Excellent service!
Professional, friendly staff, quick maintenance, fair prices, and my car runs perfectly now. Highly recommended!
Professional, friendly staff, quick maintenance, fair prices, and my car runs perfectly now. Highly recommended!
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by Max Camargo
Verified Customer
Verified Customer
Service Price Transparency
Nov 08, 2025 -
Greenway Kia West responded
Thank you, Max, for your 5-star review and recommendation! We’re thrilled to hear you received excellent service and that our professional and friendly team was able to complete your maintenance quickly and effectively. At Greenway Kia West in Orlando, we take pride in providing fair pricing and quality Kia service that keeps your vehicle running perfectly. We truly appreciate your trust and look forward to serving you again!
— Mark Foster, Service Manager
📧 markfoster@greenwayauto.com
Great customer service will recommend very professional
followed up kept me posted with the time it will take very kind
followed up kept me posted with the time it will take very kind
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by dreanpeterson
Verified Customer
Verified Customer
Service Price Transparency
Nov 08, 2025 -
Greenway Kia West responded
Thank you, Drean, for your wonderful 5-star review! We’re delighted to hear that you received great customer service and that our team kept you updated throughout your visit. Providing professional, timely, and friendly Kia service is what we strive for every day at Greenway Kia West in Orlando. We truly appreciate your recommendation and look forward to assisting you again soon!
— Mark Foster, Service Manager
📧 markfoster@greenwayauto.com
The manager Mark is awesome but he need to talk to his
employees. How can you drop a vehicle off at eight in the morning and asked to pick it up and it’s still on the bay after seven then they don’t know
employees. How can you drop a vehicle off at eight in the morning and asked to pick it up and it’s still on the bay after seven then they don’t know where the keys are. It was always an issue about timing with this place. If you have appointment then you have appointment. I didn’t just drop the vehicle off at appointment. I did not like the service. I will not go back again. The manager Mark and the service department is great, but other than that never.
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by jayantmom234
Verified Customer
Verified Customer
Other Employees Tagged:
Mark Foster
Nov 03, 2025 -
Greenway Kia West responded
Thank you for taking the time to share your feedback. I’m very sorry to hear about the delay and confusion you experienced — that’s not the level of organization or communication we aim to provide at Greenway Kia West. I truly appreciate your kind words about me and the service team, but I understand how frustrating the situation must have been. I’d really like the opportunity to personally review what happened and make it right. Please reach out to me directly at markfoster@greenwayauto.com
or call the dealership and ask for me.
— Mark Foster, Service Manager
I will not be returning to Greenway Kia.
I feel like they don’t care at all about me as a customer. First of all I asked for a service advisor to call me over a month ago and this didn’t hap
I feel like they don’t care at all about me as a customer. First of all I asked for a service advisor to call me over a month ago and this didn’t happen. Then I setup an appointment online for 8:00 am then when I arrive they said 2 hours minimum chat to look at my AC and not be done till around 2:00 pm. They said service guys didn’t even come in until 9:00. Why does it take 6 hours, and $295 to get it looked at to decide if I can even afford it? Poor service, will not return. Goodbye Greenway Kia my business is going elsewhere.
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by RONGILBER1963
Verified Customer
Verified Customer
Service Price Transparency
Nov 03, 2025 -
Greenway Kia West responded
I’m very sorry to hear about your experience, and I appreciate you taking the time to share this feedback. What you described isn’t the level of communication or customer care we stand for at Greenway Kia West. I completely understand your frustration — especially with the delay in follow-up and the confusion around scheduling and pricing. I’d really like the opportunity to review what happened in detail and see how we can make this right for you. Please reach out to me directly at markfoster@greenwayauto.com
or by phone so we can talk through this personally.
— Mark Foster, Service Manager
Good customer service, will recommend to family and
friends Great service that is why I will keep returning
friends Great service that is why I will keep returning
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by Isadian3
Verified Customer
Verified Customer
Other Employees Tagged:
Brett Sopocy
Nov 03, 2025 -
Greenway Kia West responded
Thank you so much for the great review and for recommending us to your family and friends! We’re thrilled to hear that our team’s customer service keeps you coming back — that means a lot to everyone here at Greenway Kia West. We truly appreciate your loyalty and look forward to taking care of you on your next visit! 🙏🚘
— Mark Foster, Service Manager
markfoster@greenwayauto.com
Very helpful thank you Answer all the questions was
giving me updates during the time my car was there
giving me updates during the time my car was there
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by MARCUS_DAD
Verified Customer
Verified Customer
Other Employees Tagged:
Brett Sopocy
Oct 28, 2025 -
Greenway Kia West responded
Thank you, Marcus. We’re happy to hear our team kept you updated and answered all your questions while your vehicle was in for service. Providing clear communication and helpful support is always our goal at Greenway Kia West. We appreciate your visit and look forward to seeing you again here in Kissimmee.
— Mark Foster, Service Manager markfoster@greenwayauto.com
Oil change was a pleasant experience my service writer
and team made sure everything got dome to perfect
and team made sure everything got dome to perfect
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by decht562221
Verified Customer
Verified Customer
Service Price Transparency
Oct 22, 2025 -
Greenway Kia West responded
Thank you so much for your review! We’re glad to hear your oil change experience was pleasant and that our Service Team at Greenway Kia West in Orlando made sure everything was done perfectly. We appreciate your trust and look forward to helping with your next Kia maintenance visit! 🔧🚗
— Mark Foster, Service Manager · markfoster@greenwayauto.com
Excellent Good service always with the best customer
service, the staff is attentive to answer any questions you may have
service, the staff is attentive to answer any questions you may have
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by lilianadron24
Verified Customer
Verified Customer
Other Employees Tagged:
Brett Sopocy
Oct 22, 2025 -
Greenway Kia West responded
Thank you so much, Liliana! We truly appreciate your kind words and loyalty to our Service Department at Greenway Kia West in Orlando. Our staff is always happy to provide excellent customer service and answer any questions to keep your Kia running at its best. We look forward to seeing you at your next service visit! 🚗✨
— Mark Foster, Service Manager · markfoster@greenwayauto.com
Every time that I pass by with any question they do such
of gentle job. Great customer service and quick attention too.
of gentle job. Great customer service and quick attention too.
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by Daniela Martinez
Verified Customer
Verified Customer
Service Price Transparency
Oct 15, 2025 -
Greenway Kia West responded
Thank you, Daniela, for the 5-star review! We’re delighted to hear that our team at Greenway Kia West in Orlando, FL consistently provides great customer service and quick attention whenever you visit. We truly appreciate your kind words and trust in our Kia service center near me!
— Mark Foster, Service Manager · markfoster@greenwayauto.com
The service was really nice.
The guy that I worked with were at he was stopping.Let's see where he was very helpful.Very patient and it was overall experience I was impressed
The guy that I worked with were at he was stopping.Let's see where he was very helpful.Very patient and it was overall experience I was impressed
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by jenkenndal680
Verified Customer
Verified Customer
Service Price Transparency
Oct 15, 2025 -
Greenway Kia West responded
Thank you, Jen, for the 5-star review! We’re so glad to hear that our service team provided a helpful, patient, and impressive experience during your visit to Greenway Kia West in Orlando, FL. We appreciate your trust in our Kia service center and look forward to assisting you again!
— Mark Foster, Service Manager · markfoster@greenwayauto.com
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