Brett Sopocy
Brett Sopocy at Greenway Kia West

Brett Sopocy | Page 12

Service Advisor

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

4.6
202 Reviews
4.6

202 Reviews

Write a Review

202 Reviews of Brett Sopocy

October 09, 2025

Dealership Rating
Employee Rating

Amabilidad del personal, mejoraron en los tiempos de servicio, ahora es más rápido, no realice una cita previa, sin embargo me atendieron, buen trabajo More

by jao108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones, Damon Tavarez, Jesse Martins, Lana Gault, Tony Nguyen, Gabriel Taurus , Lou Bester, Keiara Lluberes, Charles Ward

Oct 10, 2025

Greenway Kia West responded

¡Hola! Muchísimas gracias por tu reseña y por confiar en Greenway Kia West. Nos alegra saber que nuestro equipo fue amable y que el tiempo de servicio fue más rápido en esta visita. Agradecemos mucho tu paciencia y tus comentarios, y esperamos verte pronto para tu próxima visita de mantenimiento. — Mark Foster, Gerente de Servicio markfoster@greenwayauto.com

October 08, 2025

Dealership Rating
Employee Rating

Brett was friendly, he made sure that I was well taken care of, and also displayed a well of knowledge. Great conversations, and great staff! More

by wcarlecia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones, Lana Gault, Gabriel Taurus , Keiara Lluberes

Oct 10, 2025

Greenway Kia West responded

Hi, thank you for the wonderful feedback and for recognizing Brett and our team. We’re thrilled to hear you felt well cared for and enjoyed your experience with us. It’s great to know our staff made your visit both informative and comfortable — we truly appreciate your trust and look forward to assisting you again. — Mark Foster, Service Manager markfoster@greenwayauto.com

October 07, 2025

Dealership Rating
Employee Rating

Brian was very kind and attended me promptly. He recommended the best service for my car and explained everything thoroughly. More

by yamilettedfrias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones

Oct 10, 2025

Greenway Kia West responded

Hi Yamilette, thank you for sharing your experience and for your kind words about Brian! We’re so glad to hear he provided prompt, professional service and took the time to explain everything clearly. We truly appreciate your trust and look forward to helping you with your next maintenance visit. — Mark Foster, Service Manager markfoster@greenwayauto.com

October 07, 2025

Dealership Rating
Employee Rating

I had my car towed in due to a flat tire. I ended up having two tires replaced and a balance & alignment done. The service center staff were very helpful to me in getting that done. More

by KISHA RHODEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones

Oct 15, 2025

Greenway Kia West responded

Thank you, Kisha, for the 5-star review! We’re glad our service center team could help get your vehicle back on the road with new tires, balance, and alignment here at Greenway Kia West in Orlando, FL. We appreciate your trust and look forward to assisting you with your next Kia service visit! — Mark Foster, Service Manager · markfoster@greenwayauto.com

October 03, 2025

Dealership Rating
Employee Rating

Terrible. Bad communication and slow service. Reactive instead of proactive. After having my car for 24+ hours, I didn’t receive a call with the updates. I had More

by derrickbuckleyjr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Charles Ward

Oct 10, 2025

Greenway Kia West responded

Hi Derrick, I sincerely apologize for the experience you described and understand how frustrating this must have been — especially given the delays, communication issues, and inconvenience it caused. This is not the level of service or responsiveness we expect from our team. I’d like the opportunity to personally review your repair visit and make this right. Please reach out to me directly at markfoster@greenwayauto.com , and I’ll ensure your concerns are addressed promptly and appropriately. — Mark Foster, Service Manager markfoster@greenwayauto.com

October 01, 2025

Dealership Rating
Employee Rating

Awesome awesome awesomeness and so many other things that are in your life and that you are doing More

by cmfflem03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones, Damon Tavarez, Jesse Martins, Lana Gault, Tony Nguyen, Gabriel Taurus , Lou Bester, Keiara Lluberes, Charles Ward

Oct 02, 2025

Greenway Kia West responded

Hi cmfflem03, thanks for the awesome five-star shout-out! We’re proud to serve drivers across Orlando and Central Florida here at Greenway Kia West—whether it’s finding the right new Kia, certified pre-owned, or keeping your vehicle running strong at our Kia Service Center. We appreciate your support and look forward to seeing you again! — Anas Lazaar, General Sales Manager anaslazaar@greenwayauto.com

October 01, 2025

Dealership Rating
Employee Rating

Quick and simple. In and out with no issues for the oil change. 2 more words. More

by tvciii
Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy

Oct 01, 2025

Greenway Kia West responded

Thank you for the 5-star review! We’re glad your Kia oil change in Orlando was quick and simple. We look forward to seeing you again for your next service. — Mark Foster, Service Manager

October 01, 2025

Dealership Rating
Employee Rating

Great customer service. . Great guy very attentive and professional. You have the right guy at your place of business More

by SMILEY422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Foster, Keiara Lluberes

Oct 01, 2025

Greenway Kia West responded

Thank you for the wonderful 5-star review! We’re glad to hear our team delivered attentive and professional service during your visit. It’s always our goal to provide a trusted Kia service experience in Orlando. We look forward to helping you again. — Mark Foster, Service Manager

October 01, 2025

Dealership Rating
Employee Rating

EXCELLENT SERVICE, FAST, RELIABLE, REMEMBERED MY NAME, VEHICLE WAS FIXED AHEAD OF TIME, GREAT PLACE More

by bodyshop16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones, Damon Tavarez, Jesse Martins, Lana Gault, Tony Nguyen, Gabriel Taurus , Lou Bester, Keiara Lluberes, Charles Ward

Oct 01, 2025

Greenway Kia West responded

Thank you for the fantastic 5-star review! We’re glad to hear our team delivered fast, reliable service and even finished your vehicle ahead of schedule. It’s always our goal to make every visit a great Kia service experience in Orlando. We look forward to helping you again! — Mark Foster, Service Manager

September 29, 2025

Dealership Rating
Employee Rating

Totally Worth The Drive. Car Drives Like New. Professional & Nice, Especially Keiara. Coffee Was Good. More

by BENTLEY012262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones, Damon Tavarez, Jesse Martins, Lana Gault, Tony Nguyen, Gabriel Taurus , Lou Bester, Keiara Lluberes, Charles Ward

Sep 29, 2025

Greenway Kia West responded

“Thank you for the 5-star review! We’re glad the drive was worth it and that your car feels like new after service. Keiara will be happy to know her professional and kind care made a difference. At Greenway Kia West in Orlando, our Kia service center is focused on keeping every vehicle performing its best—with a little extra comfort like fresh coffee while you wait. We look forward to serving you again! — Mark Foster, Service Manager · markfoster@greenwayauto.com

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