Brian Brennan

Joanna was GREAT! She could not assist any more than she did. I worked with Joe Peng (who was equally great). It was just a new experience for me having the General She could not assist any more than she did. I worked with Joe Peng (who was equally great). It was just a new experience for me having the General Manager so involved on the sales floor/process and truly caring about the experience. Highly recommend! More

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My husband gifted me a car for my birthday, and throughout the entire process we were assisted by Brian Brennan from BMW Cantonsville. He was extremely professional and courteous, and he made the c throughout the entire process we were assisted by Brian Brennan from BMW Cantonsville. He was extremely professional and courteous, and he made the car-buying experience truly a breeze—simple and completely stress-free. He also took the time to explain every detail, answered all our questions, and made sure we found exactly what we were looking for. His customer service is exceptional. I definitely recommend working with Brian if you’re thinking about buying a BMW. Thank you for making this experience so special! More

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This is my second vehicle purchase from BMW of Catonsville. Brian was my sales associate both times and he made the buying experience very pleasant. He explained everything upfront and kept me i Catonsville. Brian was my sales associate both times and he made the buying experience very pleasant. He explained everything upfront and kept me informed every step of the way. I couldn’t have asked for a better experience. Every employee from the manager to the detail crew were friendly and attentive as well. After the car was delivered, I needed assistance with the some of the unfamiliar technology. Brian arranged for Melanie, the BMW product expert, to explain and guide me through some of the new features. Melanie was excellent and very knowledgeable. 5 star dealership. More

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I had a fantastic experience working with Brian Brennan. He was attentive, thorough and professional throughout the entire buying process. He answered every question I had via email (and I had a lot of them He was attentive, thorough and professional throughout the entire buying process. He answered every question I had via email (and I had a lot of them) with zero pressure. Most of all Brian is trustworthy and extremely knowledgeable about the cars he is selling. I would highly recommend him as well as the dealership. Thanks so much Brian! More

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My rating and recommendation of this dealership has drastically reduced over the past few months. After buying a X 5 for my wife last December and trading my Yukon in on that car, I looked at replacing drastically reduced over the past few months. After buying a X 5 for my wife last December and trading my Yukon in on that car, I looked at replacing it with an X 7. After working with brian Brennan, who by the way represents the dealershio extremely well, I decided it was too small and purchased another Yukon. After doing so I remembered that when I bought the wheel and tire insurance I was told if I sold the car I would be refunded the remainder of the premium. I cantacted Brian and he had me send him the information and gave it to the appropriate people. I heard from someone it would probably take a few months. That time went by and I saw an email from Ms. McCarthey and contacted her. I received a call from someone at the dealership that Fidelity handled it and they didn't know where the process was and they usually don't hear from Fidelity. He said he would look into it. 2 more weeks have passed and I have heard nothing. I believe if a dealership that had the quality that you did, would not let this type of customer service continue. Thank You for listening More

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Professional, knowledgeable and courteous salesman, Brian Brennan, was able to facilitate my car buying experience efficiently and effectively. Brennan, was able to facilitate my car buying experience efficiently and effectively. More

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Excellent service nice Howard! ! He helped us so much , very flexible I came the safe day and was accommodated!! I love ❤️ bmw Will come back ! He helped us so much , very flexible I came the safe day and was accommodated!! I love ❤️ bmw Will come back More

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Mark did a great job. I found him to be very knowledgeable and helpful. Recommend. knowledgeable and helpful. Recommend. More

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We just purchased our third BMW convertible from Brian. He knows everything about BMWs. A pleasure to deal with. He knows everything about BMWs. A pleasure to deal with. More

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As part of my BMW x3 shopping, I did speak to Jae Lim and he was awesome to work with and did give all the information I was looking for. He was patience enough to wait for me to come back and gave me a pric he was awesome to work with and did give all the information I was looking for. He was patience enough to wait for me to come back and gave me a price which worked for me. I would highly recommend this dealer and especially Jae for his honesty. More

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