Brett Sopocy | Page 8

Greenway Kia West responded

Thank you, winztnwolf, for the 5-star review! We appreciate you choosing Greenway Kia West in Orlando. We’re glad Brett was able to get everything completed within your timeline—including the additional repairs—and that his attention to detail made a difference. Thanks again for trusting us, and we’re here anytime you need us! — Mark Foster, Service Manager

Greenway Kia West responded

Thank you, Shelly, for the wonderful feedback! We appreciate you choosing Greenway Kia West in Orlando. We’re glad your service visit was smooth and easy, that your car was ready in a timely manner, and that Brett was amazing and very knowledgeable throughout the process. We look forward to taking care of you again at your next appointment! — Mark Foster, Service Manager

Greenway Kia West responded

¡Gracias, yulierlabrada329! Nos alegra mucho saber que desea seguir haciendo los servicios de su auto en Greenway Kia West en Orlando. Agradecemos su confianza y nos encanta poder brindarle un buen servicio. ¡La esperamos en su próxima visita! — Mark Foster, Service Manager

Greenway Kia West responded

Thank you for the 5-star review, Joshualong81! We appreciate you choosing Greenway Kia West in Orlando. We’re glad your visit was quick and timely, that your appointment time was honored, and that you found the location clean. Being in and out as expected is exactly the experience we work hard to deliver. Thanks again for your trust—we look forward to seeing you at your next service visit! — Mark Foster, Service Manager markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for the 5-star review, mave33! We truly appreciate you choosing Greenway Kia West in Orlando. We’re especially glad to hear that after another dealership tried to sell you something you didn’t need, our team was able to find the real problem and take care of it without pushing anything extra. Honest, straightforward service is exactly what we aim for every visit. Thanks again for trusting us with your vehicle—we look forward to helping you next time you need us! — Mark Foster, Service Manager markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for the 5-star review, Jovantehazzard! We truly appreciate you choosing Greenway Kia West in Orlando. We’re glad your experience was excellent from start to finish and that our team was professional, knowledgeable, and made the process smooth and stress-free. It means a lot that we were able to answer all your questions and help you feel comfortable with your decision. Thank you again for the recommendation—we look forward to helping you again anytime you need us! — Anas Lazzar, General Manager anaslazaar@greenwayauto.com

Greenway Kia West responded

Thank you for the 5-star review, DKRUPA1014! We truly appreciate you choosing Greenway Kia West in Orlando. We’re so glad to hear Brett delivered the kind of customer service that made such a big difference in your visit. He’ll be excited to see your feedback—and we’ll be sure to share your kind words with our leadership team. Thanks again for taking the time to recognize Brett, and we look forward to helping you again anytime you need us! — Mark Foster, Service Manager markfoster@greenwayauto.com

Greenway Kia West responded

Hi JoeyCaballero2015 — thank you for the feedback, and I’m sorry your visit took longer than expected for a tire patch. Your time matters, and we should do better. I’m glad to hear Brett was friendly and took good care of you. And thank you for the suggestion about snacks in the waiting area — I’m sharing that with our team as we work to improve the experience. If you’re open to it, please email me with the date of your visit so I can review what caused the delay: markfoster@greenwayauto.com . — Mark Foster, Service Manager markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for the 5-star review, charles1003! We truly appreciate you choosing Greenway Kia West in Orlando for your service visit. We’re glad your experience was quick and easy, and that you were able to drop off your keys without an appointment and have everything finished right on time. It’s also great to hear our team explained everything in a way that made sense and that you feel good about coming back—that means a lot. Thanks again for your trust—we look forward to seeing you next time! — Mark Foster, Service Manager markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for the 5-star review, MANIACIX40! We truly appreciate you choosing Greenway Kia West in Orlando for your service visit. We’re so glad to hear Brian was incredibly nice, knowledgeable, and honest—those are exactly the qualities we want our customers to feel every time they’re here. We’ll be sure to share your kind words with Brian and our leadership team. Thank you again for trusting us, and Happy Holidays—we look forward to seeing you next time! — Mark Foster, Service Manager markfoster@greenwayauto.com