"Very pleased with first Lexus purchase"
- DB and CS
Our first introduction to Northside Lexus was with Eric A., Internet Sales. All communications with Eric were efficient and response time very prompt. When final terms were agreed to, closing with Marcus (Finance Manager) went very smoothly. Many thanks to Eric and Marcus for their professionalism.
Before we left, Brian, our Delivery Specialist, walked us through the finer details of the vehicle's many features. We were very pleased with the entire experience at Northside Lexus.
Other Employees Tagged:
, Marcus Atkins
"Love my new Lexus. Thank you Northside!"
Positive experience overall. I got the deal I wanted for the car I wanted. Everyone was pleasant and helpful. Sales, Management, Financing, Delivery. Can't say enough for this group of people. Would definitely recommend.
Best car best looking great paint
Great friendship with salesman looking forward for your new location. Easy for people in the woodlands
The car runs great and waiting for first service call to see how that works
"Best dealer experience ever"
Just leased the 2019 ES350 F Sport. This has been the easiest and best car buying experience I’ve ever had. Bobby is the most easy going, hassle free, BS free car salesman I’ve ever dealt with. Caleb the finance manager made all the paper work simple and did not try to upsell useless dealer services like most other dealers. And Brian in technology services was patient and answered my questions about the features in my new car to my full satisfaction. Northwest Lexus is an exceptional dealer, by far the best Lexus dealer in Houston.
"New car sales"
Donnie Holcomb and the team at Northside Lexus are a great group of people to work with. They ensure the customer is 100% satisfied and work diligently to get you the best deal available from the start without a lot of back and forth negotiating.
Nick Makrakis our sales associate was top notch. He explain the RX350 in detail before I left the lot for a test drive. He was not pushy and stated facts and let the car do the talking. Great experience and I would recommend them to family and friends. Caleb Vario our finance contact was amazing and my husband being a commercial lender was quite impressed. Brian our technology guy- explanation on car features was very well done! I'll see everyone on my first service visit for oil change. This is the second car we have purchased from Northside Lexus in 2 years. It's safe to say Northside Lexus will be getting a lot of business from us.
"very friendly and helpful"
The people we dealt with were very friendly and helpful . We have in the past dealt with Mr. Van Cleave and bought our second Lexus from him in 2015 We went back to him for this latest Lexus
Joseph Finley was very professional with experience, he brought 4 cars(RX350L) from storage and
helped us choose the best car for our budget and needs. We went to just look to by
a Lexus in the future,but bought the car and took it home in few hours the same day.
"Nice folks, but they play as many games on trade-in as anyon"
I've been a customer since 2013, just bought my 3rd new car from them. They treat you great, and follow up is exceptional. My only gripe is that doing a trade-in with them is like pulling teeth to get a fair price for the vehicle being traded in. It took no less than 30 minutes and 2 rounds of "negotiations" to get them up to the same price someone else offered without haggling, and that was when dealing with someone I have known for 6 years. Might not be within his control, but he certainly played the dealer's cards strategically, even with him knowing I had another offer that was fair. I only did the trade in with them to save on sales tax. Aside from that, they are great.
Other Employees Tagged:
, Hamilton Dawes
"Love My 2019 ES 350"
- KATHIE C
I have driven a Lexus for over 20 years. I love the quality -extremely comfortable, lots of power, quiet, and beautiful style. Mike was so helpful in finding a car in the model, colors and with the options I wanted. We have worked with Mike over many years and he provides all the information you need without pressuring for a sale. I'm a very satisfied customer.