Brian Gardner
Brian Gardner at Gates Toyota

Brian Gardner | Page 22

Service Consultant

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

Contact Me
4.8
257 Reviews

Dealership Experience

16 yrs, 3 mos

4.8

257 Reviews

Write a Review

257 Reviews of Brian Gardner

August 22, 2019

Dealership Rating
Employee Rating

The Service Team is Greatly Appreciated These guys always do a great job! Thank you for all you do! It’s refreshing to go into a dealer and be treated so well and with respect. More

by JONECARTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara , Brandon Crimmins, Mike Fahey

Feb 10, 2020

Gates Toyota responded

Thank you for your positive rating! Our staff works hard to provide a great customer experience to everyone. Thank you for choosing Gates!

August 20, 2019

Dealership Rating
Employee Rating

Brake job (*calipers) completed perfectly. Called service department about the brakes producing a clicking sound when pressing. Calipers had dried out. New calipers. Brakes are now smooth, pe More

by DOUG.GILMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2020

Gates Toyota responded

Hey Doug, Thank you for your 5-Star rating! We appreciate your business!

August 19, 2019

Dealership Rating

Fast & efficient your always very courteous, the only thing you keep calling me Rose It's Renee. Great service program though. Got me right in and out More

by TAZ2306
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2020

Gates Toyota responded

Hey Renee, Thank you for your excellent feedback! We are sorry we keep messing up your name. Thank you for choosing Gates!

August 19, 2019

Dealership Rating
Employee Rating

Great They have always been very helpful. I would highly recommend them to anyone. I always schedule my next appointment so I am ready to head to keep my v More

by SHEILASCOTT620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Drew Ummel, Landon Wiegand

Feb 10, 2020

Gates Toyota responded

Thank you for your great feedback!

August 12, 2019

Dealership Rating
Employee Rating

Service and purchase of new car. Gates Toyota has always taken care of me. 10h vehicle purchased here and will continue. Service department always friendly and know me by name. Treat More

by DMCOMBES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trent Jackson, Jason Westafer , Kaylen Andrews, Landon Wiegand

Feb 10, 2020

Gates Toyota responded

Thank you for your excellent feedback! We appreciate your years of business and we look forward to earning many more! Thank you for choosing Gates!

August 06, 2019

Dealership Rating
Employee Rating

Poor quality control Oil change, tire rotation and brake service. 2 miles away and brakes went to the floor Truck was left oil finger prints on the door and hood. Did n More

by LYNSTEVE2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

July 31, 2019

Dealership Rating
Employee Rating

your car wash does not work. The oil change was fine but your car wash never seems to work. I am 0 for 5 trying to go through the xxxx thing. More

by MYRNAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2020

Gates Toyota responded

Hey there, Thank you for your 5-Star rating! We are sorry to hear about the car wash. We are looking forward to your next visit when you can use it. Thank you for your business!

July 16, 2019

Dealership Rating
Employee Rating

Always there for me! You can depend on Gates Service for quick and helpful care. I always wait last minute when I have time to stop in and they always work it out for me. More

by SUSAN27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Stump , Brandon Crimmins, Mike Fahey, Landon Wiegand

Feb 10, 2020

Gates Toyota responded

Hey there, Thanks for your great review! We look forward to assisting you more in the future!

July 11, 2019

Dealership Rating
Employee Rating

Efficient Work Force Came with my 2009 Toyota Prius broken key knob. Received respectfully. Accorded with all sense of business-mindedness or customer courtesy. Within a r More

by W.BOADIBECKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Stump, Kirk Ziegert, Stephen Mackin, Michael Ferrara , Brandon Crimmins, Samantha

Feb 10, 2020

Gates Toyota responded

Thank you for your great note and your 5-Star rating! We appreciate your business and we look forward to serving you more in the future!

July 05, 2019

Dealership Rating
Employee Rating

Awesome In all the years I have dealt with Gates Toyota for many vehicles, they keep being there for me and keep up their level of quality service More

by MNEMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara , Brandon Crimmins, Austin, Randon, Wade, Dave Peppers, how not on list,all the great techs

Feb 10, 2020

Gates Toyota responded

Thank you for your great feedback!

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