Brian Gardner | Page 2

First time at Gates Toyota in South Bend, IN, for the 5,000-mile service, and it was excellent! Brian Gardner was friendly, professional, and made the service smooth and easy. I bought my truck in Jackso 5,000-mile service, and it was excellent! Brian Gardner was friendly, professional, and made the service smooth and easy. I bought my truck in Jacksonville, FL, and they were so accommodating about me using Gates after my move to South Bend. Great team—highly recommend! More

by johnnathan.combs Verified Customer Verified Customer

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Great waiting area and and updates on waiting time. I checked in with Bud who is terrific. Thankyou. I checked in with Bud who is terrific. Thankyou. More

by LOCKWOOD.1 Verified Customer Verified Customer

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I was very thankful he could fit me in to repair alternator. I did not have a prior appt alternator. I did not have a prior appt More

by SNOWWHITE007JAN Verified Customer Verified Customer

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They get me in quickly and the work is also done fast and i appreciate that. i appreciate that. More

by GARYTHERESE Verified Customer Verified Customer

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I have always used the dealership for service & have generally been satisfied. The last two visits, however, both service technicians listed necessary services that my vehicle needs, yet both times I co generally been satisfied. The last two visits, however, both service technicians listed necessary services that my vehicle needs, yet both times I corrected them providing dates and mileage when those services were already performed. Either their database is wrong or they are trying to upsell services. Once corrected they apologized but it has happened twice now. Please ensure the technicians recommend only those services that are required based on vehicle history. More

by JOLCAMP Verified Customer Verified Customer

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I have always had great service with gates and will continue to use them in the future. continue to use them in the future. More

by EVELINCA Verified Customer Verified Customer

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Service desk people are always pleasant informative. Service does an excellent job. Explains all to you. Service does an excellent job. Explains all to you. More

by elleneah57 Verified Customer Verified Customer

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Great job on fixing the issue with my vehicle always great service at Gates Toyota great service at Gates Toyota More

by MISHAWAKAMOM20 Verified Customer Verified Customer

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Sounds corny, but I just always feel like I can trust the accuracy of an assessment and the quality of the work I get done here accuracy of an assessment and the quality of the work I get done here More

by PHREDERICK58 Verified Customer Verified Customer

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Devin Jennings was great. .. he actually listened to me!! He then went out and found exactly what I was looking for within two days. He also discussed my particular situation w .. he actually listened to me!! He then went out and found exactly what I was looking for within two days. He also discussed my particular situation with the managers, the result being I was given a special discount and everyone I was in contact with went out of their way to make sure I got the best deal I could get in a car that I liked. Wanted within just a few days. I needed this car so I could get a job. I will definitely and I already have been telling people for a great experience I had at Gates Toyota. Thank you all ?? Connie. More

by Constancet Verified Customer Verified Customer

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