Dealership Experience
4 yrs, 10 mos
188 Reviews
Write a Review188 Reviews of Brenton Payne
November 07, 2022
They listened to me. They did not belittle me because I am a woman. Mostly fixed everything except a tire light all the time. So i will never know when i have a low t They did not belittle me because I am a woman. Mostly fixed everything except a tire light all the time. So i will never know when i have a low tire because the light is always illuminated. 500 -600 dollars to fix and I already spent more than $1600.00 . I am on disability and retired. More
Other Employees Tagged: Matt Merlino, Eric Bachar, Derek Thomas, Maria Lizardi, Carlos Munoz, Greg Jones, Mike Salavatore, Loraine Campbell , Frank Lacalamita
November 02, 2022
I could not be more happy about my experience. The communication was great and the video the technician sent to me showing his inspection of the car was unexpected but great to see. Highly recomme The communication was great and the video the technician sent to me showing his inspection of the car was unexpected but great to see. Highly recommend BMW of Sarasota for service. More
Other Employees Tagged: Lucy Aguilar
July 21, 2022
It was very friendly good customer service Staff was very friendly and knowledgeable about the service friendly and knowledgeable about the service More
Other Employees Tagged: Jonatan Escobar
June 15, 2022
Everyone was welcoming and very friendly. The dealership was clean and well stocked with food and drink. The dealership was clean and well stocked with food and drink. More
Other Employees Tagged: Tammy Macey, Jonatan Escobar
June 10, 2022
It was a very long day there. Arrived at 12:30 pm for an oil change. Was informed a recall for a coolant hose was to be preplaced. No notification of the recall was made aware Arrived at 12:30 pm for an oil change. Was informed a recall for a coolant hose was to be preplaced. No notification of the recall was made aware to me. Caught my advisor in 2 lies while there. I was there 3 1/2 hours for this. And not sure how they managed to remove my Bluetooth. Unable to get it connected as of yet. More
Other Employees Tagged: gregory jones
May 14, 2022
Outstanding service, clean facilities, total engagement by all personnel. Kept me abreast of what was going on the entire process. by all personnel. Kept me abreast of what was going on the entire process. More
Other Employees Tagged: Naycolle Wright, Chong Lee, Derek Thomas, Greg Jones
May 02, 2022
They did an amazing job! They were super quick and stayed in touch the whole time. They accommodated everything I needed and I would absolutely recommend them to anyone! They were super quick and stayed in touch the whole time. They accommodated everything I needed and I would absolutely recommend them to anyone! More