond to help me find the perfect Lexus to suit my needs and style. From the time I first communicated with him via email to test drives and locating vehicles on a 100 plus degree day to having my perfect new vehicle ready to drive away that day was seamless. He was knowledgeable and made me feel so comfortable with the process. Brent Penn walked me through financing effortlessly and quickly. Ava Nguyen was a pure joy to spend time with. Her enthusiasm for the products was contagious. I appreciate everyone’s dedication to customer service. I will now be another proud lifetime Lexus owner! More

by RHONDACFM Verified Customer Verified Customer

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Awesome service Manager Jared was really nice person, his kindness won my business. Definitely will go back for any other car needs. And also he work with my price wa Manager Jared was really nice person, his kindness won my business. Definitely will go back for any other car needs. And also he work with my price want I wanted.. Thanks Jared.. will come back... More

by ASMUM26 Verified Customer Verified Customer

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A Smooth Transaction I had another good experience with Lexus, changing over to a new leased RX 350. I stay with Lexus because the vehicles are great and the customer ser I had another good experience with Lexus, changing over to a new leased RX 350. I stay with Lexus because the vehicles are great and the customer service is as good as it gets. More

by JANDBCUTTING Verified Customer Verified Customer

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David Gardner best salesman at Northside Lexus This is the 5th Lexus we have bought from David Gardner at Northside. We have always had a great experience and have found David to be very professi This is the 5th Lexus we have bought from David Gardner at Northside. We have always had a great experience and have found David to be very professional and he goes the extra mile to make Sure we are completely satisfied. We have recommended our friends to David and Northside as well. More

by DK.CARNES Verified Customer Verified Customer

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Wonderful experience I never thought buying a new car could be so easy. Nick Makrakis made the deal care free. I will definitely be back to see him when the time comes for I never thought buying a new car could be so easy. Nick Makrakis made the deal care free. I will definitely be back to see him when the time comes for a new car! More

by elizabeth.isaacs Verified Customer Verified Customer

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Luxury I absolutely love my new car!!! Lexus NEVER EVER disappoints!! I’ve driven Lexus autos for about 15 years..... never in all that time have I been disa I absolutely love my new car!!! Lexus NEVER EVER disappoints!! I’ve driven Lexus autos for about 15 years..... never in all that time have I been disappointed .... luxury luxury luxury.... I tried using other dealerships... NONE WERE EVEN CLOSE to the customer service in a Lexus dealership... my NX300 is awesome... safety, sassy good looked inside and out! Very happy with my purchase!! More

by melindathomp Verified Customer Verified Customer

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As Always Luxury At It’s Finest Never ever have I experienced poor service at my Lexus dealership!! Great service!!! After visiting a few other dealers I was happy to walk into Lexus Never ever have I experienced poor service at my Lexus dealership!! Great service!!! After visiting a few other dealers I was happy to walk into Lexus!!! Very happy with my purchase!!! More

by melindathomp Verified Customer Verified Customer

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Great and speedy service! It was my first time at this dealership and the experience was exceptional, professional, and very quick! I’d highly recommend this place to anyone! It was my first time at this dealership and the experience was exceptional, professional, and very quick! I’d highly recommend this place to anyone! More

by Diamond773 Verified Customer Verified Customer

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Trusted dealership Our purchase at Northside is related to our salesman, Don Holifield, and our service representative. They are straight-forward and ethical in their de Our purchase at Northside is related to our salesman, Don Holifield, and our service representative. They are straight-forward and ethical in their dealings. Every question is answered, every concern addressed and every need met. This is Lexus number 13 for us and we keep coming back because of the sales and service representatives. More

by SAJ Verified Customer Verified Customer

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