Brett Sopocy | Page 11

Greenway Kia West responded

Hi Maine, Thank you for the great feedback! We’re glad to hear that you’ve had a very good experience so far and that our team at Greenway Kia West in Orlando has been respectful and helpful. Providing professional, customer-first care is always our goal, and we look forward to assisting you at your next Kia service appointment. — Mark Foster Service Manager markfoster@greenwayauto.com

Greenway Kia West responded

Hi John, Thank you for the 5-star review! We’re glad to hear our team at Greenway Kia West in Orlando was friendly, professional, and able to quickly identify the issue with your vehicle. Providing fast and reliable Kia service is always our goal, and we look forward to helping you again at your next visit. — Mark Foster Service Manager markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for the 5-star review! 🌟 We’re so glad to hear that every visit has been a great experience and that our team’s kindness stands out to you. We truly appreciate your loyalty and trust. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for the 5-star review! 🌟 We’re so glad to hear that Jessie, Brett, and Mark made your visit such a positive one. It means a lot to know you feel supported and cared for each time you come into our Service Department. We’ll be sure to share your kind words with the team! — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for the 5-star review! 🌟 We’re happy to hear your service was professional, timely, and clearly explained — and that your car is now running safely. We truly appreciate your trust in our team. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

Greenway Kia West responded

Lena, I’m very sorry to hear about the experience you’ve described and the frustration it caused. This is not the level of transparency or care we want our customers to feel. I would like the opportunity to review what happened with your vehicle history and address your concerns directly. Please reach out to me so we can discuss this further. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

Greenway Kia West responded

Betty, thank you for your loyalty and the 5-star review! 🌟 It means so much to know that our team has consistently earned your trust and respect over the years. We truly value the relationship we’ve built with you and your vehicle, and we’ll keep working hard to deliver that same satisfying experience every visit. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

Greenway Kia West responded

I’m very sorry to hear about the ongoing issue with your dashboard and that we have not resolved it for you. That’s not the experience we want for our service guests, and I understand your frustration. I’d like the opportunity to personally review this with you and make it right. Please reach out to me directly at markfoster@greenwayauto.com so I can assist you further. Sincerely, Mark Foster Service Manager

Greenway Kia West responded

Hi SHAW1772 — thank you for the 5-star review! We’re so glad our Greenway Kia West service team kept you informed and took great care of your vehicle. At our Kia service center in Orlando, we focus on clear communication, quality maintenance, and peace of mind for every visit. We appreciate your trust and look forward to helping with future oil changes, recalls, or routine maintenance. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

Greenway Kia West responded

Hi Miranda — thank you for the 5-star review! We’re thrilled to hear that our Greenway Kia West service center continues to provide quick, efficient, and communicative care for your vehicles. Our goal is always to deliver the best Kia maintenance support in Orlando, from routine oil changes to multi-point inspections, so you can drive with confidence. We appreciate your loyalty and look forward to serving you again. 🚗 — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com