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Brian Crandall
Brian Crandall | Page 4
Sales Director / General Manager
Heiser Chevrolet
10200 W. Arthur Ave.
West Allis, WI 53227
125 Reviews
Known for his outgoing smile and genuine demeanor, Brian is always out to win over customers. One way he accomplishes this is by keeping an “open door” and remaining accessible to all. Yet, it is Brian’s love of cars that keeps him on the showroom floor. Brian joined the Heiser family in 2004. He started in Sales yet quickly rose to the top, wearing a variety of hats along the way. Brian can empathize with employees and often helps coach them on improvement. He is seen as a versatile and friendly leader who understands the challenges and rewards of each role at the dealership. His motto is “treat everyone equally and with respect.” So, Brian encourages great service and revels in the outstanding online reviews the dealership receives. Oftentimes, they highlight feeling “valued” and remark on the way Heiser Chevrolet goes out for their customers. It’s a genuine effort that trickles down from the top, with Brian encouraging all to take the time to get things done right.
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125 Reviews of Brian Crandall
June 02, 2022
Been going to Heiser for years. Every time I’ve been there the experience has been excellent! Service team great and very helpful! Every time I’ve been there the experience has been excellent! Service team great and very helpful! More
by PAULPETERS29
Verified CustomerOther Employees Tagged: Mike Catanese, Service Team
May 17, 2022
Initial contact on vehicle was great. Poor communication and a lack of follow through after the initial viewing and commitment to purchase. More effort was made by us as customers to keep Poor communication and a lack of follow through after the initial viewing and commitment to purchase. More effort was made by us as customers to keep up to date on our sale than was made by the dealer and even after expressing our frustration and disappointment little effort was made to try and offer any kind of remedy. More
by TYSONNOVINSKA
Other Employees Tagged: Daryl Smith , Quinn Mihalski, Tim Rice
March 16, 2022
Clean pleasant staff in office and service area Outside safe for customers when snow on ground safe for customers when snow on ground More
by CLIFFPEPHD
Other Employees Tagged: Maureen Ferguson-Calmes , Zach Borkenhagen, Mike Catanese, Zach Dahms, Ben Jarvis, Tim Rice, Mary Ann Scaffidi, Service Team
September 13, 2021
Mike in the service department really knows and helps what you need. Unfortunately there’s one I avoid cause not paying attention to what I say and I always have to repeat myself. Salespersons are great what you need. Unfortunately there’s one I avoid cause not paying attention to what I say and I always have to repeat myself. Salespersons are great considering we bought a few vehicles in our family and our neighbors too. More
by Chuck Simono
Other Employees Tagged: Mike Catanese, James Priewe
July 27, 2021
Great people to work with and deal with. Great prices on vehicles. Service has always been easy to get in touch with. We ordered the new truck over the phone from Phoenix and we’re very happy with the price vehicles. Service has always been easy to get in touch with. We ordered the new truck over the phone from Phoenix and we’re very happy with the price and the vehicle. Thanks More
by SJENDUSA
Other Employees Tagged: Willie Lemle
July 11, 2021
They are awesome they do good work I will be going back for every service and when I am ready to get a new truck for every service and when I am ready to get a new truck More
by Wunder77
Other Employees Tagged: David Shepard, Brad Sterling, Jason Clark , Mike Catanese, Shawn Christian, Quinn Mihalski, James Priewe, Mary Ann Scaffidi, Service Team
April 06, 2021
Great truck. Buddy shop fixed some dings. Looks great now. Getting a lot of compliments too. Brian is always great to work with along with Brad and Jason now. Getting a lot of compliments too. Brian is always great to work with along with Brad and Jason More
by JOELMEIER
Other Employees Tagged: Brad Sterling, Jason Clark, Zach Taft , PJ Geboy
February 14, 2021
Very professional, outstanding customer interaction and service. Goes the Extra mile to ensure customer satisfaction. Would highly recommend to others for car purchases, car needs and car setvices. service. Goes the Extra mile to ensure customer satisfaction. Would highly recommend to others for car purchases, car needs and car setvices. More
by Rexford
Other Employees Tagged: Brad Sterling, Jason Clark , Anthony Mayen
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