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Brian Gardner
257 Reviews
Dealership Experience
16 yrs, 4 mos
257 Reviews
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257 Reviews of Brian Gardner
April 12, 2020
David Peppers is a top-notch service technician. Has been servicing my car since 2008. Would not consider having any other mechanic working on my vehicle. Courtesy and Professionalism are always the b been servicing my car since 2008. Would not consider having any other mechanic working on my vehicle. Courtesy and Professionalism are always the best in the business. Tells it like it is, and always has great advice for maintaining my vehicle at peak performance. Brian Gardner is an excellent service advisor and is ALWAYS professional & courteous and friendly. Would make a great Service Mgr. More
by randyhunt4610
Verified CustomerOther Employees Tagged: DAVID PEPPERS
April 06, 2020
Total mis diagnosis system had.80 psi at 60 deg outside Temp with 134a they claimed a leak (I have universal HVAC / freon lic) they then "filled it" to (they claimed 600 psi) finding a leak in the not runn Temp with 134a they claimed a leak (I have universal HVAC / freon lic) they then "filled it" to (they claimed 600 psi) finding a leak in the not running compressor. Duh! Unit may have bad clutch on compressor or bad low or high limit. But 600psi will cause automotive compressor to leak. I deserve a refund of my $149 to charge my already charged AC. More
by JUNKMAIL0
Other Employees Tagged: Scott Blackford, Brien Winston, Steve Miller, Brad Stump, Stephen Mackin, Michael Ferrara , Brandon Crimmins
March 30, 2020
They were all great! The 20k service was fine in record time- in 45 mins. They are always so professional and friendly. Much appreciated in these times. time- in 45 mins. They are always so professional and friendly. Much appreciated in these times. More
by inkpk
Other Employees Tagged: Stephen Mackin, Michael Ferrara , Brandon Crimmins
March 20, 2020
Expensive but prompt and thorough This is an expensive repair option for my Chrysler automobile; however, they are very will organized, helpful, thoughtful, and thorough. I have neve This is an expensive repair option for my Chrysler automobile; however, they are very will organized, helpful, thoughtful, and thorough. I have never had any problem after repairs are completed; their shop specialists are very good. If you're not shopping based on cost, this is the best garage I know in Michiana -- better than any other dealer or repair garage, whatever the brand. I can say the same about the Gates Toyota auto body shop in Granger, with a positive exception -- they are excellent, thorough, and helpful, AND they are cost-competitive. If you (a customer) provide a review of the service you experience, be sure to go to the account Profile that will be created, and verify (or delete) all the ways that you will be recieving advertising email messages. The service center is, after all, part of a larger auto sales company. More
by sherwoodwaggy
Other Employees Tagged: Stephen Mackin, Michael Ferrara , Brandon Crimmins, those who have worked on my Chrysler 300M: two specialists, I believe
March 05, 2020
As always above and beyond. So very helpful and considerate. Everyone here is polite and easy to work with. (Survey requiring 25 words is silly.) considerate. Everyone here is polite and easy to work with. (Survey requiring 25 words is silly.) More
by robynraeann
Other Employees Tagged: Marcus Turner, Stephen Mackin, Michael Ferrara , Brandon Crimmins, Andy Radford, Jean at front desk. SO Helpful
March 04, 2020
Top Notch Crew I have been using Gates Toyota Service for many years. They are always very thorough and complete! They are also always willing to give me a ride to a I have been using Gates Toyota Service for many years. They are always very thorough and complete! They are also always willing to give me a ride to and from work while my truck is being service! Brian G. is extremely knowledgeable and helpful! More
by kdboy1985
February 27, 2020
Got a appt quickly. Serv person exceptional in attitude, kindness, helpfulness asked if i needed anything else. Answered all my questions. will continue to go to gates for servicing. kindness, helpfulness asked if i needed anything else. Answered all my questions. will continue to go to gates for servicing. More
by ALANTOBYCHA
Other Employees Tagged: Mechanic whi ckd out my van
February 17, 2020
At the front door of any successful organization is service and outstanding work, the service department at Gates Toyota is without a doubt the premier service department in the nation service and outstanding work, the service department at Gates Toyota is without a doubt the premier service department in the nation More
by STEVENELOTT
February 17, 2020
They took me right away and fixed my brake light. Prompt, courteous attention. Reasonably priced! I didn’t have an appointment but they didn’t send me away! Thanks so much! courteous attention. Reasonably priced! I didn’t have an appointment but they didn’t send me away! Thanks so much! More
by SSTORMYC1
Other Employees Tagged: Stephen Mackin, Michael Ferrara , Brandon Crimmins
February 13, 2020
Very nice respectful people who do the oil changes I've been having my oil change there for years and they get you in and out in good time....And being open on Saturdays big plus😁 been having my oil change there for years and they get you in and out in good time....And being open on Saturdays big plus😁 More
by MARVINUPS71
Other Employees Tagged: Michael Ferrara , Brandon Crimmins
Dealership Inventory (164 Vehicles)
2026 Chevrolet TrailBlazer
used
Marina Blue Metallic exterior
Automatic
Front-wheel Drive
