Dealer Reviews
Cars for Sale
Dealer Log In
175 Reviews of Brett Sopocy
August 01, 2025
Keiara is very informative. She always takes care of me here at kia. She always keeps me confident about the services being done to my car. Keep up the great work ! She always takes care of me here at kia. She always keeps me confident about the services being done to my car. Keep up the great work ! More
by etolozano
Verified CustomerOther Employees Tagged: Brian Jones, Tony Nguyen , Keiara Lluberes
July 30, 2025
It’s rare for me to write a review but in this case I think it’s warranted. The sales experience was pleasant. Not pushy, also not “exceptional”, but nothing to complain about. After-purchase customer se think it’s warranted. The sales experience was pleasant. Not pushy, also not “exceptional”, but nothing to complain about. After-purchase customer service was mixed. On one hand the post-sale communication started off terrible when we had issues with the car. I never received calls back I was promised, received mixed/conflicting or inaccurate answers to questions. Sales referred me to service. Service referred me back to sales. After having my car for a week we were told they wouldn’t fix it. At that point a general manager got involved and the experience was *much* better. I was impressed at how hard they worked to turn a bad situation into a very good outcome. I think the way a company deals with complicated customer issues is very important and in this aspect I was very pleased to work with them. At this stage they seemed honest and to be dealing in good faith. They seemed to genuinely care about their customers’ experience. Given the conclusion I’m giving a high rating. The only big issue was the communication in the middle. That was largely the service department. More
by CP
Other Employees Tagged: Muhammed Yazici, Karem Cakman , Manny Gonzalez
July 29, 2025
They should have a loner car for more than one day or warranty work.thanks warranty work.thanks More
by FRANKLIN722
Other Employees Tagged: Brian Jones
July 27, 2025
He was amazing and attentive to my questions. He kept me informed the whole time. Kia West offered me and my family snacks. They also were so polite. Thanks for everything. He kept me informed the whole time. Kia West offered me and my family snacks. They also were so polite. Thanks for everything. More
by altresejohnson
Other Employees Tagged: Brian Jones, Lana Gault, Gabriel Taurus
July 27, 2025
Brett was super great to work with. He kept me informed on the progress while my car was having an issue diagnosed. Everything worked out well. Always a great experience when working He kept me informed on the progress while my car was having an issue diagnosed. Everything worked out well. Always a great experience when working with Greenway KIA West. More
by jerrytrump
Other Employees Tagged: Mark Foster
July 25, 2025
Fast and great service kind and friendly very helpful made my visit simple and easy made my visit simple and easy More
by FORBESM894
Other Employees Tagged: Brian Jones, Damon Tavarez, Jesse Martins, Lana Gault, Lou Bester, Tony Nguyen, Gabriel Taurus , Keiara Lluberes
July 23, 2025
He was so professional, amazing and down to earth when it came to the assistance/repairs on my car. I was really unsure on how I was going to pay for a much needed repair along with the results. He gave me t came to the assistance/repairs on my car. I was really unsure on how I was going to pay for a much needed repair along with the results. He gave me the reassurance and confidence I needed when it came to my vehicle. He was very friendly and polite throughout the whole experience. I can say that he lifted a huge weight off my shoulders knowing my car will run a lot smoother with an affordable payment plan. I’d recommend him to anyone for their car service. I hope to see him again the next time I need service or receive the same exceptional customer service he provided me. I truly hope he gets the recognition he deserves. Thank you again for everything Bryan. More
by Shamariblue
Other Employees Tagged: Brian Jones , Keiara Lluberes
July 23, 2025
I had a great experience with Gabriel. He was very professional and friendly made me feel very welcomed. He was very professional and friendly made me feel very welcomed. More
by MLOPEZ02517
Other Employees Tagged: Gabriel Taurus
