Brian Gardner

I have always used the dealership for service & have generally been satisfied. The last two visits, however, both service technicians listed necessary services that my vehicle needs, yet both times I co generally been satisfied. The last two visits, however, both service technicians listed necessary services that my vehicle needs, yet both times I corrected them providing dates and mileage when those services were already performed. Either their database is wrong or they are trying to upsell services. Once corrected they apologized but it has happened twice now. Please ensure the technicians recommend only those services that are required based on vehicle history. More

by JOLCAMP Verified Customer Verified Customer

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I have always had great service with gates and will continue to use them in the future. continue to use them in the future. More

by EVELINCA Verified Customer Verified Customer

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Service desk people are always pleasant informative. Service does an excellent job. Explains all to you. Service does an excellent job. Explains all to you. More

by elleneah57 Verified Customer Verified Customer

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Great job on fixing the issue with my vehicle always great service at Gates Toyota great service at Gates Toyota More

by MISHAWAKAMOM20 Verified Customer Verified Customer

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Sounds corny, but I just always feel like I can trust the accuracy of an assessment and the quality of the work I get done here accuracy of an assessment and the quality of the work I get done here More

by PHREDERICK58 Verified Customer Verified Customer

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Devin Jennings was great. .. he actually listened to me!! He then went out and found exactly what I was looking for within two days. He also discussed my particular situation w .. he actually listened to me!! He then went out and found exactly what I was looking for within two days. He also discussed my particular situation with the managers, the result being I was given a special discount and everyone I was in contact with went out of their way to make sure I got the best deal I could get in a car that I liked. Wanted within just a few days. I needed this car so I could get a job. I will definitely and I already have been telling people for a great experience I had at Gates Toyota. Thank you all ?? Connie. More

by Constancet Verified Customer Verified Customer

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Responsive to needs of customer and willing to work with them to get needs done them to get needs done More

by Joiejohnsonbolen Verified Customer Verified Customer

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Best dealership in the area and I’ve been leasing and buying Toyota for over 30 years. buying Toyota for over 30 years. More

by JMAGGIORE2002 Verified Customer Verified Customer

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Very clean, super nice and helpful staff. Wait time long, problems always handled and fixed Wait time long, problems always handled and fixed More

by Superbhart2001 Verified Customer Verified Customer

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Bryan was great. He assured me he would get it taken care of and he did. Everyone there is always so nice He assured me he would get it taken care of and he did. Everyone there is always so nice More

by mblx58 Verified Customer Verified Customer

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