Dealership Experience
16 yrs, 3 mos
257 Reviews
Write a Review257 Reviews of Brian Gardner
August 22, 2019
The Service Team is Greatly Appreciated These guys always do a great job! Thank you for all you do! It’s refreshing to go into a dealer and be treated so well and with respect. These guys always do a great job! Thank you for all you do! It’s refreshing to go into a dealer and be treated so well and with respect. More
Other Employees Tagged: Stephen Mackin, Michael Ferrara , Brandon Crimmins, Mike Fahey
August 20, 2019
Brake job (*calipers) completed perfectly. Called service department about the brakes producing a clicking sound when pressing. Calipers had dried out. New calipers. Brakes are now smooth, pe Called service department about the brakes producing a clicking sound when pressing. Calipers had dried out. New calipers. Brakes are now smooth, performing great again. Thanks. More
August 19, 2019
Fast & efficient your always very courteous, the only thing you keep calling me Rose It's Renee. Great service program though. Got me right in and out your always very courteous, the only thing you keep calling me Rose It's Renee. Great service program though. Got me right in and out More
August 19, 2019
Great They have always been very helpful. I would highly recommend them to anyone. I always schedule my next appointment so I am ready to head to keep my v They have always been very helpful. I would highly recommend them to anyone. I always schedule my next appointment so I am ready to head to keep my vehicle running smoothly More
Other Employees Tagged: Drew Ummel, Landon Wiegand
August 12, 2019
Service and purchase of new car. Gates Toyota has always taken care of me. 10h vehicle purchased here and will continue. Service department always friendly and know me by name. Treat Gates Toyota has always taken care of me. 10h vehicle purchased here and will continue. Service department always friendly and know me by name. Treat their customers well. More
Other Employees Tagged: Trent Jackson, Jason Westafer , Kaylen Andrews, Landon Wiegand
August 06, 2019
Poor quality control Oil change, tire rotation and brake service. 2 miles away and brakes went to the floor Truck was left oil finger prints on the door and hood. Did n Oil change, tire rotation and brake service. 2 miles away and brakes went to the floor Truck was left oil finger prints on the door and hood. Did not wash vehicle Left a hammer on my tonneau cover, bounced off on the way home missing the car behind me Tire rotation not completed as I marked my tires and only the front was swapped Then had to waste 3 hours of another day to return to have vehicle repairs done properly. Never again with Gates. More
July 16, 2019
Always there for me! You can depend on Gates Service for quick and helpful care. I always wait last minute when I have time to stop in and they always work it out for me. You can depend on Gates Service for quick and helpful care. I always wait last minute when I have time to stop in and they always work it out for me. When I first got my 2013 Highlander I started With Autin Crimmins. And this time I was helped by Brandon Crimmins. Seems that Austin has moved to another Gates and this is his brother. Same smile, same thoughtfulness, and quick action. Brad and Brian have been there for me in the past. You can't go wrong with any of the servicemen. More
Other Employees Tagged: Brad Stump , Brandon Crimmins, Mike Fahey, Landon Wiegand
July 11, 2019
Efficient Work Force Came with my 2009 Toyota Prius broken key knob. Received respectfully. Accorded with all sense of business-mindedness or customer courtesy. Within a r Came with my 2009 Toyota Prius broken key knob. Received respectfully. Accorded with all sense of business-mindedness or customer courtesy. Within a reasonable time a genuine part and qualified service personnel has professionally installed a new key knob with my car functioning as a brand new car. Thanks for the company' technicians professionalism. More
Other Employees Tagged: Brad Stump, Kirk Ziegert, Stephen Mackin, Michael Ferrara , Brandon Crimmins, Samantha
July 05, 2019
Awesome In all the years I have dealt with Gates Toyota for many vehicles, they keep being there for me and keep up their level of quality service In all the years I have dealt with Gates Toyota for many vehicles, they keep being there for me and keep up their level of quality service More
Other Employees Tagged: Stephen Mackin, Michael Ferrara , Brandon Crimmins, Austin, Randon, Wade, Dave Peppers, how not on list,all the great techs
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