Brett Sopocy | Page 7

Greenway Kia West responded

Thank you for the 5-star review, Joshualong81! We appreciate you choosing Greenway Kia West in Orlando. We’re glad your visit was quick and timely, that your appointment time was honored, and that you found the location clean. Being in and out as expected is exactly the experience we work hard to deliver. Thanks again for your trust—we look forward to seeing you at your next service visit! — Mark Foster, Service Manager markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for the 5-star review, mave33! We truly appreciate you choosing Greenway Kia West in Orlando. We’re especially glad to hear that after another dealership tried to sell you something you didn’t need, our team was able to find the real problem and take care of it without pushing anything extra. Honest, straightforward service is exactly what we aim for every visit. Thanks again for trusting us with your vehicle—we look forward to helping you next time you need us! — Mark Foster, Service Manager markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for the 5-star review, Jovantehazzard! We truly appreciate you choosing Greenway Kia West in Orlando. We’re glad your experience was excellent from start to finish and that our team was professional, knowledgeable, and made the process smooth and stress-free. It means a lot that we were able to answer all your questions and help you feel comfortable with your decision. Thank you again for the recommendation—we look forward to helping you again anytime you need us! — Anas Lazzar, General Manager anaslazaar@greenwayauto.com

Greenway Kia West responded

Thank you for the 5-star review, DKRUPA1014! We truly appreciate you choosing Greenway Kia West in Orlando. We’re so glad to hear Brett delivered the kind of customer service that made such a big difference in your visit. He’ll be excited to see your feedback—and we’ll be sure to share your kind words with our leadership team. Thanks again for taking the time to recognize Brett, and we look forward to helping you again anytime you need us! — Mark Foster, Service Manager markfoster@greenwayauto.com

Greenway Kia West responded

Hi JoeyCaballero2015 — thank you for the feedback, and I’m sorry your visit took longer than expected for a tire patch. Your time matters, and we should do better. I’m glad to hear Brett was friendly and took good care of you. And thank you for the suggestion about snacks in the waiting area — I’m sharing that with our team as we work to improve the experience. If you’re open to it, please email me with the date of your visit so I can review what caused the delay: markfoster@greenwayauto.com . — Mark Foster, Service Manager markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for the 5-star review, charles1003! We truly appreciate you choosing Greenway Kia West in Orlando for your service visit. We’re glad your experience was quick and easy, and that you were able to drop off your keys without an appointment and have everything finished right on time. It’s also great to hear our team explained everything in a way that made sense and that you feel good about coming back—that means a lot. Thanks again for your trust—we look forward to seeing you next time! — Mark Foster, Service Manager markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for the 5-star review, MANIACIX40! We truly appreciate you choosing Greenway Kia West in Orlando for your service visit. We’re so glad to hear Brian was incredibly nice, knowledgeable, and honest—those are exactly the qualities we want our customers to feel every time they’re here. We’ll be sure to share your kind words with Brian and our leadership team. Thank you again for trusting us, and Happy Holidays—we look forward to seeing you next time! — Mark Foster, Service Manager markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for the great review, 4mjfinvestments! We truly appreciate you choosing Greenway Kia West in Orlando for your service visit. We’re glad you had awesome service and that our team’s transparency and authenticity stood out—those are values we take seriously every day. We’ll share your feedback with the crew, and we look forward to delivering that same experience every time you come in. — Mark Foster, Service Manager markfoster@greenwayauto.com

Greenway Kia West responded

nhuedragon, thank you for the 5-star review! We’re happy to hear Brett was amazing and super friendly, and that every visit feels like a genuine environment. I appreciate the shout-out to the whole team, from Gabe to me personally. We look forward to seeing you again next time you’re in. — Mark Foster, Service Manager markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for the review, josuembakus2000! We’re glad your oil change was completed promptly and right on the timeline you were given, and that everything was clearly explained to you from start to finish. We appreciate you choosing us for service, and we look forward to helping you again next time. Mark Foster Service Manager markfoster@greenwayauto.com