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Bret Hines
Refer Me
538 Reviews
Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.
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538 Reviews of Bret Hines
August 13, 2019
Rallye BMW is the best! Rallye BMW is the best dealership that I have ever experienced in my life! All the people are friendly and helpful. Thank you Rallye BMW! Rallye BMW is the best dealership that I have ever experienced in my life! All the people are friendly and helpful. Thank you Rallye BMW! More
by MITCHADAM24
Verified CustomerOther Employees Tagged: Gabriel Hale
Helpful 
August 06, 2019
Great service center Best BMW center across the board.. Bret Hines was by far the nicest, most courteous and professional service rep I have ever dealt with. This is my go Best BMW center across the board.. Bret Hines was by far the nicest, most courteous and professional service rep I have ever dealt with. This is my go to service center from now on. More
by LAVANBROW535
July 29, 2019
GREAT CUSTOMER SERVICE PERSONAL ATTENTION TO DETAIL IN WHAT MY NEEDS AND THE CAR REQUIRED TO SATISFY ACCOMADATING, EFFICIENCY, PRICING AND COMPLETE UNDERSTANDING OF THE PERSONAL ATTENTION TO DETAIL IN WHAT MY NEEDS AND THE CAR REQUIRED TO SATISFY ACCOMADATING, EFFICIENCY, PRICING AND COMPLETE UNDERSTANDING OF THE REQUIRED TURNAROUND OF THE CAR More
by GTGATEWAY
Other Employees Tagged: Bert Vargas
July 28, 2019
Simple, easy I made an appointment, showed up and everyone was polite, has loaner in 5-10 mins and was on my way. Got a text when my car was ready. Picked up very I made an appointment, showed up and everyone was polite, has loaner in 5-10 mins and was on my way. Got a text when my car was ready. Picked up very quickly on my way home More
by DBJBOB
Other Employees Tagged: Christopher Blanco, Carol Clark-Muniz , Chy Wiggan
July 03, 2019
They r sneaky They promise u the world and after u pick ur car from the service, all the issues are the same as is , they didn’t fix anything and they say that its They promise u the world and after u pick ur car from the service, all the issues are the same as is , they didn’t fix anything and they say that its u , not the car More
by smohabenz
Other Employees Tagged: Chy Wiggan
July 03, 2019
Perfect service Very great service and recommend friends. Didn’t wait too long and Will always visit rallye service !! I really appreciate the service . Number 1 BM Very great service and recommend friends. Didn’t wait too long and Will always visit rallye service !! I really appreciate the service . Number 1 BMW dealer More
by JH830226
July 02, 2019
The best service These guys know how to do it. My car is always taken care of at the highest level of service possible. I recommend this dealer without any reservati These guys know how to do it. My car is always taken care of at the highest level of service possible. I recommend this dealer without any reservations. More
by jjfesq
Other Employees Tagged: Matthew Carlson, Mike Kozlow, Christopher Blanco, David Diaz , John Botti
June 27, 2019
Great service experience No issues. Always consistent! Friendly, open communication, informative, follow through appreciated. Will continue to have my car serviced here as Chr No issues. Always consistent! Friendly, open communication, informative, follow through appreciated. Will continue to have my car serviced here as Chris runs a great shop!! More
by JFOOTE0
Other Employees Tagged: Christopher Blanco
June 19, 2019
Friendly and professional. Everybody at Rallye are always friendly and professional. The service is top rated. The waiting room in the service area is always clean and pleasan Everybody at Rallye are always friendly and professional. The service is top rated. The waiting room in the service area is always clean and pleasant to wait. The entire dealership is very nice. More
by MARCIARICHARDS1
Other Employees Tagged: Matthew Carlson, Carol Clark-Muniz, Larry Kim , David O’Neill
June 18, 2019
excellent sales associate Sales was a good experience but as for the service center, that another thing. Apparently the squeaking brakes on my 2016 M235i is a common problem Sales was a good experience but as for the service center, that another thing. Apparently the squeaking brakes on my 2016 M235i is a common problem and can't be rectified. More
by ZUKSTER66
Other Employees Tagged: Larry Kim, Hasan Barakat
