Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Brian Caldwell
180 Reviews
180 Reviews
Write a Review
180 Reviews of Brian Caldwell
July 22, 2025
Perfect place, from the management all the way to the sales, Tambien no mas puedo decir que la atencion fue muy buena gracias MacHaik sales, Tambien no mas puedo decir que la atencion fue muy buena gracias MacHaik More
by fory21
Verified CustomerOther Employees Tagged: Kelly Robinson, Vince Swanson Jr, Jorge Sanchez, Alex Varela, Russell Casteel, Kayla Charles, Chris Hayden
July 17, 2025
Chris Hayden is fantastic Thank you for all your help Like always excellent service from the beginning to the end help Like always excellent service from the beginning to the end More
by Max
Other Employees Tagged: Chris Hayden
July 16, 2025
Nothing but best dealership in Houston, Texas. Service tops, confident car service completed with care, ask if technician personal vehicle Service tops, confident car service completed with care, ask if technician personal vehicle More
by Barr_bob
Other Employees Tagged: Russell Casteel
July 13, 2025
Excellent customer service! Kept me up to date on the progress of my vehicle. Many thanks. Kept me up to date on the progress of my vehicle. Many thanks. More
by aggietigermom
Other Employees Tagged: Chris Hayden , Brent Henkhaus
June 27, 2025
I had a rough first experience at Mac Haik Chevrolet’s service department, but Brian Caldwell, the Service Director, completely turned things around. He personally followed up the same day I voiced my con service department, but Brian Caldwell, the Service Director, completely turned things around. He personally followed up the same day I voiced my concerns, sent a mobile tech to my house to handle the software update, and later arranged for a porter to deliver a loaner and pick up my truck for a roof recall and additional service. They performed every repair as promised—on time—including the roof fix, oil change, tire rotation, and a minor interior issue. Brian kept great communication throughout, even with our busy schedules, and treated my time and situation with real respect. What started as a frustrating experience turned into one of the best service recoveries I’ve ever seen. Huge thanks to Brian, his team, and Mr. Mac Haik. This is how a dealership should be run. More
by David
June 25, 2025
Service department is excellent. I specifically appreciate Frank Trahan, he works hard to ensure customers are satisfied and also when you have a complex issue such as mine, he made I specifically appreciate Frank Trahan, he works hard to ensure customers are satisfied and also when you have a complex issue such as mine, he made sure to fight to the end to get it resolved and ensure that I was happy. More
by LANCEF
Other Employees Tagged: Brad Kny, Frank Trahan
June 25, 2025
Excellent experience! Larry Lebeck and Brian Caldwell were very professional and patient. The Tech that worked on my truck also went above and beyond. Larry Lebeck and Brian Caldwell were very professional and patient. The Tech that worked on my truck also went above and beyond. More
by 836FIJI
Other Employees Tagged: Larry Lebeck
June 20, 2025
I took my vehicle for a oil change, my vehicle was in and out at no time. The staff is very friendly and very attentive to your needs. I will definitely come back for all my car needs. I am very happy out at no time. The staff is very friendly and very attentive to your needs. I will definitely come back for all my car needs. I am very happy More
by ndiaz01
Other Employees Tagged: Larry Patterson, Brad Kny, Tony McPhail, Frank Trahan, Kayla Charles, Jim Cox, Amber Mosley
June 15, 2025
This dealership is amazing staff are knowledgeable and helpful. Will definitely take my vehicle back helpful. Will definitely take my vehicle back More
by ndiaz01
Other Employees Tagged: Larry Patterson, Brad Kny, Tony McPhail, Frank Trahan, Kayla Charles, Jim Cox, James Chatman, Amber Mosley
