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Brian Gardner
257 Reviews
Dealership Experience
16 yrs, 4 mos
257 Reviews
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257 Reviews of Brian Gardner
May 21, 2020
I came to you in sometime in March to get my tire fixed because it was a nail in it they charged me $11 I came to you the other day with the same problem and they said my service was free because of my war because it was a nail in it they charged me $11 I came to you the other day with the same problem and they said my service was free because of my warranty I called and asked you all about that y'all telling me I have credit with y'all know I do not want credit I want you to send my money to me thank you More
by JACCIM39
Verified Customer
May 18, 2020
Excellent 👍 job, didn't take long, great service.your store is located in a great spot and doesn't take me long to get there. store is located in a great spot and doesn't take me long to get there. More
by GUY.LATHION
Other Employees Tagged: Stephen Mackin, Michael Ferrara , There was a nice young lady at service desk
May 13, 2020
Gates is a very professional dealership. I’ve done business with them for years. They have serviced our cars and I can trust their recommendations. business with them for years. They have serviced our cars and I can trust their recommendations. More
by EANDKSKI
Other Employees Tagged: Jason Westafer, Stephen Mackin, Michael Ferrara , Robert Strahan (?) sales
May 11, 2020
Great service, convenient scheduling on line, easy drop off, all in all I’m very satisfied. I have used Gates exclusively for service on our Sequoia because of the great service they provide. off, all in all I’m very satisfied. I have used Gates exclusively for service on our Sequoia because of the great service they provide. More
by JWRB737
Other Employees Tagged: Stephen Mackin
May 07, 2020
The Service Department was excellent as always. My service was completed ahead of the scheduled time they told me. The customer service agent went over everything that was done, as well as what should service was completed ahead of the scheduled time they told me. The customer service agent went over everything that was done, as well as what should be done over the next 2 visits. More
by JOHN.J.GULANICK
Other Employees Tagged: Trent Jackson, Stephen Mackin, Michael Ferrara , Drew Ummel
May 06, 2020
Friendly, efficient, competent, and thorough I have been servicing our vehicles at this dealership for over 20 years. I appreciate their attention, service and value. Thank you for your continu I have been servicing our vehicles at this dealership for over 20 years. I appreciate their attention, service and value. Thank you for your continued quality in service. More
by veterancosmicrocker
May 05, 2020
1st 5k Check up for 2020 RAV4 Quick service, staff didn't wear face masks & customer did not either. Management should require face masks to all staff while talking to clients & Re Quick service, staff didn't wear face masks & customer did not either. Management should require face masks to all staff while talking to clients & Require clients to wear masks too. More
by DMMEPM2
May 05, 2020
The service is always great but this time the wait was a bit longer than normal. Replaced a skid plate bolt however was notified about an hour in and never noticed that I was billed for it. I’ve always used bit longer than normal. Replaced a skid plate bolt however was notified about an hour in and never noticed that I was billed for it. I’ve always used the dealership for service so I wasn’t the one to “tweak” the bolt. More
by m.corbett20
May 01, 2020
Great pick and delivery service! Due to Covid-19, they offer free pick and delivery service when my car need services. Scheduling for the service, pick up and delivery is very easy an Due to Covid-19, they offer free pick and delivery service when my car need services. Scheduling for the service, pick up and delivery is very easy and convenient! More
by Vincci
Other Employees Tagged: I think there is a Steve and a women that pick up and delivery my car.
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