Bret Hines
Bret Hines at Rallye BMW

Bret Hines | Page 26

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.7
714 Reviews

Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.

4.7

714 Reviews

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714 Reviews of Bret Hines

November 16, 2023

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Employee Rating

Anthony is my service advisor who always keeps me informed of the work completed. My last service was an inspection which Bret assisted with. He was courteous and respectful of the time spent at More

by TERRIDAG
Service Price Transparency
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Recommend Dealer
Yes
Nov 16, 2023

Rallye BMW responded

We're glad to know that Anthony and Bret provided you with excellent service during your last visit to Rallye BMW. We appreciate the feedback, and we'll make sure they get the recognition they deserve! We hope to see you down the road for any of your future needs!

November 15, 2023

Dealership Rating
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Rallye BMW service is great! My service advisor Bret always provides excellent service and try to make things right for the customers. Highly recommended! More

by J.H.
Recommend Dealer
Yes

Other Employees Tagged: Thomas who always greets you as you arrive at service dept. and make sure your car leaving in excellent condition.

Nov 15, 2023

Rallye BMW responded

We are happy to know Bret and our team at Rallye BMW provided you with excellent service. Your recommendation means a lot to us, thank you!

November 15, 2023

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Your service team was pleasant & quick in taking care of us. And Mr Bret Hines was patient & professional in advising/guiding us throughout the entire process. We are fortunate to have him as our advisor! More

by lilyc28
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Recommend Dealer
Yes
Nov 15, 2023

Rallye BMW responded

We're glad to know our service team and Bret provided you with a pleasant and efficient experience here at Rallye BMW. We appreciate your kind words; thank you for choosing us!

November 14, 2023

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We have been with Rallye BMW for 4 years and have always had a very good experience. More

by KRALYCREW
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Recommend Dealer
Yes
Nov 14, 2023

Rallye BMW responded

Thank you for this wonderful review of Rallye BMW! We appreciate your loyal business!

November 10, 2023

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Very knowledgeable staff you are treated with respect. You are informed every step of the process from drop off to pick up. More

by amtrx1
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Recommend Dealer
Yes

Other Employees Tagged: Christopher Carrozzo

Nov 10, 2023

Rallye BMW responded

We appreciate your positive feedback! Our team at Rallye BMW is committed to providing top-notch service and keeping our customers informed throughout the process. Thank you for choosing us, we look forward to helping you with any of your future needs!

November 08, 2023

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All went smoothly. Great, friendly service. Prompt messages and execution. Definitely recommend Rallye. Thank you More

by TOM.NEVITT
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Recommend Dealer
Yes
Nov 08, 2023

Rallye BMW responded

We're glad to know that your experience with Rallye BMW went smoothly and you found our service friendly, Tom. Thanks for recommending us, we appreciate it!

November 07, 2023

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It’s always a pleasure to work with Larry and the staff at BMW. We try to hash out as many details by phone to have everything completed on a timely basis and Larry is a big part of that ease. More

by PEREZ75
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Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Hasan Barakat , Shane Camacho, Kezley Martin, Larry Kim

Nov 07, 2023

Rallye BMW responded

We're glad to know that Larry and our team at Rallye BMW could make your experience a smooth one! We appreciate the positive feedback. Safe travels in your new car!

November 07, 2023

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I brought my BMW for an inspection and oil change. They took my car right away and finished the service in less than the amount of time I was told. This was excellent as I was waiting for the car. Eve More

by anthonydal7
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Recommend Dealer
Yes
Nov 07, 2023

Rallye BMW responded

Anthony, we're glad to know that Bret and Chris provided you with excellent service at Rallye BMW. We always aim for efficiency without compromising quality! Thanks for your feedback.

October 19, 2023

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Christopher was very respectful. Well educated and knowledgeable. Thank you for your service Chris!! It’s always a pleasure to work with Bmw! Also thank you Darren Thomsen for bei More

by Erica Laporte
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Recommend Dealer
Yes

Other Employees Tagged: Hasan Barakat, Christopher Williams , Adam Romano

Oct 20, 2023

Rallye BMW responded

Erica, we're glad to know that Christopher and Darren provided you with excellent service at Rallye BMW. We appreciate your kind words and look forward to assisting you in the future!

October 09, 2023

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Chris was very professional and kept me updated as to my service status. He also informed me of service I may need in the future. I appreciate his efforts! More

by EPCAP
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Recommend Dealer
Yes
Oct 10, 2023

Rallye BMW responded

We're glad to know that Chris kept you well-informed and provided professional service at Rallye BMW. Your feedback is much appreciated—thank you for sharing your experience with us!

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