Brian Gardner | Page 18

The service was great, and soon as it is time I will be back for an oil change And any other device that I may need back for an oil change And any other device that I may need More

by GUY.LATHION Verified Customer Verified Customer

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Fast, efficient recall work, although the truck shakes a little when I apply the brakes since the work was done. I haven't had fine to call a little when I apply the brakes since the work was done. I haven't had fine to call More

by TIMOTHY.GAVIN Verified Customer Verified Customer

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Great team and very pleasant experience. They took care of the recall and informed me of the recall on my Avalon also which will be taken care of on my next service. You always give me great They took care of the recall and informed me of the recall on my Avalon also which will be taken care of on my next service. You always give me great service. Thanks More

by RYANADVERTISING Verified Customer Verified Customer

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excellent Brian got me in right away when my old Prius was sagging. He explained what they would do to determine a diagnosis and checked later to make sure I Brian got me in right away when my old Prius was sagging. He explained what they would do to determine a diagnosis and checked later to make sure I understood what needed fixing. The job was thorough and completed within the day I brought it in. Everyone I met was good humored and polite. This has always been true of the service dept. I bought this car at Gates in 2005 and have been bringing it here for service for 15 years. I've never had a complaint. Dr. Peg Snyder More

by MTSSNYD Verified Customer Verified Customer

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Matainance Service Always do a great job on my Toyota Camry. Got a great estimate on new tires ass well. Enjoy the nice waiting area. Great Job. Always do a great job on my Toyota Camry. Got a great estimate on new tires ass well. Enjoy the nice waiting area. Great Job. More

by NITROCUBS Verified Customer Verified Customer

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Always helpful and polite. They answer question or direct me to the person I need to talk to! Make recommendations for up keep services also me to the person I need to talk to! Make recommendations for up keep services also More

by TRACYAR130 Verified Customer Verified Customer

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Great job as always Lots of people say to not service your car at the dealer but Gates Toyota has always taken care of us. Prices are good, they do quality work, and the Lots of people say to not service your car at the dealer but Gates Toyota has always taken care of us. Prices are good, they do quality work, and they go above and beyond every time. We will continue to bring all our vehicles here for service. More

by JOHN.ANELLA Verified Customer Verified Customer

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Gates and customer service are one and the same As usual my experience was top notch and the service received was superior and the only thing that i missed was the reminder on the windshield As usual my experience was top notch and the service received was superior and the only thing that i missed was the reminder on the windshield More

by STEVENELOTT Verified Customer Verified Customer

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Whazza Tire issues.I hate technology that makes you pay $$$ for some piece of plastic that is designed to break. Not tech's fault. Had both rear tires leakin Tire issues.I hate technology that makes you pay $$$ for some piece of plastic that is designed to break. Not tech's fault. Had both rear tires leaking air. Of course, not a quick or inexpensive fix. Had to install fit kits, TPMS is a pain in the xxx. Of course, one is corroded and broke which is the target, to make sure something breaks so we have to pay out $$$$ on stupid stuff. I don't mind paying for a real repair on a real part, but this is ridiculous. I would rather check my own air pressure than to have this expensive computerized, man designed to fail frills on my truck. I opt for a low tech vehicle. Would Toyota please make me a nice low tech truck? Not bad ideas but the xxxx sensors are getting to be a pain in my #@*. All I do is pay big bucks to replace sensors that monitor everything on that vehicle. Most of this stuff is either faulty, too sensitive, gets corroded, moisture, whatever! It needs to be able to be by-passed somehow if the owner doesn't want it. The service staff is very honest and helpful and explains things well and even showed me what the problem was. With the price of parts, labor, and fees and tax, I could have bought 2 new rear tires and all I did is replace valve stem and a stupid sensor and all the labor to tear down the tire, wheel, install, replace. Yuck. More

by MNEMES Verified Customer Verified Customer

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quick always professional quick service well informed staff that are friendly that explains what service is being performed and what may be needed soon well always professional quick service well informed staff that are friendly that explains what service is being performed and what may be needed soon well trained mechanics. More

by DOUGS45 Verified Customer Verified Customer

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