Brent Penn | Page 42

LS500 This is my 4th LS sedan in a row. I retired this year thinking about changing brands, Josh at Northside stayed in touch over the last year and guess w This is my 4th LS sedan in a row. I retired this year thinking about changing brands, Josh at Northside stayed in touch over the last year and guess what he made a great sale! I am driving a 2019 LS sedan once again. I have always had great service at Lexus, now the move has the dealership closer to where I live. Great car Great dealership Great sales person Have a wonderful day, Eli Prica I look forward to driving a Lexus three more years! More

by eprica Verified Customer Verified Customer

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great experience purchasing new car We had a great experience working with Hector Villanueva. We traded in our Lexus GX460 and purchased a new RX350. Hector was very nice and knowledgea We had a great experience working with Hector Villanueva. We traded in our Lexus GX460 and purchased a new RX350. Hector was very nice and knowledgeable and made the experience quick and easy. More

by HAGENTEX Verified Customer Verified Customer

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Great experience Everyone at this dealership was awesome. Answered all my questions, were all very attentive to my needs and helped keep my schedule. I even received Everyone at this dealership was awesome. Answered all my questions, were all very attentive to my needs and helped keep my schedule. I even received a follow up call. More

by tmui2 Verified Customer Verified Customer

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Bought us truck from Eddie Washington who was excellent! The customer service and friendliness was great. Eddie Washington was great in understanding exactly what I was looking for and delivering the exact t The customer service and friendliness was great. Eddie Washington was great in understanding exactly what I was looking for and delivering the exact truck that I wanted. He is to be commended. More

by GPHILLIPS1 Verified Customer Verified Customer

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EXCELLENT Great service from Erica our sales person .The same with the finance department. The service was excellent that I bought 2 cars from the dealership. K Great service from Erica our sales person .The same with the finance department. The service was excellent that I bought 2 cars from the dealership. Keep up the great work. More

by RENE.SALAS Verified Customer Verified Customer

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Excellent experience at Northside Lexus! This was the best car buying experience for my husband and me! Super efficient and professional. I highly recommend Northside Lexus if you want an ama This was the best car buying experience for my husband and me! Super efficient and professional. I highly recommend Northside Lexus if you want an amazing experience buying a Lexus. More

by Liz S. Verified Customer Verified Customer

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So far, so good 👍 First time buyer at this dealership and I have been thoroughly impressed with the leap in customer service from previous dealerships I have endured. I First time buyer at this dealership and I have been thoroughly impressed with the leap in customer service from previous dealerships I have endured. I did my research ahead of time and the car on hand was not exactly what I had in mind, but the sales consultant I worked with, Donnie Holcomb, was very knowledgeable; he made very sound, logical explanations on the strengths the car and it did not take me too long to reconsider. He did a very thorough job addressing my initial resistance and made sure the deal was as stress free as possible. I walked away very pleased and legitimately stunned at how smooth it all went. As for the car: so far, so good. In many ways, it feels like my first real adult car... in that the buttons are not blanks and actually correspond to some functionality. And boy, is there is functionality out the wazzoo. My background is in IT, so I thought I'd have a pretty good handle, but I am ever grateful for getting assigned a technology specialist to go over some highlights. The tech specialist, Ava Pierce, did a fine job going over the basics. I am very grateful for the smooth experience so far. One good indicator of how a dealership treats their customers is by spending a little time in the service waiting lounge. On my first visit here, after completing the deal, I sat in the waiting lounge for a little while and noticed people actually seemed happy to be there: smiling and chatty. It was unexpected, but in a good way. I'm very thrilled to experience this level of customer attention. Thank you, Donnie and team More

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Granted The entired Lexus experience was excellent. Erica did an amazing job in handling our entired purchasing process. Erica was very attentive listen to o The entired Lexus experience was excellent. Erica did an amazing job in handling our entired purchasing process. Erica was very attentive listen to our request.she was not a pushy in trying to sell us our car. We commend her for that and her professionalism in the form she handle our Lexus buying experience Thank you Erica. Dor a job well done. More

by RENE.SALAS Verified Customer Verified Customer

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Northside Lexus Experience Bobby Bosley was very accommodating and not pushy at all. He was very helpful in guiding us to make the best decision for our Lexus purchase. Bobby w Bobby Bosley was very accommodating and not pushy at all. He was very helpful in guiding us to make the best decision for our Lexus purchase. Bobby worked hard to find the perfect car for my wife. More

by joel0822 Verified Customer Verified Customer

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I like this dealership Great people to work with, Ashley is excellent, not many back and forth negotiations, reaslly want do business, finance took only 10 mixtures, deliver Great people to work with, Ashley is excellent, not many back and forth negotiations, reaslly want do business, finance took only 10 mixtures, delivery was quick and very friendly More

by Chengjieliu Verified Customer Verified Customer

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