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Bret Hines
Bret Hines at Rallye BMW

Bret Hines | Page 25

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.7
714 Reviews

Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.

4.7

714 Reviews

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714 Reviews of Bret Hines

December 05, 2023

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great service and communication ! always willing to help and provide great service. they go out of there way for you More

by emilyrod17
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Yes
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Dec 05, 2023

Rallye BMW responded

Emily, we're delighted to know you had a great experience with our team at Rallye BMW. We always strive to provide top-notch service and communication. Thanks for your review!

December 02, 2023

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Prompt and pleasant service Easy t service call with no issues Easy appointment and timely More

by MSINGER110
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Cosmo Laurino , Shane Camacho, Kezley Martin

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Dec 04, 2023

Rallye BMW responded

Thanks so much for your feedback. We look forward to your next visit to Rallye BMW!

November 30, 2023

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Easy and pleasant experience overall, I'm very appreciative of the effort! Thank you very much! More

by raf722
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Recommend Dealer
Yes

Other Employees Tagged: Bert Vargas

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Nov 30, 2023

Rallye BMW responded

Thank you for leaving Rallye BMW a five-star review! We appreciate your support and look forward to assisting you next time.

November 30, 2023

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Great overall experience and wonderful service! Rallye always delivers and I highly recommend going there to my friends! More

by KCOSTALAS
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Scott Robinson, Frank Trotta, Brandon Tibbals, Anthony Persaud, Cosmo Laurino , Shane Camacho, Kezley Martin, Adam Romano

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Nov 30, 2023

Rallye BMW responded

We're so glad to know you had a top-notch experience here at Rallye BMW! Thanks for recommending us to your friends, we appreciate your positive feedback. Safe travels until we see you next time!

November 29, 2023

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A perfect experience. Easy in easy out. On time and a wonderfully clean car. Great More

by pattymenges17
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Yes
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Nov 29, 2023

Rallye BMW responded

Patty, a perfect experience is the best feedback! Thank you for choosing Rallye BMW. We are so appreciative of your five stars. Until next time!

November 25, 2023

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I always have an amazing experience at Rallye. Bret is always thorough and knowledgeable. Overall the best experience i have had at a BMW service center. More

by Daryl
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Yes
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Nov 27, 2023

Rallye BMW responded

Daryl, it's great to know that Bret and the team at Rallye BMW consistently provide you with top-notch service. We appreciate your kind words and hope to see you down the road for any of your future needs!

November 24, 2023

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Good job. I m satisfied . good.good.good.wery good.exelent..i m ready for next time. More

by janusz9980
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Scott Robinson, Frank Trotta, Brandon Tibbals, Anthony Persaud, Cosmo Laurino , Shane Camacho, Kezley Martin, Adam Romano

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Nov 26, 2023

Rallye BMW responded

We are so happy that our Rallye BMW team earned your five stars. Thanks for working with us!

November 22, 2023

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Every experience from the sales staff to the service team was exceptional. Never had a problem More

by KRALYCREW
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Yes
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Nov 22, 2023

Rallye BMW responded

Thank you for your confidence in Rallye BMW, and for your business. We are grateful to have you as a customer!

November 22, 2023

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Bret was able to get me in and out of the service check-in area in less than 5 minutes. Very efficient ! More

by Jsfman
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Yes
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Nov 22, 2023

Rallye BMW responded

We're glad to know Bret was able to provide you with such efficient service here at Rallye BMW. Thanks for the positive feedback!

November 20, 2023

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A quick thorough system. All involved were professional from the very take to loaner to return. More

by Dagnell10
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Yes
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Nov 20, 2023

Rallye BMW responded

We're delighted our team made your entire Rallye BMW experience a success! Thank you for the 5-star review!

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